****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Charleston Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Location Directions: LEON SULLIVAN WAY EXIT OFF I-64/I-77. RIGHT AT 3RD TRAFFIC LIGHT ONTO QUARRIER STREET TO 500 BLOCK. OFFICE IS IN CHARLESTON FEDERAL CENTER. PARKING IS AVAILABLE IN FRONT OF THE CHARLESTON FEDERAL CENTER AND ALSO IN THE PARKING GARAGE AT TOWN CENTER MALL.
Social Security Disability and Social Security Income (SSI) hearings.
This office is also used as a for Social Security Disability and Social Security Income (SSI) hearings.
The Social Security Administration's (SSA) administrative appeals operation is one of the largest administrative judicial systems in the world. SSA issues more than half a million hearing and appeal dispositions each year. Under the Office of Hearings Operations (OHO), administrative law judges (ALJ) conduct hearings and issue decisions. Within the Office of Analytics, Review, and Oversight (OARO), the Appeals Council considers appeals from hearing decisions and acts as the final level of administrative review for the agency.
Services the following Social Security Field Offices:
OHIO: Athens, Cambridge, Marietta and WEST VIRGINIA: Beckley, Charleston, Logan, Martinsburg, Parkersburg, St. Albans, Welch, Williamson
SSI, SSDI Appeals:
Requests for reconsideration, hearings, and Appeals Council reviews should, in general, be requested through our network of local Social Security field offices.
The Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Your local field office representative is available to take your call Monday through Friday from 8AM-4:30PM.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (888) 527-9305 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
I am 59 years old and on ssi was wondering when I would be eligible to receive Medicare, at what age.
I have applied three times online for my social security. I never get the call back with more information to come. I want an appointment to come in. This is so unsatisfactory. I call and get hung up on every time. When can I get my benefits?
I applied for a social security number for my new born daughter with all the required original documents(my American Passport my wife’s driver’s license and my daughter’s medical record) as requested by the representative I spoke with on the phone. They sent back the original documents with a letter that said they will review the application and get back with us with the decision. A week later, they sent a letter that said that they cannot issue my daughter a social security card because I haven’t given the documents needed to issue one. What other document(s) do you need? I don’t know why I need to go through this unnecessary hassle to get a social security number. I should not even have to do anything if the hospital where my daughter was born did what they supposed to do in the first place. Very frustrating.
What all you need to obtain a social security card and have no Identification to show other than my birth certificate
I’ve called a couple of times in attempt to help my son get a new social security card. He doesn’t have an ID. To obtain an ID he has to have a social security card. Therefore he is in a catch 22. He is 35 so he doesn’t have any school records, he hasn’t worked in over 2 years, and he hasn’t been to the doctor in 5 or more years. I asked if some legal or court documents would be accepted because he has been incarcerated in a WV jail recently. I was told no they were not acceptable. My poor review is due to the attitude of the office staff. They were short with their answers and rude. I felt like they was just wanting to end my call. I don’t feel like it is their job to make me feel uncomfortable because my son is needing someone to advise him how to obtain a social security card with the obstacles present in his life. I feel sure this situation has presented itself in the past and at some point an answer hopefully was found but nobody has been willing to investigate out problem and help us find a solution. I am disappointed that I felt like I’ve been looked down upon and was spoken to in a rude manner, not once but at least twice, over this situation. Thank you for hearing my complaint and if you have any suggestions to rectify this problem, I will be happy to entertain them. I have a suggestion for your staff. Treat people with respect and kindness because you have no idea what life is like for the person you are speaking to. Someday you may be on the other end of that conversation and I’m sure you would appreciate the same in return.
I need new social security card, how do I schedule appointment?
Hi...called my local office and had to go through all the information...then was put on hold...then it hung up on me after ten minutes. Thanks for wasting my time. There is no way I am going to do that again. You are not providing the service we are paying for.
I recently mailed in application for a replacement social security card but I forgot to sign the document, Will you guys mail it back to me to sign or what do I need to do because my birth certificate and school ID were with my application????
I don´t have an American phone number and would like to make an appointment with the Social Security Office as soon as possible. Is it okay to do it via an online application (request a meeting time) Thanks
Sign up for disability
I need to get a new social security card. I’ve lost it in my home and I need a replacement, please! May I set up an appointment to get this please?