****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
Location:
The SSA office is located on little road and citizens drive in the Pasco government center complex across the Pasco county court house.
Office is south of the ridge road and little road intersection.
They can handle your needs online or by phone, but if you need to visit ther office, the best time to do so is Tuesday and Friday.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 593-5679 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Tampa Social Security Administration Office...
Clearwater FL Social Security Administrative...
Tampa Social Security Administration Office E...
I called a few weeks back about my adding Part B and the person I talked with found my application and said he took my answers to his questions and would process it to be effective this month. It was not. A few days after that call I received a letter with a form to complete to finish the process.
I have called 5 times today-- I understood it was busy- I continued to keep trying. when i got thru i was excited but the person that answered my call was not helpful, very rude and hung up on me. then i called back-- unfortunately i got the same person. i asked for a supervisor; they said they cannot transfer anyone. then i asked for the supervisor's name; i was told no, there are 3 of them. then i asked her name and she said that she did her job and she would not give me her name. I called back and spoke with grace. she said that she can see a note that states her coworker processed it today, so it is my hope that it is all done now. however, your employee needs to realize that when she is dealing with the taxpayers, she should be more respectful. all we are asking for is the help we deserve.
I had the greatest experience with 'Cam'a claims representative that helped me after hours of trying to figure out a problem that I was having. Just a wonderful person and I cannot rave about him enough. Thorough, helpful, caring, empathetic and good looking.
Awful, as usual. Lets see.... Don't just show up but make an appointment it says. Good luck trying to make an appointment. They want you to either just give up and not apply for anything and/or not show up and just pay whatever they want you to pay. And if you don't pay and wait long enough they will be pretty efficient at getting their money from your pay check and/or your tax refund. If you want to do the right thing though, and go to the SS Office to get things straightened out then they make it incredibly difficult on purpose. Notice how, if you want to pay something that is easy but if you need to make an appointment to talk to someone... well, that's not so easy. I called the 'appointment phone number', and guess what, just a one hour wait. One hour to make an appointment, and that's if your call doesn't get disconnected at some point which has happened to me after waiting for however long.
Have tried to call to make an appointment but repeatedly have had no success. Come on, make it easier!!
I would like to leave a review for an employee at your office. Her name is Stacey, I am not sure of her last name. It is a very long story, put I would like to let you know that this employee of yours was a godsend to me. When no one else at the national # and another employee at your office, did nothing for me. When I had to call your office back I got Stacy, she was so polite and so, so helpful. She had everything solved in 10 minutes. I received my deposit the next day. This was my first check. The original interviewer took my Bank Acct# down wrong. I just can't tell you how thankful I am to her! Please, please acknowledge what a great help she was to me. Take care of her, wonderful employee!
As per the online application for disability, I brought in what medical records I had along with a return cover sheet (also from the SS website). When I went into the office I was greeted by a security guard who stated that he would take my records and give them to an available agent. That was 2 months ago. Today, after calling previously numerous times only to hold for as long as 40 minutes, I finally got to speak to an agent who informed me that they did not have nor did they ever have my records. He did say that he 'wished the security guard would stop doing that' and that they dont want records brought there - which is in direct conflict with what the online instructions tell you to do. So now what? My records, which are not yesterdays newspaper, are gone and the agent that I spoke to basically said too bad but hey, if I want to speak to a superior, he will email them and I should receive a call back in a week or so. Either that or I can come in and MAYBE get to speak to this person. Unbelievable!
Does social security office call people to asking about hard copy of social security card?
I showed up with my son without an appointment to change his name on his SS card. There was a friendly security man there to greet us and make sure we knew what to do to get signed in and fill out the application. We were there around noon on Wednesday and were done in under 30 minutes. The man who helped us with the actual name change was very nice as well. As with any government agency, you have to be realistic in your expectations. You will not be in and out in 5 minutes.
Had an appointment at 10:30 in the morning waited a month for it. It’s 11:07 and nobody has bothered to call.
My social security card was stolen and I have a police report how do I get a new one.
Horrible. Can’t schedule an appointment. But going into the office is also a stressful horrible time. I have gone to the office four times and they refuse to help me. They tell me that they’ll schedule a phone appointment to see if I qualify. On those days I make sure my phone is charged. I make sure I have my phone right next to me and I have never yet received a call back. This is So stressful.
