Jersey City Social Security Office
325 West Side Avenue
Jersey City, NJ - 07305
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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
Hours: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Directions: BY CAR - ROUTE 440 NORTH OR SOUTH TO CULVER AVE. TAKE CULVER AVE, FOLLOW TOWARDS WEST SIDE AVE AND THE OFFICE IS LOCATED ON YOUR LEFT. BY LIGHT RAIL TRAIN - TAKE THE NJ LIGHT RAIL TRAIN RIDING WEST SIDE AVE TOWARDS CLAREMONT AVE STOP. THE OFFICE IS LOCATED TWO BLOCKS SOUTH ALONG WEST SIDE AVE. PARKING IS AVAILABLE AT LIGHT RAIL STATION. BY BUS - BAYONNE/JERSEY CITY LINE #10 OR MONTGOMERY & WESTSIDE LINE. ACROSS FROM MISS AMERICA DINER.
Social Security Hearing Office
This office is also for Social Security Disability and Social Security Income (SSI) hearings.
The Social Security Administration's (SSA) administrative appeals operation is one of the largest administrative judicial systems in the world. SSA issues more than half a million hearing and appeal dispositions each year. Under the Office of Hearings Operations (OHO), administrative law judges (ALJ) conduct hearings and issue decisions. Within the Office of Analytics, Review, and Oversight (OARO), the Appeals Council considers appeals from hearing decisions and acts as the final level of administrative review for the agency.
The Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Your local field office representative is available to take your call Monday through Friday from 8AM-4:30PM.
SSI, SSDI Appeals:
Requests for reconsideration, hearings, and Appeals Council reviews should, in general, be requested through our network of local Social Security field offices.
Services the following Social Security Field Offices:
NEW JERSEY: Clifton, Hackensack, Hoboken, Jersey City, Paterson and NEW YORK: Hylan Boulevard, Staten Island
Top Online Services on SSA.govYou can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (877) 405-2884 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct ExpressÂ® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
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User Questions & Answers
Frequently Asked Questions
My review? 0.
ESTOY DIARIAMENTE LLAMANDO PORQUE NECESITO UNA CITA , EN LA OFICINA DE JERSEY CITY. NO CONECTA LA LLAMADA ME DEJAN EN ESPERA.
I need to order another social security card come in personally to pick it up can u please instruct me how things are done
My cousin has been trying to get an appointment in your Jersey City office. What is the best way to get appointment.
I had called them for an appointment for a a new SSN, after which they told me they'd give me a call back within 4-5 weeks. I never got one and when I called them again after 5 weeks, they told me that they don't have my name on the list and took my information again. After this, they asked me to wait for 6-8 weeks. I've been trying to get in touch with them ever since then but now they don't even pick up calls. I understand that you're not opening your offices due to the pandemic scare but at least pick up the calls and give us the appointments! How am I ever supposed to get my SSN in this way? Absolutely ridiculous!
Me llego un carta diciendo q tengo q llamarles pero ustedes no me contestan y necesito saber el por de la carta ?
Hello Team, I have mailed a SSN name change request along with my original passport, I797 and old SSN. Its been 7 working days but no answer. I tried calling to Westside NJ SSN office but waiting time on call is 30 minutes and after that the call gets disconnected . I am not sure how should we contact office , the in person service is not open now.
Trying to enroll online and having a problem. I speak Polish and was told someone would contact me. As of now noone contacted me.
I want to get an appointment to request my Social Security since I have not received it yet, I have already been 8 months since I came to Usa, and I have not heard anything about my Social Security.
I was granted my SSI over 3yrs ago I'm still waiting for my back money. My money is sitting in the processing center waiting for a release but no one will release it.
Necesito una cita o que puedan hacer favor de devolverme mis documentos pues los envie a sus oficinas y no he tenido noticias y necesito mi pasaporte para poder viajar.
No one answers. Very Sad
I just want to ask if its fine to drop off my application form for my changing birth date of my child so it easy to process and safe than i will mail it.
I have taken the appointment little over 3 months ago. They have told me to wait for 4 to 6 weeks it is already past that time duration. Whenever I called them and asked about it, they just don't answer it properly. It has been over a month now they are giving me a same reason, you have to wait for another 2 weeks. The service here is absolutely disgusting. I need that SSN for my job. They keep asking me about it and I have no answer for them.
I want to apply for new Social Security Number for my son as we just received his work authorization(EAD) and he just turn 16. I am trying to reach out to your office. There is no one either pick-up the phone or after picking up the phone don't talk or reply. If they pick-up they just hang up.
It has been absolutely ridiculous getting through to this office and then getting any kind of assistance. My new last name was spelled incorrectly on my ss card and I’ve been trying for two months now to get an appointment to get it fixed but have yet to be contacted. I left voicemails on all the managers answering machines and not one person has called me back. I’m absolutely disgusted with the service here.
I have submitted my documents for 4 weeks and still have not received my SSN card yet. I tried to call them to check my case status but the representative NEVER heard my request and just said it would take 2 months to receive the appointment call and hung up my phone?
I’ve been calling for a whole week, no one ever answers, they have had my documents for 3 weeks and my application for a replacement card is still pending, they could have at least given the option of leaving a voicemail for a call back this is ridiculous.
I am waiting for the back call to make an appointment for ssn application. An agent told me they would call me in 14 work days. But I've been waiting for 4 weeks. I really need my ssn to start my job and i am running out of money to live.
Ms. Bufi is very professional and courteous. I'd like to give her five stars!
Hello, I always call and I never get answer from my case workers, why is that? and now I keep getting different information.
I would like to know when there will be a back-call for appointing my in-person meeting of the SSN application. I was requesting the application of social security number at the end of November 2020. I was told to have been put on a waiting list for a back call from the NJ SSA supervisor. But it has been passing almost four months. I understand that the current pandemic situation will drag the whole process slow down but I may need to finish the application as soon as possible because of my job. Hope to hear from you soon.
Hola mi nombre es Andrés de la Rosa ,necesitó saber información sobre mis documentos, envié por correo mis ID junto a la aplicación para el seguro social ya que tuve que enviarlo por correo porque las oficinas están cerrada ,se me informó que enviará mi green card Junto con la aplicación me dijeron que enviara mi ID ahora no tengo noticias y necesito mis documentos.
I've been waiting to get an appointment for SSN for at least 2 months and now, I cannot even talk to an agent. I am facing problems in my workspace because I don't have my SSN yet. I really need to talk to someone!
Hello, How do I find out if taxes are being deducted from my SS check? It is a direct deposit, so I can’t see if anything is taken out. Thank you.
I am be calling to change my status and address and I can't get help.
I am an F-1 student and I have been trying to get a new SSN card for the past 4 months. I live in New Jersey. I have called up the Jersey City office 1000 times, no valid response. Rude behavior and they cut calls. They ask me to. 'wait'. I haven't received my internship salary because of this and I need to pay my tuition for the fall semester. If possible, please help me.
Hi sir I called many times to take appointment i cant get it i have to apply for my ssn me and my wife i has receive my green card and iam in training work now still waiting to get my ssn to get my shift please schedule for me an appointment thank you so much
Need an social security card
I need a new social security card
I need to apply for social security card for immigrant visa CR1 how can i do i call the office Manny times its close if you can send to me the application thanks.
The agent was very informative and very helpful. Thank you.
I would like to no if the office is open.