Aurora CO Social Security Office

14280 E Jewell Ave, suite 250
Aurora, CO - 80012




(833) 436-4146


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Your review is for this website only. Call the Social Security Dept directly to ask a question.


  1. Jan 29, 2024

    Absolute TERRIBLE service. I've been calling this office for 5 days and can not get through.

  2. Aug 25, 2023

    Good service.

  3. Mar 16, 2023

    The website was easy to navigate.

  4. Feb 3, 2023

    I've tried to contact you by phone, mailed a letter and now trying to setup an appointment. No one answers the phone or addresses my letter in any way. I'm totally upset and disgusted with this Department. When it comes to taking my money I see you all have no problem in doing that.

  5. Dec 8, 2022

    I just don’t understand we get hung up on when they have people from home to answer questions.

  6. Oct 13, 2022

    My experience with this office, and several people at the national number, 1-800-772-1213 for the past several months has been disastrous. Their expertise is kicking the can down the road.

  7. Aug 26, 2022

    I spoke to Earl today about a delay in my application process. After being told last week that the delay is not unusual, Earl took the time today to look up the application and explain the reason for the delay . I really appreciate his patience and willingness to help me!

  8. Oct 8, 2021

    For the love of GOD: it is really'messed up' that children are in masks, bars&liquor stores are fully OPEN YET the SOCIAL SECURITY ADMINISTRATION is ONLY Open until 4pm and in person is RESTRICTED.

  9. Apr 30, 2021

    Went all the way down there to be turned down from their hire a cop. Came home, called to be told I DID NOT NEED AN APPOINTMENT WHAT A JOKE THIS PLACE IS.

  10. Feb 12, 2021

    I have tried to get a social security card for my son several times over the last couple of years. I have spoke to the representatives over the phone to make sure I have all of the documentation they require. On every single occasion I have been declined. I need to get this done. This last time they sent the application back to me with the 'previous SSN' portion highlighted... my son has never had one... that's the problem.

  11. Jan 21, 2021

    Hi - why does the website not let you schedule an appointment online? DMV does. This would make it easier instead of calling it in.

  12. Sep 15, 2020

    I set up an appointment two weeks ago. I waited today fro My 1:15 phone call that came a 1:30, not a big deal, but when you combine that with everything else, totally unprofessional and rude.. The lady who never gave me her name, did not know who she was calling and seemed confused as to why. When i explained my husband was on SSDI and my son is disabled as well and we were applying for him she told me my son was getting SSDI and did not qualify. I proceeded to let her know I needed someone who knew what they were doing bc my son was not getting that he was getting Auxiliary and could also get SSI. She was rude all the way around, put me on hold then when she got back on the line told me to be quiet and listen to her. I just want to get my app done and she hung up. No maturity or respect. Called back and no one to do my intake, i waited 2 weeks for this call set aside time and have no direction on what to do now.

  13. Jul 25, 2020

    I came to us 6 month running I have no Ssn number can you please other information???

  14. Jun 17, 2020

    what documents do i need to get a replacement card

  15. Jan 29, 2020

    Need to report fraud anonymously.

  16. Jan 22, 2020

    Why can't I make an online appointment? You give the option to book and nothing happens. Also, you have so many annoying ads on your site that it is impossible to print out your office hours and information. The hours vary depending on which website you choose.. Very unprofessional.

  17. Jan 2, 2020

    worthless employees working at aurora SSA office..incompetent PERIOD

  18. Dec 13, 2019

    I need to make sure that my direct deposit can be switched over to my new account and I need to do this in the right amount of time so that my check will be deposited in my account.

  19. Oct 9, 2019

    Why can't we make appointments online? Why is there not a local number for appointments? My hold time is an estimated 55 minutes just to make an appointment!

  20. Aug 15, 2019

    Your website is worthless without the ability to schedule appointments.

  21. Aug 5, 2019

    Hello I recently moved from California too Colorado on the first I called and updated my address.

  22. May 4, 2019

    We applied for retirement benefits on 01.11.2019. We already had 2 appointments at Aurora office. The last one was on 03.26.2019. We were told to expect to get a letter from the office in 2 weeks. After almost 6 weeks there is no letter yet. We called the office a few times to ask why our applications are pending, and how much longer we should wait. Nobody responded, nobody retuned the calls. We are not begging for a favor. We are asking for the benefits we earned. Why we don't even deserve to get an answers to simple questions?

  23. Oct 18, 2018

    why can't we make appointments online?!?!?!?!?!?!?!?!?!?

Did you see a problem with this listing?

****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at or call them to schedule appointments in advance rather than walking in without an appointment.

The Aurora Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.


Monday 9:00 AM - 4:00 PM

Tuesday 9:00 AM - 4:00 PM

Wednesday 9:00 AM - 12:00 PM

Thursday 9:00 AM - 4:00 PM

Friday 9:00 AM - 4:00 PM

Saturday Closed

Sunday Closed

Location Directions:


Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at 866-931-9965 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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