****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday ClosedThe Apache Junction Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.This office does not do anything as far as name changes or new SS card requests.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-964-7417 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Tried for three hours to get through to someone at Social Security called the Apache Junction office was on hold for over an hour, kept ringing and ringing finally take it kept saying to be on hold and then it would click over to music and then it would just ring and then it rang and rang for a good 20 minutes and then finally it just disconnected me. How can I get through to someone at Social Security?
I misplaced my 2020 benefits document and I need new one. How can I get it without much problems?
Just like everyone else, I need to call the AJ office and after the menu prompts and some ringing it cuts off. I can't contact them at all. ***By the dates on comments here it's been this way for OVER A YEAR***. Get it together.
I need to make an appointment in Apache Junction Arizona.
I need to make an appointment in Apache junction Arizona
Tried several times on several days and NO ONE answers the phone. Terrible service for your customers.
Can I get a copy of my social security statement in English?
Tried calling several times, no one answers the phone or it disconnects after ringing 4 or 5 times.
Tried to make an appointment. Have an issue that needs in person view of documents. I have Tried 8 days 3 calls per day at approx 40 min each on hold. It goes to a dead line and disconnects after 40 mins waiting
I had to charge my phone twice. I logged just under 4 hours of hold time with 3 calls. First person told me to download the forms I needed from the site. Site won't allow that stating a rep must fill them out for me. When I called back & finally got a person, she was helping me & put me on hold. Of course, I was disconnected instead. Third time I called this 'How to make an appointment' number so somebody can help me get these filled out. After an incredibly long hold time, the person I got told me I had to call my local office to make an appointment. My benefits stopped because I didn't get the forms mailed to me.
After many hours on the phone to various locations, we finally found someone named Vicky (or Vicki) at this location ,who completely answered our questions and was able to finalize all of our issues and paperwork. We are relieved and thankful that someone took the time to assist us to our satisfaction! We were very appreciative of her efforts and patience.
Horrible service, waited 30 minutes to get my call answered then was hung up on.
Tried calling this office multiple times today and on hold for well over 30 minutes then disconnected. Applied online for social security. Got e-mail for information I am not familiar with and would like to schedule an appointment or at the very least, receive a call back.
THERE IS NEVER A PERSON WHO IS ON LINE TO ANSWER THE PHONE.
7/13/21 Waited on hold for 20 minutes - Ten phone rang and rang no one answered no reason to have offices closed -
Can I schedule an appointment to review my social security benefits? Or do I need to come to the office and wait to speak with someone?
I sent my driver license and marriage certificate the “original ones” in April 29th 2021. I have already talked with social security in Idaho and they said they keep them for like three days and send them back pretty fast. I am going without a driver license and have not received my original marriage license back and I am frustrated with SS no one answers and this government stuff has got to open I am so mad.
Cannot reach office phone rings no one there
I was on hold for 35 minutes - then system hung up with no one ever answering. I called back. 40 minutes later the message said “we are sorry this is taking so long, we will connect you with an agent and phone then rang for going on 2 minutes. Ringing stopped and a couple minutes later you hung up on me a second time.
In November 2020 ,I sent my original documents to this office with a return receipt (certified mail). I received receipt 2 weeks later. December I received my originals back with no letter or new card. (Name change). I called Friday, February 5,2021 and representative at Apache junction office stated I was denied because I sent copies. I sent originals. This Apache junction office had scanned my original documents and sent to Tatum office and returned my documents to me. Then Tatum denies me with no letter or notification. Why in the world would one office send copies to Tatum office when they know originals are required. I have been waiting almost 4 months and now I am told this unbelievable news.
I called today to see what I needed to do because my husband died. The first time that I called I waited for 24 minutes and then got disconnected. I called back and waited 7 minutes. This about noon today. The lady was very courteous and took my information. She put my name on the board and told me that someone would be calling me. She then said that someone picked up my request and she needed to hung up because they were going to call right now. She told me to stay right by my phone. No one ever ever called me. I just called and the office is now closed. I think that who ever was supposed to call me could have called me in those 4 hours
Trying to set up my SSN account online, having difficulties. Would like to set up an appointment.
I can't create an SSN account online. Can I show up at your office with my Driver's license and SSN card so you can help me to create my account?
I would like to make an appointment with Billy Joel. Thank you
The agent I spoke with was very helpful and professional. I may have to contact this office again and I hope to repeat this message.
I'm just wondering will I get A check like every one else is I'm on SSI I think or some thing like it but I don't pay tax'es
Where to mail a Completed form SSA-10 as my Field Office is Closed (CORVID-19) ?
I need to make an appointment to come in to replace my lost social security card. Please let me know what I will need to bring with me .. My wallet has vanished with my drivers license, health card and other cards too.
I would like for somebody to call me back I have been trying to call you guys since November and nobody is returning my calls so I would like for you to call me back please thank you.
Thank you for all your help. I have a question: I am 64 yr old ARizona State Retirement. I receive $ 15,000 yr I also collect Social security I receive $ 17,000 yr Work part time making this yr I received $ 17,000 yr Is my state retirement penalized on SS / over min. income?
Good morning,i would like to make an appointment with a case worker,i want to move to the area,Questions about work?And my S.S. card went through the wash.Mostly need to know what i need to do.Thank you.
Your office has called 4 times today please STOP
A totally fraudulent outfit. 'Social Security number suspended due to suspicious activity....' The only suspicious activity going on is right here. Next stop, Treasury Department to file a report. Cheers!
Hi Im Luma And I just got,released from prison they said Iget ssi to recover lost wAGES AND start working with my disability.
lovely people friendly staff.
I want to give a HUGE thank you to the Apache Junction office. Somehow my Mom's SS status had been accidentally changed to deceased, and needless to say, she was distraught. We got to the office early, everyone was very friendly and helpful... even holding her arm to keep her steady while I retrieved some things from our car. Given the part of town, I know dealing with Seniors can be a struggle, but they all showed compassion and encouragement. Our person, Maria, was so kind.. and of course, fixed the issue. Well done and thank you again!
I am trying to make an appointment at the Apache Junction Office, to speak to a representative about a notice I received from SS regarding benefits for my dependent children. I call the number but there is not option on the menu to make an appointment. Thank You Ken Key
kind people at this office thank you