Jersey City Social Security Office

325 West Side Avenue
Jersey City, NJ - 07305


(877) 405-2884


(833) 950-2982


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  1. Apr 11, 2022

    My review? 0.

  2. Mar 15, 2022


  3. Jan 4, 2022

    I need to order another social security card come in personally to pick it up can u please instruct me how things are done

  4. Oct 13, 2021

    My cousin has been trying to get an appointment in your Jersey City office. What is the best way to get appointment.

  5. Oct 2, 2021

    I had called them for an appointment for a a new SSN, after which they told me they'd give me a call back within 4-5 weeks. I never got one and when I called them again after 5 weeks, they told me that they don't have my name on the list and took my information again. After this, they asked me to wait for 6-8 weeks. I've been trying to get in touch with them ever since then but now they don't even pick up calls. I understand that you're not opening your offices due to the pandemic scare but at least pick up the calls and give us the appointments! How am I ever supposed to get my SSN in this way? Absolutely ridiculous!

  6. Sep 17, 2021

    Me llego un carta diciendo q tengo q llamarles pero ustedes no me contestan y necesito saber el por de la carta ?

  7. Aug 19, 2021

    Hello Team, I have mailed a SSN name change request along with my original passport, I797 and old SSN. Its been 7 working days but no answer. I tried calling to Westside NJ SSN office but waiting time on call is 30 minutes and after that the call gets disconnected . I am not sure how should we contact office , the in person service is not open now.

  8. Aug 17, 2021

    Trying to enroll online and having a problem. I speak Polish and was told someone would contact me. As of now noone contacted me.

  9. Aug 3, 2021

    I want to get an appointment to request my Social Security since I have not received it yet, I have already been 8 months since I came to Usa, and I have not heard anything about my Social Security.

  10. Aug 3, 2021

    I was granted my SSI over 3yrs ago I'm still waiting for my back money. My money is sitting in the processing center waiting for a release but no one will release it.

  11. Jul 26, 2021

    Necesito una cita o que puedan hacer favor de devolverme mis documentos pues los envie a sus oficinas y no he tenido noticias y necesito mi pasaporte para poder viajar.

  12. Jul 13, 2021

    No one answers. Very Sad

  13. Jun 16, 2021

    I just want to ask if its fine to drop off my application form for my changing birth date of my child so it easy to process and safe than i will mail it.

  14. Jun 10, 2021

    I have taken the appointment little over 3 months ago. They have told me to wait for 4 to 6 weeks it is already past that time duration. Whenever I called them and asked about it, they just don't answer it properly. It has been over a month now they are giving me a same reason, you have to wait for another 2 weeks. The service here is absolutely disgusting. I need that SSN for my job. They keep asking me about it and I have no answer for them.

  15. Jun 2, 2021

    I want to apply for new Social Security Number for my son as we just received his work authorization(EAD) and he just turn 16. I am trying to reach out to your office. There is no one either pick-up the phone or after picking up the phone don't talk or reply. If they pick-up they just hang up.

  16. Jun 2, 2021

    It has been absolutely ridiculous getting through to this office and then getting any kind of assistance. My new last name was spelled incorrectly on my ss card and I’ve been trying for two months now to get an appointment to get it fixed but have yet to be contacted. I left voicemails on all the managers answering machines and not one person has called me back. I’m absolutely disgusted with the service here.

  17. May 11, 2021

    I have submitted my documents for 4 weeks and still have not received my SSN card yet. I tried to call them to check my case status but the representative NEVER heard my request and just said it would take 2 months to receive the appointment call and hung up my phone?

  18. Apr 12, 2021

    I’ve been calling for a whole week, no one ever answers, they have had my documents for 3 weeks and my application for a replacement card is still pending, they could have at least given the option of leaving a voicemail for a call back this is ridiculous.

  19. Mar 30, 2021

    I am waiting for the back call to make an appointment for ssn application. An agent told me they would call me in 14 work days. But I've been waiting for 4 weeks. I really need my ssn to start my job and i am running out of money to live.

  20. Mar 22, 2021

    Ms. Bufi is very professional and courteous. I'd like to give her five stars!

  21. Feb 18, 2021

    Hello, I always call and I never get answer from my case workers, why is that? and now I keep getting different information.

  22. Feb 17, 2021

    I would like to know when there will be a back-call for appointing my in-person meeting of the SSN application. I was requesting the application of social security number at the end of November 2020. I was told to have been put on a waiting list for a back call from the NJ SSA supervisor. But it has been passing almost four months. I understand that the current pandemic situation will drag the whole process slow down but I may need to finish the application as soon as possible because of my job. Hope to hear from you soon.

  23. Jan 8, 2021

    Hola mi nombre es Andrés de la Rosa ,necesitó saber información sobre mis documentos, envié por correo mis ID junto a la aplicación para el seguro social ya que tuve que enviarlo por correo porque las oficinas están cerrada ,se me informó que enviará mi green card Junto con la aplicación me dijeron que enviara mi ID ahora no tengo noticias y necesito mis documentos.

  24. Dec 7, 2020

    I've been waiting to get an appointment for SSN for at least 2 months and now, I cannot even talk to an agent. I am facing problems in my workspace because I don't have my SSN yet. I really need to talk to someone!

  25. Nov 30, 2020

    Hello, How do I find out if taxes are being deducted from my SS check? It is a direct deposit, so I can’t see if anything is taken out. Thank you.

  26. Nov 13, 2020

    I am be calling to change my status and address and I can't get help.

  27. Oct 2, 2020

    I am an F-1 student and I have been trying to get a new SSN card for the past 4 months. I live in New Jersey. I have called up the Jersey City office 1000 times, no valid response. Rude behavior and they cut calls. They ask me to. 'wait'. I haven't received my internship salary because of this and I need to pay my tuition for the fall semester. If possible, please help me.

  28. Sep 12, 2020

    Hi sir I called many times to take appointment i cant get it i have to apply for my ssn me and my wife i has receive my green card and iam in training work now still waiting to get my ssn to get my shift please schedule for me an appointment thank you so much

  29. Aug 31, 2020

    Need an social security card

  30. Aug 26, 2020

    I need a new social security card

  31. Aug 17, 2020

    I need to apply for social security card for immigrant visa CR1 how can i do i call the office Manny times its close if you can send to me the application thanks.

  32. Aug 10, 2020

    The agent was very informative and very helpful. Thank you.

  33. May 6, 2020

    I would like to no if the office is open.

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at or call them to schedule appointments in advance rather than walking in without an appointment.

Hours: Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Social Security Hearing Office

This office is also for Social Security Disability and Social Security Income (SSI) hearings.
The Social Security Administration's (SSA) administrative appeals operation is one of the largest administrative judicial systems in the world. SSA issues more than half a million hearing and appeal dispositions each year. Under the Office of Hearings Operations (OHO), administrative law judges (ALJ) conduct hearings and issue decisions. Within the Office of Analytics, Review, and Oversight (OARO), the Appeals Council considers appeals from hearing decisions and acts as the final level of administrative review for the agency.

The Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Your local field office representative is available to take your call Monday through Friday from 8AM-4:30PM.

SSI, SSDI Appeals:
Requests for reconsideration, hearings, and Appeals Council reviews should, in general, be requested through our network of local Social Security field offices.

Services the following Social Security Field Offices:
NEW JERSEY: Clifton, Hackensack, Hoboken, Jersey City, Paterson and NEW YORK: Hylan Boulevard, Staten Island

Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at (877) 405-2884 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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