****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
Office hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PMFree parking is available and public transportation is available via
DART bus 206, which will have a stop located near the entrance.The Office Is Located at the Intersection of Old Vine Blvd and Lewes Georgetown Highway (Route 9), Approximately 5 1/2 Miles West of the Downtown N Lewes Area and One Mile West of Coastal Highway (Route 1).
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-864-1803 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Georgetown Social Security Office - Closed
Rio Grande Nj Social Security Office
Salisbury Social Security Office
I have called their number three times and when I hit the prompt number 2 the phone hangs up on me.
All I want to do is set up an appointment to avoid sitting in the waiting room all day. How can this possibly be so hard? No way to do it online and no one answers either of the two numbers I've found listed for the Lewes office. So unnecessarily frustrating and pointless.
I just spoke to Miss Toni at the Lewes SS office and was very impressed by the level of help and understanding she gave. Some of these state agencies can be very difficult to get help and information but this woman was just as nice as could be. I hope her supervisor sees this review. Thank you.
I'm literary shaking as I write this. The “service” My mom and I have received today is hard to call humane if to call it service at all. To make it short we were yelled at after asking a question. Came in on a Monday 10 am, made a line the security guard helped us and explained everything, he was very nice. We got our number called (my mom doesn't speak English so I had to assist her) came to the window number . Not hello, not a good morning NOTHING. The lady stuck out her hand (I'm assuming she wanted to have our documents) I'm sorry we can't read minds? She was already annoyed. I explained her our situation and my mom has just gone through hell of war back in Ukraine and the lady didn't even open her papers, she immediately started refusing everything I said. I had some questions and after I tried asking any of those she kept rushing me and yelling (I kid you not) yelling at me that I'm arguing with her? I was asking a question in a totally polite manner! Apparently my research wasn't enough and I had to know what was my next step. So 0 questions answered, 0 helped received, I came out shaking and barely holding back tears from such treatment! Im so glad my mom didn't understand a word because she doesn't deserve it! The lady gave me her name after I asked her twice for it, she said it was and refused to give me her last name.
I went to this office in April 2022 to get a new card with my married name and and here it is June and I still have not recieved it
I echo what many stated below in their comments: this office is useless when it comes to trying to call to make an appt. It is either always busy, or when you finally (after numerous attempts) get through, you get disconnected after waiting for a long time. I give up. Will go to Dover to get things done. The Lewes office is terrible.
Called the Lewes office on March 21st and spoke to Paula about a replacement social security card for my underage grand- daughter. I explained to Paula that I was the guardian and the card was needed asap due to an employment opportunity. Paula was very patient and explained, in detail, every certified document that was needed to apply for the card. She also scheduled an appointment to come into the offiice with the documents and a completed appliction so we could complete the process. Paula's outstanding customer service was very much appreciated.
I’ve been trying to contact administration office for a month now when people do answer the phone they hang up on me. Now the phone just rings and says user busy I’m trying to submit my application for SSI for my son who is three be nice to get some help around here
Tried to make an appointment, no luck, they don't answer their phones so not sure what you're supposed to do when you need to get something taken care of!
can I come in an get a new card. I have lost mine.
About a month ago I talked with a nice gentleman from the Lewes office about getting on Medicare. He sent me a form to fill out and mail in, which I did. As the enrollment deadline is fast approaching, and I have heard nothing, I called today to follow up. I waited for a long while, but then was hung up on. I will continue to call periodically
Is the Lewes office open or not? Says it has been closed since last March. I have business I need to address, not through the mail or the internet. I keep getting conflicting answers which are very concerning and rather frustrating. If you are Not open to the public, than perhaps you could tell me how I can make an appointment to speak with someone.
Hello, I am a cultural exchange student with a J1 work visa, I would like to make an appointment to be able to obtain my social security number as soon as possible since with that number I can obtain my salary in this country, thank you.
I needed to fill out a form for a student. The form was returned to the parent with a letter stating the form was incorrect. There was a number to call if I had questions or needed help filling it out. I wanted to ensure I had filled out the form correctly, so I called. Each time I called, someone picked up the phone then put it down, and I could hear typing in the background before they hung up on me. I am at a loss for how this is an appropriate way to administer a social service. I needed help. None was provided.
I have been calling all day, since 8:00 this morning. I am tired of you people disrespecting me. I have changed banks.
Had difficulty calling your office. My call went through this afternoon to ask questions regarding my SSN, however, the person I spoke with was not really helpful at all. Her first answer was 'What about it?', and after a couple of sentences she terminated the call. But no worries! Anyway, may I schedule a face-to-face appointment? I'm a nurse who just immigrated and it is important to get my SSN expedited. Kindly let me know. Thank you!
I need to speak someone or make an appoint ASAP in Lewes office regarding my Social Security items.
I had 245pm telephone apt yesterday and nobody called.
Woman was very helpful! Thank you
I would like to see about how much social security I would get at 63 thank you
Trying to get Information on getting application filled out for SSI and SS site SUCKS!!!! Not the first time I've had trouble trying to save time by going on line and your site is the WORST. The first thing Your told when U call is to go on line, it saves time-lies.
We called the SSA, waited over an hour and they cut us off. Tried the web site and it sucks.
I need to make a appointment for to make payment plans. On what I owe.
I am trying to change my mailing address and I have been locked out of my account due to password issues. I called and cannot get anyone, what do I do to change my address?
Very dissatisfied. I was told to wait till mid Nov to make an appt to sit with someone to discuss my upcoming benefits and retirement. I called this morning, it took at least 15 minutes to speak with someone. The girl kept getting my ss number wrong and coming up with other people and addresses. Finally she gets it right but then tells me I already have an appt about medicare. I tell her I don't and that's not why I'm calling anyway. All I want is an appt to speak to someone. She puts me on hold 4 more times and seems like she is not understanding my simple request. VERY FRUSTRATING. She then puts me on hold one last time and then the call is disconnected!! Oh my Gosh.....is this typical of all Government Agencies?? I think maybe it is. I rate this experience a big fat -0-
I am very frustrated with this office. I got off of work early on January 22,2016 due to a potential risk for identity theft and my social security account being compromised, to go to this office in person. When I arrived at approximately 2:30p.m. The doors were locked with a sign adhered to the door stating the office was closed at 2:00p.m. Due to inclement weather. Here it is almost 3:00p.m. And there has yet to be a snowflake to fall so I would hardly say it is inclement weather and the local schools have not even closed early. Sounds like this office just wanted a short Friday workday. I, personally, just want to know my identity is secure and be able tp fill out student loan papers with my daughter for her continuing education. I have to work and treat cancer patients on the daily to help afford her secondary education and personally can't just up and leave work when I feel like it and these hours aren't the best for the working class. Most people work past 4:00p.m. and certainly don't close at 2:00p.m. For inclement weather when it hasn't so much as blown a stiff breeze.