****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Ann Arbor Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours: Monday 9:00 AM - 4:00 PMTuesday 9:00 AM - 4:00 PMWednesday 9:00 AM - 12:00 PMThursday 9:00 AM - 4:00 PMFriday 9:00 AM - 4:00 PMSaturday ClosedSunday ClosedLocation: i-94 to state street- south on state street to ellsworth turn left(east) turn left at next st.(s. research park dr) allow 4 construction in area. public parking is in the front of the building
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 877-402-0825 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Livonia Social Security Office
Farmington Hills Social Security Office
Monroe Social Security Office
Adrian Social Security Office
Are the offices open for in-person appointments?
How do I make an appointment at the Ann Arbor office?
Can I go directly without appointment to request my SSN? Is the fist time that I do this procedure Thanks
Just spoke to a gentleman on the phone who was incredibly kind and helpful!
This is a good office for assistance and information!
I sent my license and birth certificate to your office to get a replacement ss card. I haven't received my license nor birth certificate back it's been almost 3 weeks.
I have received a few phone calls lately that my SSN has been used for illegal activity? I keep dismissing as spam, but just wanted to double check with a Social Security office to be sure.
I am writing to record my thanks to Jennifer Taylor at the Ann Arbor Social Security Office. Today she helped my husband and me fill our out social security applications. She provided all of the information necessary to make critical decisions about our social security payments. Jennifer was friendly and knowledgeable and made the process amazingly painless. I had heard great things about this office and can now add my voice to the chorus of happy citizens.
I have been waiting for my social security card since last year. I have not been able to contact anyone at the office in Ann Arbor, Michigan. I can’t get work, my wedding was postponed because I need a social security card to apply for a marriage license.
Applied my SSN. I was on the waitlist to get an in-person appointment. And after 4 months, I called and they said you are already passed and your phone cannot be reached. I was shocked because everyone can call my phone. It was fine. And they kept saying there must be some issue on your phone because we cannot reach you. Why can't you have an online appointment system? Well, on that day, the woman forgot to make a copy of my passport so I needed to come back again. Then she told me to wait for 5 weeks. Now two months have passes. I haven't received anything. I double checked several times when I applied for the address. I am pretty sure it was correct. Why can't you just get an online system to let people check the status?
My daughter's dad is on disability, there is a court order that he has to pay me $300 a month for the last 5 months you have been only sending me $82 dollars he didn't care how I raised her I don't care how he lives now. I just know that he suppose to pay a certain amount every month and you're not by buying those rules. It's not fare to me.
The fact that the office is not open and you all Are making it hard so hard to retrieve documents I need. I spoke over the phone about my sons social security card several times and someone sent me our an application the representative didn’t give full details and due to her lack of communication my application didn’t obtain all documents needed to get the social security card for my son’s. The fact that I wasn’t informed about missing information until I called a month later to speak with a representative about the delay she told me my application didn’t have all required information to issue the social security card. I’m upset because I called and planned this out two months in advance to assure I’d have the social security card when I needed. Why didn’t anyone try and reach out to me or at least send it back and that would have let me know something was wrong. But to think I was waiting on the card to arrive and the whole time it was never processed. Smh I’m very disappointed you guys need to get back to work and open the buildings up.
Hi! My husband and I recently got married almost two weeks ago and I’m wondering what our next steps would be to change my social security card with my new name.
I have joined as a employ at the University of Michigan and I need to apply the SSN for complete my process. I want to know the procedure to further process and the documents requirement. Could you please let me know how to get the appointment?
Hello, I was wondering if the Social Security office in Ann Arbor Michigan on Research Park Drive is open yet or appointments?
Again another month where these employees at social security office don't do their job, I called for the court to double check my child support and they said that this is all on social security's and they never lowered it so social security promotes deadbeat dads, never count on social security to ever help you get your child support Bill, this is no joke.
I need to pick up a award letter
I have joined as a employ at the University of Michigan. Now i need to apply the SSN for my further process. I have the required documents and i have filled the Application too. Now i want to know the procedure to further process. Could you please let me know how to get the appointment?
Joe has been very professional, personable and helpful on my mother’s case. We highly appreciate his professionalism! Many thanks!
What are the hours for the dropbox?
Got wonderful service answered promptly and gathered my info In a discrete manner thanks
Agree with the post below. Taking several months to return identifying documents is unacceptable. I was also a victim of fraud recently and find it ironic that I was robbed shortly after turning in my personal documents.
