****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Directions: Go from i-95, exit on hwy 192 to evans road. Take a left on evans, go to the light at nasa, turn right and the office is on the south side of nasa.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-716-7667 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Cocoa FL Social Security Administration Office
We too have been victimized by the 'NO ANSWER' Melbourne office. We got hung up on after waiting 18 minutes on hold! They tell you to call to make an appointment-but they NEVER answer the phone so that you can, Just terrible!
After waiting on hold for 20 minutes for the Melbourne office to make an appointment for a duplicate Social Security card, whomever answered hung up on me right after I said what I needed. When I call 1-800-772-1213 a recording says the call cannot be completed at this time, call again during normal business hours. Very unsatisfactory. Lousy service.
The Melbourne office NEVER answers ... I called in 8 times today *8/4/2022) alone to have a note put on my deceased parents' file to recoup the funds they sent to her bank so that the bank can unlock the estate account as they have not done that yet ...and have been given the biggest run around on the planet and told only Melbourne can do this because of the address they have on file ...yet every time I call I have yet to reach a Melbourne representative and bounced to another FL office who say that only Melbourne can do it! SHAMEFUL at best... and I am young...what happens to the older folks who experience this frustration and how many have had a heart attack over this...I'll bet it's many!
Seems Social Security is late getting funds out to recipients. Is anyone else still waiting for benefits?
SS sure make things difficult on the people and employees!
It is absolutely ridiculous that you can never get through to any social security office. Every time I call I get put on hold and then I get disconnected. I call my local office, I can't get a return call. I can't even talk to anyone, I'm put on hold. I am blaming it as a whole up in Pennsylvania that they don't have a better way of handling these calls.
Your phone number isn't working and the office is closed ... just how do you expect to serve the public?
I’ve called 40 times at least to reach Melbourne Fl SS office. Sometimes waiting on hold up to an hour only to then be hung up on. I have prompted through all I can do online. I need to make an appointment and/ or speak to someone in the Melbourne office.
My case worker doesn't update anything and penalizes me for it and sets ridiculous deadlines and doesn't contact me back in time. What am I supposed to do from my end, I am the payee so I can't even use the online account to correct her errors.
I need to sign up for Social Security , I'd like an appointment If I can get one , there is no way I can figure out how to sign up myself .
I CANT GET A HOLD OF ANYONE. I WAS ON HOLD FOR 20 MINS THEN IT RANG FOR ANOTHER 5 MINS BEFORE I HUNG UP.
I have been trying to reach this office for three days to no avail . I really need an appointment. I was able to speak to the National Social Security Office and they gave me your number but every time I call the machine puts me on hold for a long time then cuts off.
I’m trying to make an appointment to get a replacement SSC. I need to renew my DL and need it for that process.
Ben is THE BEST representative at this office. He is always willing to help and gives the correct answers!
Melbourne, NASA Blvd. Office, Mitch. Very helpful and efficient.
Is the Melbourne Florida office open yet
I would like an appointment to review SSA-44 Is the office closed?
I changed my name, sent all info, waited a month and a half to FINALLY get a new SS card... it came and I was so happy I can finally get a new license and change bank, etc... just to find out IT'S THE WRONG NAME! now I don't know what to do, the NUMBER on the card is right, but the name is WRONG.
I need an appointment as the monthly widows benefit I have been assigned seems inaccurate. I am contesting the amount calculated.
Dear Sir/Madam. Recently I have changed the bank. So I went to website to change the route and account numbers. When everything have been done, the website have notified me that the changes been made beginning July-2021. If it will be send somewhere else, will I be able to get it back? its very important to my family.
Why haven't I received my stimulus payment I received the first and second payment
I spoke to Ms Pena and was highly impressed with her efficient and very professional assistance.
I called today, just to ask if they had a Dropbox. A lady answered after about 3 minutes and she asked if I would mind being on hold for a minute, 17 minutes later I was hung up on. She left me on hold until the office closed and just disconnected my call.
I'm am trying to get survivor benefits for my son. His dad passed away. His sister in daytona Beach gets them but they say i dont qualify because of him. Is there any way you can help me out with this. I know there is a limit time for you to apply and im trying to meet the dead line
I have questions and would like to make an appointment, please. Thank you.
i got my monthly benefit reduced 400 because i had a room mate i no longer have a room mate and would like to have my monthly amount increased as there is no other income i only get 324 monthly now and it is near impossible to live off so little i have called twice and they just say i am scheduled for a review but it is taking a very long time.
Query to SSA regarding my husband receiving my spousal benefit. Ben said he will have information and call me back at 10:30 hours on 2 June 2020. Very polite and took my information in a business manner.,
Ben, the representative who helped me from the Melbourne, FL office, was very helpful in answering my questions and knowing exactly what information I needed. Plus, my call was answered within a few seconds, which surprised me greatly. Ann Adams
I visited the Melbourne office this morning and overall found it to be professional and efficient. My problem was referred to Miss Lewis, and I was very pleased with her understanding of my problem, her proficiency and above all, her friendly and pleasant attitude. Some time ago I had read some comments re the Melbourne office that were less than complementary but my visit this morning dispelled that idea. Thanks again Miss Lewis for your help.
I have had the pleasure of dealing with the Melbourne Office since May. I applied for SSI because I am legally blind and they processed all of my information with ease. My application was approved November 7th but is now stuck in the black hole called Social Security Quality Review. This black hole sucks up 1 out of every 100 people no matter if you are approved or denied. After calling both the regional and Melbourne offices no body seems to be able to give me any more information about how long my file will be floating in this empty realm of darkness. I am legally blind, one step from getting evicted and every single one of my bills are past due 3 times over because I can't work and public assistance is not real assistance. I know this state of limbo is not the Melbourne office's fault but I would surely love some real information about how long this will take and I would actually like to get the contact phone number for the office who has my file at this time but I was told they couldn't give that out even though the SS website says all i have to do is ask. I mean come on it's really simple, read one paper that states I am legally blind and pass me back to the local office so they can process my non-medical and my family isn't out on the streets for Christmas. Chris
Just spent 1/2 hour on the phone speaking with Ms. Quintero concerning my late application for SS benefits. I had a complicated past with a legal name change and other issues. This lady was very courteous and cordial but above all she was very helpful in getting me enrolled. I had checked with others and was told that it would be a difficult process since I had these problems. If our government had more officials with her ability and understanding, we would all be much better off when dealing with the various agencies. She immediately puts you at ease and efficiently walks you through the process and makes the experience very positive. I was, needless to say, very impressed with her. She needs to be running the place. Thank you