Ann Arbor Social Security Office

3971 Research Park Dr, suite A
Ann Arbor, MI - 48108




(833) 950-2476


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  1. Apr 26, 2022

    Are the offices open for in-person appointments?

  2. Apr 1, 2022

    How do I make an appointment at the Ann Arbor office?

  3. Mar 2, 2022

    Can I go directly without appointment to request my SSN? Is the fist time that I do this procedure Thanks

  4. Nov 23, 2021

    Just spoke to a gentleman on the phone who was incredibly kind and helpful!

  5. Nov 15, 2021

    This is a good office for assistance and information!

  6. Sep 10, 2021

    I sent my license and birth certificate to your office to get a replacement ss card. I haven't received my license nor birth certificate back it's been almost 3 weeks.

  7. Aug 3, 2021

    I have received a few phone calls lately that my SSN has been used for illegal activity? I keep dismissing as spam, but just wanted to double check with a Social Security office to be sure.

  8. Jul 23, 2021

    I am writing to record my thanks to Jennifer Taylor at the Ann Arbor Social Security Office. Today she helped my husband and me fill our out social security applications. She provided all of the information necessary to make critical decisions about our social security payments. Jennifer was friendly and knowledgeable and made the process amazingly painless. I had heard great things about this office and can now add my voice to the chorus of happy citizens.

  9. Jul 21, 2021

    I have been waiting for my social security card since last year. I have not been able to contact anyone at the office in Ann Arbor, Michigan. I canít get work, my wedding was postponed because I need a social security card to apply for a marriage license.

  10. Jul 15, 2021

    Applied my SSN. I was on the waitlist to get an in-person appointment. And after 4 months, I called and they said you are already passed and your phone cannot be reached. I was shocked because everyone can call my phone. It was fine. And they kept saying there must be some issue on your phone because we cannot reach you. Why can't you have an online appointment system? Well, on that day, the woman forgot to make a copy of my passport so I needed to come back again. Then she told me to wait for 5 weeks. Now two months have passes. I haven't received anything. I double checked several times when I applied for the address. I am pretty sure it was correct. Why can't you just get an online system to let people check the status?

  11. Jul 7, 2021

    My daughter's dad is on disability, there is a court order that he has to pay me $300 a month for the last 5 months you have been only sending me $82 dollars he didn't care how I raised her I don't care how he lives now. I just know that he suppose to pay a certain amount every month and you're not by buying those rules. It's not fare to me.

  12. Jun 21, 2021

    The fact that the office is not open and you all Are making it hard so hard to retrieve documents I need. I spoke over the phone about my sons social security card several times and someone sent me our an application the representative didnít give full details and due to her lack of communication my application didnít obtain all documents needed to get the social security card for my sonís. The fact that I wasnít informed about missing information until I called a month later to speak with a representative about the delay she told me my application didnít have all required information to issue the social security card. Iím upset because I called and planned this out two months in advance to assure Iíd have the social security card when I needed. Why didnít anyone try and reach out to me or at least send it back and that would have let me know something was wrong. But to think I was waiting on the card to arrive and the whole time it was never processed. Smh Iím very disappointed you guys need to get back to work and open the buildings up.

  13. Jun 1, 2021

    Hi! My husband and I recently got married almost two weeks ago and Iím wondering what our next steps would be to change my social security card with my new name.

  14. Jun 1, 2021

    I have joined as a employ at the University of Michigan and I need to apply the SSN for complete my process. I want to know the procedure to further process and the documents requirement. Could you please let me know how to get the appointment?

  15. May 24, 2021

    Hello, I was wondering if the Social Security office in Ann Arbor Michigan on Research Park Drive is open yet or appointments?

  16. Apr 6, 2021

    Again another month where these employees at social security office don't do their job, I called for the court to double check my child support and they said that this is all on social security's and they never lowered it so social security promotes deadbeat dads, never count on social security to ever help you get your child support Bill, this is no joke.

  17. Mar 31, 2021

    I need to pick up a award letter

  18. Mar 29, 2021

    I have joined as a employ at the University of Michigan. Now i need to apply the SSN for my further process. I have the required documents and i have filled the Application too. Now i want to know the procedure to further process. Could you please let me know how to get the appointment?

  19. Feb 10, 2021

    Joe has been very professional, personable and helpful on my motherís case. We highly appreciate his professionalism! Many thanks!

  20. Feb 9, 2021

    What are the hours for the dropbox?

  21. Feb 4, 2021

    Got wonderful service answered promptly and gathered my info In a discrete manner thanks

  22. Jan 18, 2021

    Agree with the post below. Taking several months to return identifying documents is unacceptable. I was also a victim of fraud recently and find it ironic that I was robbed shortly after turning in my personal documents.