Looking to schedule a appointment for a walk in at the New Port Richey office
I would like to come in to discuss my options.
Everyone was friendly and helpful! Nice waiting area and even nicer workers.
I mailed in an application along with some very important original personal documents of mine and followed step by step directions given to me by the office to submit my application, it's now December and I still have not received what I needed nor have I gotten any type of communication and every time I try to call I can never reach anyone. The website is of no help at all and it's extremely difficult to make an account and change your password if you forgotten it. I really hope that my things haven't been lost forever because I really need them back.
I don’t know how anyone has spoken to an agent in almost a year. They have a recording that says that their office is closed from November 26 to November 29. This message is almost a year old. And it never connects to a live agent. Florida government hard at work.
I had the most wonderful customer service rep on the phone today. I would love to put in a Kudos for her. If someone could tell me how I do that? Miriam, in the New Port Richey office on Wed, 11/9 about 12:30pm. She went above and beyond to help me. I appreciate her professionalism and kindness. Several times she said: 'It's my pleasure' in response to my thank you's. Just hearing someone say that makes you feel good. She resolved my issues with my Medicare application and then explained what would happen next. She spoke with patience, and it was clear she was happy to help me. I appreciated her, her helpfulness and the fact that she has all the information and understanding to provide the assistance we (the caller) need. After weeks of personal issues, she has made me feel so much better. Thanks so much, Miriam!
It is a crime how hard they have made it to speak to a person at SS. I called at 9:45 in the morning and was told by the robot voice that all calls are being rerouted to the national number. Then another robot went through a ng list of problems like dropped calls, poor cell service, and long wait times. This bot extolled the many things you could do at the SSA website, opting out of Medicare is not one of those. Then a male robot voice tries to get you to say why you are calling, I say opt out of Medicare and he says I think you wish to speak to someone about MEDICARE is that right? I say yes and he says I am sorry but our offices are now closed, please call back Monday through Friday between 8 A.M. and 5 P.M. and of course it is Friday October 7 at 9:45 which is not a holiday and they are supposed to be open. That is one way to get rid of we disgusting old people who are taking up valuable government time, simply switch the phones to night mode. My only remaining option is to spend the next three hours traveling to the SS office without an appointment probably to be told I can't be seen without an appointment. Social Security customer services is not bad really when you consider it does not exist at all!
Is the office open to the public ?
I have talked to two representatives in the past week. Neither one helped at all and just now the rep said, 'he's really not supposed to take this much time with this stull!' The rep on 8/1/22 said I cannot come in and just now rep #2 said I can come in. Neither one was helpful at all! Almost rude!
Super easy process, everyone was really nice and helpful and made sure we had all the correct paperwork so that we didn't waste time waiting , only to be told we had to come back. We actually did have to get something stamped, so I am glad that they caught it at the front. Once we had what we needed it Took less than 30 minutes to get in and out, we went around 11:15 AM . WAYYYYYY better than any of the times I have gone to the Clearwater office
Awesome people!! Over the phone and in person great experiences overall! Right from security at the door so welcoming and the person who helped me I only had to wait maybe 10 min and then right in and had everything completed 5-10 minutes later. They made it so simple with a smile too!
I have been calling for over a month and a half to get my daughter's social security benefit amount corrected and have been leaving endless messages with not one return phone call. I was asked to provide information and then never reached out to when it was received, if it was received, it's honestly a joke at this point.
My elderly father, who lives in New Port Richey, Florida, needs an appt and says he's not able to access an apt through the phone and office ls closed.
Respond to my father, who doesn't have a computer. He mailed all info to your office and it got returned. Failure to properly take care of the elderly population of Florida, should not be an issue. He sent a hand written explanation with all needed documentation for you to file your paperwork, and you returned it all.
Do I have to set an appointment to get a new SSC now that I am divorced or can I replace it with my maiden name online
When I was applying online I thought that it would save what I had done and let me finish another time. Instead they processed it and denied me and said I had to wait another 2 months to apply again. I did little more than put my name and address.BE AWARE you have to do it all at once.
I want to know why the Social security administration offices are not open to the public. Every single government offices are open even the federal courts are open but them.
Nesecito sacar una cita y no se como.
