Reno NV Social Security Office

Reno, NV
Contact Information

1170 Harvard Way
Reno, NV - 89502

888-808-5481 Click to call There are 20 comments. Scroll down to read comments. Social Security Website:

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Anonymous - Sep 10, 2020

I need to update my address and request my income verification.

Anonymous - Jul 14, 2020


Anonymous - Jun 24, 2020

Mi pregunta es me acabo de casar y necesito cambiar mi apellido de casada que. Puedo hacer para que me atiendan ocupan Citas gracias

Anonymous - Jan 29, 2020

I want to ask about social security how much time it will take to send social security card

Anonymous - Jan 6, 2020

Hi, Some one called me 10 min ago and said that it is your office. The robot voids said that I have some problems with my SS#. The telephone # of caller was +18007069647. Was it call from your office? Thanks. N

Anonymous - Dec 26, 2019

You what would be awesome but not entirely revolutionary? There are some very computer savvy people out there that could help you guys develop a page that would allow us consumers to pick a day and month that we would like to make an appointment! How cool would that be? That way you wouldn't have to hire a person to tak to us! Kinda like right now, but only we have some satisfaction of knowing we might be able to get in to your office within the next year or so. Call me crazy but stranger things have happened. Happy New Year!

Anonymous - Dec 19, 2019

Social Security office in Reno is terrible. Should be able to make an appt even if a week or two out. Not a chance. Have to get there an hour early at least and hope to not wait for 3 hrs. Come on USA government - we need service!!

Anonymous - Nov 25, 2019

Hi! My name is Samuel from Chile. Last winter I worked at Lake Tahoe as a ski instructor and for that I requested a social security number in your office. Now back in Chile I want to do the tax refund but I can't find my SSN, is there any data kept about me at your computers that might help me out? Please, I really need your help Thanks!

Anonymous - Oct 1, 2019

I called 1 800 808 5481. The phone service said the number is not valid in my area. I called 1800 772 1213 and threat time is 1 hour and 20 minutes. I am hard of hearing and sometimes cannot hear my phone ring. And second time I called this number the computer generated voice did not offer call back, all I want to find out is why Medicare us refusing to pay my in office surgery for biopsy which turned out to be cancerous. The doctors office recommended that I call Medicare. I cannot get through. I need help. June Black I would say that govt. Has made things difficult for senior citizens trying to get help. Is there some office in Reno that would help me? I have had a stroke and have difficulty navigating the phone calls with governmental agencies. I would give this review of Govt office a very poor review.

Anonymous - Sep 9, 2019

I am trying to make an appointment to come in tomorrow morning.

Anonymous - Aug 10, 2019

I'm working for the State of Nevada. I'm 71 years old. September 9, 2019 ---------I will be 72 years old. I'm going to RETIRE, September 6, 2019. How do I get medical coverage? I have Plan B (Hospital).

Anonymous - Jul 14, 2019

Hi: Here is a suggestion. There needs to be two (2) lines at the SS office. One line for people over 50 who have paid into social security their entire lives. And the other line for people under 50 who have not been contributing to social security as long.

Anonymous - Jun 19, 2019

I need to get Medicare B. Is this the right place?

Anonymous - Apr 3, 2019

I have now made 13 calls and left messages so that I can have a review for my SSI I think I did get one call back but the message was so muffled I couldn't tell I am unable to come into the office I have done what my letter says I am afraid to leave for any dr appts, or even get in the shower for fear I will miss her call I don't understand why she can call back I have been trying since 3/14 I even had my lawyer call What am I to do

Anonymous - Dec 29, 2018

I've been trying to access my account for the last month. The website won't accept my login info. Then when it does it won't accept the answers to my security questions. Then I get locked out for 24 hours. I can't set up a new account because I already have one. But I can't get into my account to see why I haven't received my money yet and can't pay my rent. I'm really starting to get pissed off. Now, I can't even call for help until Wednesday when my rent is due on Tuesday. I called and talked to a rep 8 days ago who said I could expect my money in 3-5 business days. Still nothing. Can't even get into my account to see why. FIX THE SYSTEM!!!

Anonymous - Dec 27, 2018

Why can't we make a reservation for an appointment online? It would save us and you time! Waiting 1 hour 30 minutes is ridiculous.

Anonymous - Dec 17, 2018

This phone number is worthless. I have called for days and it says everyone is busy and hangs up. This is not the kind of service you expect from a public agency. Who thought this up? There should be a hold and info on you place in line. Theres a 2 month wait for an appt, you cant call or get thru and walk ins can expect to wait for hours. This is one great way to run a business.. is this just the way Reno is run. Who is the manager there? They need to be fired.

Anonymous - Nov 15, 2018

My son was diagnosed with leukemia in July he Is 6 years old I had to quit my job because he has chemo all the time I'm trying to get disability for him if you could call me back for an interview

Anonymous - Nov 5, 2018

I have been calling the Reno office (1-888-808-5481). Have called 5-6 times only to have the recording "all representatives are busy, thanks for calling; goodby." My Social Security accounts are all fouled up and I need to see a representative to resolve the problem. The problem is primarily with IRMAA; additionally my medicare premium calculation is not clear. I do not have computer skills necessary to allow me to do this on-line. Please, I need to schedule an appointment. I have not been able to make an appointment or talk to anyone when calling.

Anonymous - Sep 14, 2018

If at all possible, will you please mail some on your addressed envelopes to provide to our patients if they need them. Thank you and I surely appreciate it. Have a great weekend.

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About Reno NV Social Security Office

Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Location: From us 395 take the plumb st. exit and head west. turn right on harvard way. the office is located on the northeast corner of harvard way and vassar st. (please note that we cover two time zones. owhyee, jackpot, wendover, goshute are on mountain time. the rest is on pacific time.) there is a resident station in elko nv located at 350 w silver st (see office code i55 for elko resident station information) SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at 888-808-5481 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 10 p.m.
Holidays: 5 a.m. until 11 p.m.

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Opening Up a MySocialSecurity Account

If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Frequently Asked Questions For Reno NV Social Security Office

How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.

How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.

How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at

One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are:
Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency);
Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info];
Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.

I see a problem with a listing, who do I contact?
If you see a listing problem please just contact us through the comment link here: Comment Form

How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents.

Generally, you will get your card within 10 business days from the date on your receipt.

If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.

Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.

How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.