I was recently married and dropped off my documents and forms on November 23rd to have my name changed. I called around December 15th and was told that the office is about a month behind in processing documents and that they would send tracking information when they process my documents and mail them back to me and that should occur before the new year. It is now past the new year more than a month past when I submitted my documents for processing and I haven't heard anything about my status update. I called the office again to get another status update and the phone wouldn't even ring. After several redials I was able to get to the menu, but when they tried to connect me to a human it said I couldn't be connected and it just hung up. I tried calling again and got a loud screeching noise instead of a ring. I am very concerned as I was required to submit several original copies of identity documents and I would like those to be returned as soon as possible. Additionally, I have to complete my name change in other places to ensure that my tax information is all correct for this year with a consistent name and I am unable to do so without having this step completed first. I 100% understand some delays due to COVID, but this much of a delay is unacceptable when I have information out there that could cause identity theft.
I had a phone appointment this morning at 11:30 and no one ever called me. I then tried to call the Ann Arbor office, and could not get through - it never even rang.
Request for Reconsideration of my MAGI, I like to make an appointment in the Ann Arbor office to get clarification. thanks.
I am in dependent visa,i need to renew my license.for that i need ssn denial letter.how i get this letter through online?
We have an au pair from Austria who is a new MI resident. She is 19 years old and has her international license. She will be here for one year. Does she need a MI driver's license, or will the international license suffice? We are quite confused on how to go about obtaining her a license and if it is required by law.
I need a Denial Letter for my wife so whe can have her driver's license I believe is the SSA-L676 form. Could you please tell me what to do? Regards
Excuse me. I would like to get SSA-L676 to get Driver’s license. What should I do? Please, tell me .
I called today about a number of issues and spoke to a Ms Morgan. She answered all of my questions clearly. She explained things that I had difficulty understanding. She was patient with me and very thorough. I very much appreciated her time and help. I wish I could request her in the future! GOOD JOB MS MORGAN!!
hello, i have applied a social security number on January 2, 2020. It is already three weeks. but i still do not receive the social security card. please help me to check the card whether have already sent to me. Thank you very much.
Hello, i have applied a social security number on Jan 2,2020. but i still not receive the number card. Please help me make sure the SSN have sent to me.thank you.
Why did I have to wait so long for to call you. Also your web sight did not accept my password and it was it. I tried several times and it just simply didn't take it.
I called 1-800-772-1213 in order to make an appointment at the Ann Arbor Michigan social security office. I had to wait over an hour for a call back. The woman who finally returned was extremely rude. She said that she could answer my questions on the phone, and I said that I had complicated questions and wanted to meet with someone in person. She was hostile and impatient and said she did not have the ability to make an appointment and that I could only make an appointment online. I told her that I had not been able to make an appointment online and could she help me to make one. She got angry, yelled at me, and hung up! So now I have to start all over again. Now it looks like I’ll have to wait on hold for another hour, which I cannot do as I have family responsibilities to attend to. This is very upsetting.
Just went today to sign up for my spousal benefits and had the same outstanding service my husband, Paul, experiences yesterday. Paul really appreciated the help he received from Tanya and I had an equally positive experience with Megan. Thank you, Social Security office! So nice to be well treated and handled in an efficient manner!!
need appt. at local ofc., no msg. allowed. directed to call back. how is this helpful?
It has been almost two (2) months as I sent the SSA-561-U2 form. I have not received any response from SSA. By Law, the response was due no later than 30 days since the receipt of my letter. Thank you.
They sent my SSN to a wrong address. I tried to make a phone call to inform them but never get through. I don't know why this phone system exist...Worst experience ever
Ridiculous. Can't call a local number for an appointment or to ask a question! Waste of my time. The federal number is insanely stupid, sends you into a loop that makes no sense and doesn't allow you to talk to anyone until you've answered questions that are completely irrelevant to your questions or needs.
The recording used by your offices needs to be updated. I've been trying to get through your 1-800 number for days, and the messages keep repeatedly saying the same thing. I never got through, and twice I'm told I'd get a call back which was under another clients name. Yet if I don't report on time, you want to penalize me. Please update your phone systems.
The security guard needs a few classes in customer service. Rude, not helpful, lazy, and it is obvious he hates his job (but liked the power trip it gives him).