****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Directions: SOUTHBOUND GARDEN STATE PARKWAY: EXIT 102; BEAR RIGHT AT END OF RAMP;3RD LIGHT MAKE RIGHT ON BOWNE AVE; QUICK RIGHT ON RTE 66; OFFICE ON LEFT. NORTHBOUND GARDEN STATE PARKWAY: EXIT 100A RTE 66 EAST; OFFICE ON RIGHT 1/4 MILE PAST 2ND LIGHT. ROUTE 18: TAKE EXIT FOR RTE 66 WEST FREEHOLD; FOLLOW RTE 66 TO THE LEFT OFFICE IS ON LEFT AFTER 2ND LIGHT.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 877-405-0475 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Brick NJ Social Security Office
Toms River Social Security Office
Staten Island Social Security Office
Brooklyn Social Security Office
Staten Island Social Security Office
Iselin, Nj Social Security Office
I called to ask about information pertaining to Medicare. Sound as though I was speaking to an elderly woman who was rude and told me not to call the Neptune NJ office again and to only call the toms river NJ office. She also stated the the employees in Medicare didn't know what they are talking about. Because they are contracted. She had complained to me that Toms River never picks up their phone and seemed annoyed that I called. I dialed the Toms River Office so I don't know how I got the rude woman in Neptune NJ. This behavior is unacceptable to me. I am now very upset and had to call back to speak to someone else to get the information I needed. It was poor service on her part.
I can never get a hold of the Neptune office - phone alert reverts to national office and those agents say they can’t help me after hours on hold
Do you have a drop box for paperwork?
Jill was outstanding, friendly and knowledgeable! You have a real gem in the Neptune office!
Trying yo find when or if the Neptune office will open to the public I need to have someone to explain to me in person about my choices and to complete my enrollment
Need to drop off paperwork
I have tried multiple times to make an appointment for my husband and the site doesn't have the option to make an appointment.
I waited on hold for 1 hour & 20 minutes and finally call starts to go thru. BUT it ring for about 30 times and no one answers. This happened to me last week as well. Just trying to update direct deposit info as Representative Payee. I can't do this on portal. Service is Terrible!
I have been on hold for 1 hour and 5 minutes. Recording keeps coming on telling me that they regret that I've waited so long. Inappropriate staffing or management!
please advise how I can register the inconsiderate attitude of one of the employees? To whom can I speak regarding a complaint?
Would liyto file for SSD benefits
Need a replacement social sercurity card
Rude employee and nasty rude and they got no name bad customers service rude employees they need all get fired
I visited last month in SSA office, New Burnswick. I was informed that I have only 37 Credit instead of 40. I the current situation the Federal Government has announced to stay at Home especially aged people. I will be 68 years on 08/15/2020. Let me tell you that I am a Diabetic patient and also a Heart Patient because I have 5 Stents in 2015, when my artillery was blocked. I request you to please add 3 credits to my account so that I should have 40 credits and eligible for Retirement Benefits.
Woman from Neptune NJ office called and woke me up this morning at 8:00 a.m., told her she woke me up and got no apology, very rude. Proceeded to start asking me questions about my sister while I was half asleep, TOO EARLY TO CALL PEOPLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ms, Matthews, Social Security Office, Neptune, NJ called me on Sept. 11, 2019. I have called back several times with callback #'s and times of availability and have had no contact from her. Consequently, as the payee for my daughter's Social Security Check, I have not been able to correct the problem I have. All I want is to transfer Banks for direct deposit. I have been trying to do this since July, 2019. I have given the appropriate bank and #;s to several people at Social Security but it doesn't take place. I would like to meet face-to-face with someone at the Neptune Social Security Office and clear this up! Thank you
It is impossible to get an appointment time at this office. First of all you have to wait 30 mins at least or request a call back just to speak to someone. when you finally do get to a human being you are told 'Oh this is not the Neptune field office, this is just the standard number for all Social Security calls. They will not give you a number for the Neptune office, and they also tell you that you can't make an appointment, you just have to go there and sit and wait forever with all the other poor sheep. It's disgraceful!!
The hold time now to make an appointment is ONE HOUR.
Possibly the worst automated phone service I have ever encountered. The hold times to speak to someone is around 30 minutes so the only option is to leave a message and wait for a call back.......now I'm waiting.
Your phone system sucks!!!!!!! Too long. Finally received a call back which I then got a msg 'Due to problems, we are not able to connect your call to an agent. Please try again at a later time'. Seriously? I wait 35 minutes for that?
Your automated voice system is horrible and virtually impossible to get through to merely set up an appointment at my local office
Would like to make an appt. wth SS office in Neptune and have been unable to reach them by phone or on line. I have questions about applying for SS and need to speak with a live person. HELLO? Just love that my tax dollars are paying people who are unable to speak with me because of this wonderful automated system.