Pontiac Social Security Office

1280 Pontiac Rd
Pontiac, MI - 48340

Phone

866-299-3777

Fax

(833) 950-2122

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Web address

http://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

https://twitter.com/socialsecurity

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14 Comments

  1. Aug 5, 2021

    I have tried calling your Pontiac office and no one answers. The appointment phone number 1-800-772-1213 drops the call after using option 6. There isn't any available form of communication with the Social Security Administration.

  2. Jun 21, 2021

    When is office open back up?

  3. Jun 7, 2021

    This was a very ridiculous attempt. Office is closed. Sat on hold 3 times, got people on line who were clueless, and put me on hold that disconnected me. I'm so fed up with incompetence, they could not have cared less. Very flip and clueless 3 times

  4. Apr 29, 2021

    I will like to know, how can I get an appointment? Is for a letter of innegilibily

  5. Jan 30, 2021

    I was awarded Social Security disability back in September. I have contacted your office many many times. I have not seen a letter or payment. It is very frustrating.Ms Baez Told me on January 19 that she would take care of it. Still have not heard anything.

  6. Oct 15, 2020

    Hello, I have mailed an application for letter of ineligibility along with copy of my passport and I797 three weeks back to Pontiac, MI office. I have included the signed form as mentioned by SSA executive on phone. I am waiting for the letter and unable to renew my drivers license. Also, SOS office only accept recent less than 30days letter.

  7. Sep 9, 2020

    Hi, I have a question, what I need to do if I want to request a letter of ineligibility? Thanks for your answered

  8. Jul 26, 2020

    I have been waiting since April 2020 for my garnishment for child support from New Mexico to be updated in your records My child support has been satisfied and Nm has sent you at least 2 notices to stop the garnishment from my monthly Ssdi check

  9. Jul 2, 2020

    I spoke to a lady whom said she was from the Southfield office and now I see there isn't an office in Southfield. Unfortunately I deleted her number by accident and can't call her back. Also, she said I was approved to receive part of my husband's social security (he is also retired) and she would be sending me my application. I've still not received anything. Was this a scam? I really need the extra income as I have separated from my husband and my income is only in the three digits.

  10. Jun 1, 2020

    Tiritha Mitchell, I get soc sec on third every month, I like to know if I going to receive my check post on my card for month June 2020

  11. Feb 13, 2020

    Employee Ali appears to be giving my daughter the run around about pre approved benefits for my grandson .Employee Ali appears to be racist, she has my daughter jumping through hoops. Waiting in an empty office for hours. My daughter has proven that she has custody of my grandson ,yet Employee Ali keep spewing lies and deception. Is there someone above her I can file a complaint to?

  12. Nov 13, 2019

    My personal bag was stolen in it contained my social security card It may succumb to identity theft.

  13. Feb 14, 2019

    The signs on this building say the office is closed for repairs--When does it plan on opening?

  14. Nov 28, 2018

    Since there isn't a posted phone number for the Pontiac office or other offices near me, I have to wait on line and this is unacceptable. I'm tired of the recordings, hanging on for over an hour then being told to GO to the office. In the Top Tips your first tip is MAKE AN APPOINTMENT, how is this possible if the number isn't posted ? And it isn't available to do on-line either if you can navigate the computer ? Sincerely, Ruth A. Anderson



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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The Pontiac Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.


Hours:


Monday 9:00 AM - 4:00 PM


Tuesday 9:00 AM - 4:00 PM


Wednesday 9:00 AM - 12:00 PM


Thursday 9:00 AM - 4:00 PM


Friday 9:00 AM - 4:00 PM


Saturday Closed


Sunday Closed



THE OFFICE IS LOCATED ON PONTIAC ROAD BETWEEN OPDYKE AND PERRY IN NORTHEAST PONTIAC ON THE BORDER OF AUBURN HILLS AND PONTIAC. THE OFFICE IS CONVENIENTLY LOCATED AT UNIVERSITY DRIVE AND I-75 INTERCHANGE. ABUNDANT PARKING IS AVAILABLE IN FRONT OF THE BUILDING. LOOK FOR THE GALLOWAY LAKES ESTATE SIGN AND TAKE AN IMMEDIATE LEFT INTO THE PARKING LOT. ENCOURAGE ON-LINE FILING.




Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form


SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-299-3777 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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