  23. Jan 4, 2021

    I was recently married and dropped off my documents and forms on November 23rd to have my name changed. I called around December 15th and was told that the office is about a month behind in processing documents and that they would send tracking information when they process my documents and mail them back to me and that should occur before the new year. It is now past the new year more than a month past when I submitted my documents for processing and I haven't heard anything about my status update. I called the office again to get another status update and the phone wouldn't even ring. After several redials I was able to get to the menu, but when they tried to connect me to a human it said I couldn't be connected and it just hung up. I tried calling again and got a loud screeching noise instead of a ring. I am very concerned as I was required to submit several original copies of identity documents and I would like those to be returned as soon as possible. Additionally, I have to complete my name change in other places to ensure that my tax information is all correct for this year with a consistent name and I am unable to do so without having this step completed first. I 100% understand some delays due to COVID, but this much of a delay is unacceptable when I have information out there that could cause identity theft.

  24. Dec 17, 2020

    I had a phone appointment this morning at 11:30 and no one ever called me. I then tried to call the Ann Arbor office, and could not get through - it never even rang.

  25. Dec 8, 2020

    Request for Reconsideration of my MAGI, I like to make an appointment in the Ann Arbor office to get clarification. thanks.

  26. Sep 27, 2020

    I am in dependent visa,i need to renew my license.for that i need ssn denial i get this letter through online?

  27. Sep 27, 2020

    We have an au pair from Austria who is a new MI resident. She is 19 years old and has her international license. She will be here for one year. Does she need a MI driver's license, or will the international license suffice? We are quite confused on how to go about obtaining her a license and if it is required by law.

  28. Sep 11, 2020

    I need a Denial Letter for my wife so whe can have her driver's license I believe is the SSA-L676 form. Could you please tell me what to do? Regards

  29. Aug 26, 2020

    Excuse me. I would like to get SSA-L676 to get Driverís license. What should I do? Please, tell me .

  30. Aug 13, 2020

    I called today about a number of issues and spoke to a Ms Morgan. She answered all of my questions clearly. She explained things that I had difficulty understanding. She was patient with me and very thorough. I very much appreciated her time and help. I wish I could request her in the future! GOOD JOB MS MORGAN!!

  31. Jan 30, 2020

    hello, i have applied a social security number on January 2, 2020. It is already three weeks. but i still do not receive the social security card. please help me to check the card whether have already sent to me. Thank you very much.

  32. Jan 19, 2020

    Hello, i have applied a social security number on Jan 2,2020. but i still not receive the number card. Please help me make sure the SSN have sent to me.thank you.

  33. Aug 8, 2019

    Why did I have to wait so long for to call you. Also your web sight did not accept my password and it was it. I tried several times and it just simply didn't take it.

  34. Jul 19, 2019

    I called 1-800-772-1213 in order to make an appointment at the Ann Arbor Michigan social security office. I had to wait over an hour for a call back. The woman who finally returned was extremely rude. She said that she could answer my questions on the phone, and I said that I had complicated questions and wanted to meet with someone in person. She was hostile and impatient and said she did not have the ability to make an appointment and that I could only make an appointment online. I told her that I had not been able to make an appointment online and could she help me to make one. She got angry, yelled at me, and hung up! So now I have to start all over again. Now it looks like Iíll have to wait on hold for another hour, which I cannot do as I have family responsibilities to attend to. This is very upsetting.

  35. Apr 30, 2019

    Just went today to sign up for my spousal benefits and had the same outstanding service my husband, Paul, experiences yesterday. Paul really appreciated the help he received from Tanya and I had an equally positive experience with Megan. Thank you, Social Security office! So nice to be well treated and handled in an efficient manner!!

  36. Mar 26, 2019

    need appt. at local ofc., no msg. allowed. directed to call back. how is this helpful?

  37. Jul 23, 2018

    It has been almost two (2) months as I sent the SSA-561-U2 form. I have not received any response from SSA. By Law, the response was due no later than 30 days since the receipt of my letter. Thank you.

  38. May 5, 2018

    They sent my SSN to a wrong address. I tried to make a phone call to inform them but never get through. I don't know why this phone system exist...Worst experience ever

  39. Mar 27, 2018

    Ridiculous. Can't call a local number for an appointment or to ask a question! Waste of my time. The federal number is insanely stupid, sends you into a loop that makes no sense and doesn't allow you to talk to anyone until you've answered questions that are completely irrelevant to your questions or needs.

  40. Dec 9, 2015

    The recording used by your offices needs to be updated. I've been trying to get through your 1-800 number for days, and the messages keep repeatedly saying the same thing. I never got through, and twice I'm told I'd get a call back which was under another clients name. Yet if I don't report on time, you want to penalize me. Please update your phone systems.

  41. Nov 9, 2015

    The security guard needs a few classes in customer service. Rude, not helpful, lazy, and it is obvious he hates his job (but liked the power trip it gives him).

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at or call them to schedule appointments in advance rather than walking in without an appointment.

The Ann Arbor Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours: Monday 9:00 AM - 4:00 PMTuesday 9:00 AM - 4:00 PMWednesday 9:00 AM - 12:00 PMThursday 9:00 AM - 4:00 PMFriday 9:00 AM - 4:00 PMSaturday ClosedSunday ClosedLocation: i-94 to state street- south on state street to ellsworth turn left(east) turn left at next st.(s. research park dr) allow 4 construction in area. public parking is in the front of the building

Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at 877-402-0825 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express¬ģ card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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