Hard to call back. The number the agents call people back on goes to scam likely and your can not the number back.
Been trying to reach the office for 3 hrs now. Keep getting recording of being connected, then back to ringing. I just need to make a Appointment to see someone, as Birmingham has cut my pay to $000, and is billing me for Medicare payments ( When I have no income ).
I send an letter over 5 weeks ago, requesting to change my bank account number for my social security payment. Up to today my payment is still being deposited into my old account.
Great service. Friendly and engaging. Thank you for getting me on the schedule for an appointment
Just got my green-card, and then need a social security number. The agent was very helpful and very informative about setting up appointment and what to bring.
I need to change my last name in the card,I have the divorce paper.i need to go personal or I can do it in the website?
You make an appointment with them then they make you go back on the website to make an appointment again to make sure you're in their system makes no sense you're taking advantage of this covid.
I'm trying to verify myself through ID me to receive a social security award letter for the purpose of purchasing a new home was wondering if I can come in and get the letter or do I need an appointment.
Buenos das necesito sacar una cita para solicitar mi tarjeta de seguro social ya tengo el permiso de trabajo y no tengo tarjeta saludos
I've been trying to get part b Medicare for months now I've sent all the proper paperwork and with the appropriate dates and I went to the Medicare site and they say that nothing is pending I've been on the phone back and forth with them and they've tried to help me but so far I haven't received any information and Medicare says that I have nothing pending I'm not sure what happened to the paperwork and no one could tell me if the paperwork went through they look up my name and they say it isn't in the computer so it must have went forward to Medicare but I haven't gotten any response !
Buenas tardes Necesito sacar una cita, para la oficina del seguro social de Port Richey. Saludos Good afternoon I need to make an appointment, for the Port Richey social security office. Greetings
Wonderful service! I recently moved to Spring Hill from New York. Every time I called the national #, I was on hold for over an hour. I never even knew this office existed. When I called, it was a prompt reply, appointment set, confirmation sent, and I thank Ms. Reynolds so very much. She was amazing and answered all my question professionally, and with a smile
Rude customer service agent. I moved from the district in March 2021. Contacted immediately per rules for SSI. Evidently agent never put information in system. Get name and date you contact... just to cover yourself. Could be much better service.
Hello do I need to make an appointment to file for disability ?
Can I make a appt at this location to replace my social security, lost it. I live in Hillsborough county but don't like driving near Independent.
how fast can I get a SS card replace ?
Both of us need a social security card replacement. Need an appointment.
Very good service.
Good Morning, I need to update my status as a United States Citizen, what I have to do?
I've sent in everything I was asked to submit four times. And the same results my documents were sent back to me and denied my son's as card. Now I'm on attempt number five.
Quiero saber que oficina est abierta yo no puedo hacer trmites por lnea no entiendo a eso, el social de mi hijo no me ha llegado y mi hijo ya tiene 6 meses y creo que el social de mi hijo lo enviaron a otra direccin equivocada.
I filed an appeal of my SS benefits last summer and submitted much paperwork to show how it was incorrectly calculated. I have heard nothing of the status of my appeal. Please send summation of the status of this appeal.
my wife passed away on 6/26/20 . I have not received any benefits from SS. How do I go about collecting her benefits. Thank you
Tried calling 30 min on hold.
update on my claim received 400 dollars reimbursement fee for filing
I was shot 5 times in the knee and back of the head and I have severe nerve damage in my right arm from my elbow to my tip of my middle finger
Hello, just called and the phone rang several times but no answer. I am wanting to retire and apply for benefits but would like to speak to a representative to understand the best time for me to do so.
I am trying to get a replacement ss card. Is the office open to do so or is there a website I can go on to get that?
I keep reading the stuff on the IRS but I'm not understanding it I'm on Social Security regular Social Security am I going to receive a stimulus check cuz I have not received it yet
Trying to find out how to get a new social security card
I was treated very poorly. I am pregnant and 2 days over my due date. I came In early and they forgot to give me my drivers license. I had to return and was told the security guard would have it available. At this time I was having early labor contractions and made the security guard aware. However he continued to have a personal conversation with someone who appeared to be his significant other. A chair was not available to me and I was having pain while waiting several minuets for them to give me my license which they had forgot to return to me after making a copy. It was very unprofessional and I have never been treated so poorly.