5210 Perry Robinson
Lansing, MI - 48911
Your representative, Kevin, just made our entire holiday. He not only efficiently and effectively helped us to make the change we needed to make, but he exhibited such professionalism, kindness and patience with us throughout that it set a whole new standard for customer service. We can't say enough good things about Kevin, and about how he represented the Lansing Social Security Office. Our thanks to Kevin for making our lives a little easier, and for making our exchange such a pleasant one - much appreciated, Kevin - have a great holiday! (p.s. I neglected to wait long enough to complete the customer service survey at the end of the call ... I hope this on-line review will suffice!)
I have talked to various people about my disability claim status and then received a letter which stated I was working durong months that I was not. I called Social Security twice this morning and was told noone was available - call back later. Poor service from an agency funded by tax dollars. This affects my ability to live. Not sometjing to be taken lightly.
I just spent half an hour on hold waiting to talk to someone about making an appointment for applying for benefits. I have already filled out paperwork online for this and my confirmation number is 91483314. I waited on the phone, and just as I thought I was being connected, the call just ended, as if maybe the person hit the wrong button and disconnected me. Should I just come up to the office to ask for an appointment? I really need to get this started!
****IMPORTANT: Due to COVID-19 pandemic, you can not walk in to the social security office without an appointment.
Appointments are limited and for dire issues only.
The Lansing Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older. SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 800-772-1213 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Can I do an application online for social security?
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib.
One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are:
Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency);
Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info];
Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
I see a problem with a listing, who do I contact?
If you see a listing problem please just contact us through the comment link here: Comment Form
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents.
Generally, you will get your card within 10 business days from the date on your receipt.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.