Mesa Social Security Office

702 W Jerome Avenue
Mesa, AZ - 85210


(866) 964-1716


(833) 950-3687


Web address



Leave a Review

Your review is for this website only. Call the Social Security Dept directly to ask a question.


  1. Aug 30, 2021

    Mesa Social Security doesn’t answer anymore either.

  2. Jul 1, 2021

    I commend door security person L. Williams for her professional and courteous handling of customers who did not want to wait their turn in line at the Mesa Arizona SSA office. Ms. Williams kept two upset men from disrupting others and causing a scene. There were about 20 people waiting in the very high heat. She had to prioritize those with appointments, mediate who had 'drop-offs' and moderate the confusion from people looking for a drop-off box vs. a drop-off window. Ms. Williams did an excellent job under not only the crowd pressure and the heat pressure, but also under the stressful pressure from a couple of men who thought their needs came before all others waiting in line. And Ms. Williams handled this upsetting situation with calm and grace, avoiding what could have escalated quickly . L. Williams is very good at her demanding job.

  3. Jun 1, 2021

    How would I make an appointment?

  4. May 29, 2021

    I return to my home at Mesa after 8 months at Houston, TX. After 2 day of arrival called the office to update my Information like change address. They call me to send them the request documents to update. I sent by fax and by mail all required documents. No response for more than 40 days. At last one office worker told me that my case and other sent documents stick with some one in the office. I would like to transfer my case to Phoenix office.

  5. Mar 22, 2021

    I need to drop off an application to get onto Medicare, can I do that at your office?

  6. Mar 22, 2021

    I have tried to call 4 times to make an appointment to get a social security number for my son and also my husband and the first time the connection was so bad the person couldn't hear me and I had to hang up (this is the first time this has happened) and the 3 times after that it tells me that the service request to talk to someone is unavailable. Can you please tell me how in the world am I supposed to make an appointment if your phone system doesn't work and I cannot reach someone to make an appointment as required?

  7. Mar 12, 2021

    Hi, good Day! Subject: Request for Social Security Number Recently, I received the letter of work permit and my card will be mail as per information in the letter. Do I have to make an appointment for coming to your office? what documents are required?

  8. Mar 4, 2021

    Don’t call the 800 number and wait on hold for over and hour. Mesa’s direct line is: (866) 964-1716.

  9. Mar 2, 2021

    I recently married and would like to change my name. What do I need to bring in and do I need to make an appointment.

  10. Feb 19, 2021

    Need an appointment for social security card. Tried online and it didn’t work

  11. Feb 16, 2021

    I want to make an appointment to adjust payment in case of death of spouse

  12. Feb 8, 2021

    I need to change my name because Iam American citizens I need to make a appointment?

  13. Jan 4, 2021

    I have been calling/holding for 3 1/2 hours. No answer at 800-772-1213. Want to make an appointment. Please assist.

  14. Dec 16, 2020

    I wanted to say I appreciate the wonderful service I received from Jason at the Mesa office. I had a problem I needed answers to and a problem I needed solved. He was extremely helpful and I wanted his supervisor to know. Hope they read this. Thank you Jason!

  15. Dec 15, 2020

    No Help. Cannot go in to an office. period,. cannot tell my my online services are suspended? IF I cannot find out online, then what can I do. I have just always left it to SS, trusting them. I draw so little I do not pay file income tax. NOW next year I get at $13.00 a month raise? I live alone and cannot even afford a car to drive. Ask a question? Oh we cannot tell you that over the phone. Right? and cannot go into an office? UNREAL

  16. Dec 1, 2020

    I didn't get my check!

  17. Nov 30, 2020

    On 11/30/20 I called the 800 -772 -1213 to get an appointment with a representative at the Mesa AZ office when the robot phone said the wait time was 2 hours. So I put the phone on speaker and kept working for 2 hours and 14 minutes until I had to leave. With the warning on this web page not to go to the office without an appointment, I don't know how to solve our problem.

  18. Nov 25, 2020

    My husband and nd I just got married. I will be relocating to Mesa in December. I will need to change my name at your office prior to applying for my AZ drivers License. Will I need to schedule an appointment or are walk-ins allowed at your location?

  19. Aug 16, 2020


  20. Jun 10, 2020

    Could I come and get a replacement for my social security card through your office? Thank you Maher

  21. Jan 8, 2020

    Hi nice meet to u this is Vanessa l am deaf yes have my SSI too ssa since where at address too zip too phone

  22. Dec 13, 2019

    Trying to replace my card and can't find information on where to go! I live in Payson Arizona 85541

  23. Nov 24, 2019

    Can you change your address for Medicare and Social Security at this facility?

  24. Oct 1, 2019

    I literally just got off the phone with someone from SS at the phone #1-800-772-1213 and I asked if I needed an appointment to go into the Mesa office to ask some questions about drawing benefits. She said 'no, just go there.' But I see in your 'TOP TIPS FOR VISITING THIS OFFICE' it says make an appointment. Ugh! I haven't even begun the process and feel a little concerned.

  25. Aug 12, 2019

    How do I contact mesa social security if I don't know anyone there or ext..

  26. Feb 28, 2019

    I don't need Plan B because I already have insurance thru my wife's employer.

  27. May 10, 2018

    I went to the Mesa office to figure out how to get a last name change because I was just recently married. The door greeter/security guard was extremely rude! She asked what we were there for and I told her a last name change and she said here are the locations you can do that but the birth certificate has to be changed at vital records. First I am not changing a birth certificate so if she was listening to the customers instead of having an attitude she would realize what I was asking. I told her being a door greeter you should change your attitude because when I told her it was a name change she looked at me like I was an idiot and said I gave you the locations on where you need to go then went on to tell me I needed to change my attitude. Really? I asked you a question and you treat them like idiots. Is this customer service now a days?

Did you see a problem with this listing?

****IMPORTANT: Due to COVID-19 pandemic, you can not walk in to the social security office without an appointment.
Appointments are limited and for dire issues only.

The Mesa Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits.

Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at (866) 964-1716 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

  1. Posted by User onWednesday, December 30, 2020

    Trying to reach anyone on the phone is ridiculous. You can only reach personnel if you have a name or extension. If you don’t have that then the phone says “sorry” and hangs up. Absolutely terrible.

  2. Posted by User onTuesday, December 1, 2020

    Good office

  1. Posted by User onWednesday, December 30, 2020

    Rupert was very nice and helpful.

  2. Posted by User onWednesday, December 16, 2020

    Yes, I spoke with Jason on the phone and he was extremely helpful. He got everything done I needed in a convoluted situation which was actually my own doing. He was so patient and took care of everything I needed done. I was very happy he was on the other end of the phone. I hope his supervisor knows what a great employee he is. Thanks Jason!

  1. Posted by User onTuesday, December 1, 2020


Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

Closest Area Social Security Offices