****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Wenatchee Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits.
Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (877) 669-3125 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Was told I could fax docs, waited 60 days. Called back then told had to come in or mail. This office is a disaster, admin needs to be replaced, get someone in there who can make sure proper training and info is correct. A few people need to be fired, long phone wait times.
I have been on hold for 27 minutes just to ask a question. I fear no one is really working here!
Been waiting two hours to talk to a representative after being disconnected twice and no one is answering
I applied online for retirement benefits, a week later I got a letter requesting additional information. It indicated I could mail, or bring them in as soon as possible. I really didn’t want to mail anything because of the risk of not getting my documents back so we went to the office. We were met at the door by security. He stated that it was by appointment only. I had tried calling the local number and got disconnected after 10 or 15 minutes on hold. I called the National number and was on hold for 30 minutes. That was why we decided to make the 1 hour 30 minute drive to the office. So sitting in the parking lot I decided to call the local number again, we were already here and had nothing to lose but time. After about 5 minutes on hold Leslie answered the call. She was awesome. After I explained the situation she called the office, she was working from home, and attempted to get the supervisor to take our documents to copy, 5 minutes maximum, and send us home. The supervisor was not happy and wanted us to come back another day. Reluctantly, after Leslie insisted, the office took my documents and copied them, less than 5 minutes and we headed home. Thank you Leslie. I give the office 1 star, and Leslie 5 stars for her dedication to customer service.
I have spent two days listening to the recording telling me I will speak to some 'as soon as I can.'
Can’t apply online for retirement, says I need to call for assistance, when I call, I get disconnected after a 20 minute wait. I’ve been calling everyday for a week.
What a horrible experience in helping me understand my son's benefits and steps needed taken..
I also submit my change of name paperwork two months ago. I have not heard anything nor have been able to get ahold of them. Looks like you were a month ahead of me- have you received any updates? I'm not sure how to proceed.
I submitted my change of name paperwork two months ago. I have not received any updates from them. I have been calling for the past month and after being on hold for 15 minutes or longer, the line just disconnects. Anybody have any advice? I know they received my application and documentation because I sent the mail certified and got my signed slip sent to me by the post office.
Need guidance to retirement for me and my husband. We will be reaching 62 within the next 6 months. Have some what - if questions.
Hello I been trying too make an appointment in Wenatchee office but they don’t answer.
I am trying to find out if the Wenatchee office on Yakima Street has reopened to see customers IN PERSON. I will call and make an appointment if this is true. The SSA site won’t answer this question unless I pay them $1.
What good is it to have a phone number that is not answered during normal business hours? I need to speak to someone to update my earnings information.
I tried the 800 number to settle my parents affairs. The first time the wait was over 3 hours, the second time 1 hour and 40 minutes and today 2 hours and 10 minutes. I visited the SS office in Wenatchee and got there before they opened. I didn't have to wait long but was told they would not accept a power of attorney which meant my visit was wasted! Twice I have called the local number (good luck in finding a local number) and after 20 rings there was no answer or answering machine. I am trying to make an appointment! There has to be a more efficient way to do business. I feel my tax payer money is being wasted on a broken system.
Social Security in all it's iterations and manifestations is the most incompetent, unbelievable, dark hole in Calcutta that I have ever had the misfortune of dealing with. I visited my local office twice to no avail! I get credit cards in the mail attempting to enroll me in a program I have NO desire to participate in. They lost my July S.S. payment and have yet to reimburse it after two months of waiting and two visits to my local Wenatchee office!!!!!!!!. A person could starve to death if they had to count on Social Security to move!! What a waste of tax payers money!!
It's is impossible to get through to an office to get an appointment. So I can quickly replace a card. It is urgent for me to do so!
Impossible to get through!!!! I don't have hours and hours to sit here trying. I just want to change my address. Are you kidding me?