****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Fredericksburg Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 888-759-3919 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Waited 30 mins not a single person could answer the phone just kept ringing. Do you even have staff in the building? Why pay them so much if they can’t answer a simple phone good luck trying to reach anyone.
People hang up after waiting long periods then no one ever answers. Finally talk to some one and they screw up the start Date on medicare part b. Mid month!! Cannot get supplemental insurance because of the screw up. Now trying to speak w a supervisor and phone has rang at least 40 times and still ringing.
All phone numbers hang up on you. No one answers the phone.
I applied for SSI and haven’t heard anything it has been almost 5 months.
Horrible service. Called office and got recorded message that they are too busy to answer the phone. How do I make an appointment?
I can not believe this government agency is still using COVID as an excuse for poor customer service. I’ve been trying to make appointment to no avail. Why?
I have been trying to reach the Fredericksburg office by phone and keep getting disconnected.
Horrible service. Considering on-going pandemic, should have more people on phone. Office visits cannot be even be scheduled and survey link does not work. Awful.
Yesterday, I wanted to get on my SS website. I could not get on, and my user name and password, disappeared. I tried 3 times to get on, and 3 times, I’d denied me access. I called up last night, and I didn’t get on. The person, at SS, told me to just follow the prompts and I could get on. She was done telling me, what she thought that I needed, and she hung up. Now, still am not on SS, and I cannot get to my site on SS.
Has the Fredericksburg SSA office opened for walk ins?
I had an appointment for a phone interview but i haven’t heard from anyone. I’ve called multiple times just to sit on hold and get hung up on!
I need to schedule an appointment to get an updated Social Security card reflecting my new last name. What forms do I need to fill out and what documents do I need to bring with me?
Not bad, not bad at all, my granddaughter arrives on time but had to get help walking in although she made an appointment a nice lady gets out of a car that use to be a supervisor there- she walks in with my granddaughter cuz we been waiting for a long while to receive an answer over the phone to come in. The phone (lines)representative was extremely occupied the waiting period was worth it... I appreciate the social Security office I hope you guys have a Happy New Year's. God bless you you sure need it.
I cannot get a hold of anyone in this office. I have tried calling the last couple of days. It tells me everyone is too busy then drops my call or it rings endlessly then drops it. I have called the national social security office and Medicare and they all tell me I need to get in contact with my local office, but there is no way I can! It’s unacceptable. They need a call cue or be able to leave a message or something.
Tried 15 times over 2 days to try and reach a human. Major headache. All this so that I can pay taxes.
A pure stone headache trying to get through you, have to wait several hours before anyone comes on the line, truthfully they are in no hurry to answer the phones.
How can l make a appointment Social Security office in Fredericksburg? l need someone to see at office.
Sent in documents for name change and got a denial letter stating I didn’t send I the correct documents but didn’t say what was missing. Called and was on hold over 15 minutes to then be told all representatives are busy and to call back another time. Seriously terrible customer service.
Trying for 6 months now to get a new SSCard and SSCard with new number for two adopted children. Got information to send and it was returned...(not sure why) called to make an appt. Was told this was not important enough for an appt to call back later. This was the Fredericksburg/Spotsylvania Office.
I have called several times and keep getting silent air for several minutes, LIKE TEN, and then it hangs up on me! Now it just tells you to call back and hangs up on you. WHAT IS GOING ON! Get to work and help the public!
I wanted to drop off a W-4v to make a change to the withholding percentage. It does not allow me to do this simple change on-line. I called twice to make an appointment since that is required. Friday the call was dropped after 9 minutes, today it was dropped after 10 minutes 11 seconds. Called again today and it would not even allow me to be parked in 'hold'. It said everyone is busy and told me to call again. This is really poor service. Why don't you have a simple envelope drop within the office door. This is ridiculous to have to make an appointment. I have been fully immunized a month ago and ran a running race Saturday with hundreds of participants. What are you hiding from? Haven't at least a few people in the office been vaccinated so you can have a minuscule amount of service. Before I retired I worked from home as a federal employee and we would not allow poor service like this to happen.
I would like to make an appointment for name changed on my social security card. I have the court order change of name document.
I have tried sending in my original documents after my divorce to have my last name changed back to my maiden name, and twice they were sent back saying they could not take photo copies. I've tried calling several times to tell them they were not photo copies but originals but the wait time on the phone is extremely long. And since you can't go into the office and make an appointments, is darn near impossible to get any help.
I called two weeks ago to find out why they have no sent me the benefits of my SS, no calls back.
To whom it may concern, I was told to mail in a letter of proof of release of incarceration to have my benefits re-instated. The letter was mailed to your office in the middle of December and i have not received a response..
I am trying to find out who did not send my ssa check. I diaL THE FREDERICKSBURG OFFICE AND GET A HIGH PRESASURE SALES person selling a medical alert system. TELLL ME HOW TO CHECK ON MY MISSING PAYMENT