Georgetown Social Security Administration Office

3010 Williams Drive
Georgetown, TX - 78628


(877) 531-4699

Email Address

Not available

Web address

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  1. Oct 1, 2018

    I agree with the last comment. Making an appointment on-line is basic stuff nowadays. Why pay people to make the appointments manually?

  2. Sep 28, 2018

    We just spoke to Wazan at the Georgetown, Tx. He was AMAZING! We (mom and I) called due to my father passing. Wazan was clear, concise and completely helpful. What a great experience. Regards, Christiane Standlee

  3. Sep 24, 2018

    Provide a way to make an appointment rather than waiting an hour on line.

  4. Aug 24, 2018

    There is a supervisor at the heorgetown, tx social security office that deserves recognition. He is absolutely the most helpful and caring person I have ever encountered. He really seems to care about your situation. I sure hope ssa realizes this and gives this young man the cresit he deserves. He is extremely knowledgeable about his job and treats you like you matter. Thank you Peter. We need more people like you. Please don’t let the government jade your perspective. You are appreciated.

  5. Aug 21, 2018

    Great service. The call-in people were very knowledgeable and helpful during the two times I called in the last month. They answered every question I had, and I'm happy I was able to take care of this without the need to schedule an appointment. Thank you.

  6. Jul 13, 2018

    I took my minor child to replace his social security card. They opened the offices 10 minutes early. Were helpful with anything people needed. The facility was clean and organized. What I would like to rave about was the customer service representative we worked with. I do not know her name, but she greeted us and was very nice. My son, who is 16yo, and I both appreciated that she addressed him in meeting his needs instead of deferring to me. He greatly appreciated the amount of respect shown as he is learning how to navigate the adult world. Thank you! The entire visit took us 30 minutes.

  7. Jul 3, 2018

    Called to make an appointment so that I won't have to wait for hours to be seen only to be told that the appointment calendar is closed for the MONTH. Wow, this is only the 3rd of the month. And, why can't you sign up for an appointment on-line. Why do we have to wait several minutes to speak to someone. It would be much more efficient for everyone. Thanks

  8. Jul 2, 2018

    Why would SSA decrease a single father's SSI amount when his rent amount is higher than his regular SSI check not to mention his electric, phone or any other bills he may have and raising a young daughter? That is completely wrong. Hi can not work because of his disabilities. How is he suppose to raise his daughter on the little amount he does get and getting very little of any other assistance. Affordable or low income housing is so full and hard to wait for. One more thing no wonder why there are so many who suffer from depression who relies on the government programs. This makes me so angry and seems too hard of a problem for anyone but perhaps the president to fix. Make him and his cabinet give up some of their pay to help people who suffer like this. Please please please help my friend.

  9. Jun 26, 2018

    Calling your office is problematic when the automated system will not allow the ability to proceed beyond initial prompts. The system states operating hours which I am clearly within, and the appearance the automated function has NOT been disabled at the start of another duty day. This issue now requires my making a 20 mile drive to speak to someone instead of using the phone, very unprofessional for a governmental office dealing with such important facets of peoples lives.

  10. May 9, 2018

    Could not possibly be any WORSE, No customer service whatsoever. Called several times to try and set an appoitment per theu won web sites instructions and they refuse to take a call for that or answer the phone FAIL

  11. May 8, 2018

    In my several dealings with the folks in this office, whether on the phone or in person, All of them have been very polite, courteous, and helpful. They may be government employees, that we seldom thank or appreciate, but they are trying hard to do a very difficult job.

  12. May 7, 2018

    Called this office at 9 AM. Spoke to a helpful person. Got appointment within 2 minutes.

  13. Jun 2, 2015

    I, too have experienced difficulties calling the office. I live in Pflugerville and work in the school district- hours that overlap the hours the office is opened. I have called at least 20 times trying to figure out where my replacement social security card is, how much longer I will have to wait (I applied and paid for it over a month ago) Every time I end up being hung up on after a recording tells me that there is no one available to take my call. I realize there is a limited number of personnel, but would it be possible to have a messaging service or email system of some kind to reach out? It is difficult for working people to take time off work to drive out there...

  14. Mar 9, 2015

    Terrible. Waited on hold for > 15 minutes then recording said hang up and call back. Office hours are limited and difficult to get to for those of work.

  15. Feb 4, 2014

    It is impossible to call this office. The line is always busy and you cannot wait for the next agent or leave a call back number. Service is VERY POOR. Getting help is impossible!!!

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The Georgetown social security administration office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Directions: Northbound traffic take exit 261a (Andice/Lake Georgetown, sun city) southbound traffic take exit 262 (andice/lake georgetown, sun city) go east to Austin ave and take a left. Go to Parkview and take a right. (directions from i35).

Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at (877) 531-4699 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 10 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Frequently Asked Questions

How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.

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