Cambridge Social Security Office

10 Fawcett St, First Floor
Cambridge, MA - 02138




(833) 515-0461


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  1. Jun 1, 2023

    Today, Thursday, June 1, 2023, I've been trying to contact Social Security Office in Cambridge by phone, but unfortunately, it was impossible to talk to an agent. Each time I called, I had to listen to long instructions, and then, when told to press '0' for a representative, the call was disconnected. How can I talk to someone at your office?

  2. Dec 5, 2022


  3. Dec 5, 2022

    I waited on the phone with this office for over an hour...then I got hung up on!

  4. Jun 21, 2022

    I need to bring in documents. I received a letter as to what you need to finish my application. How can I make an appointment? I have tried calling after 6 - as the website suggests - but the automatic telephone system does not provide an option for making an appointment.

  5. Apr 23, 2022

    I have been trying to reach your office in Cambridge, MA since a week to book an appointment, but I haven't had any luck reaching you. I would like to apply for an SSN.

  6. Dec 6, 2021

    Do I need to go to the SS office to submit a SSA-521?

  7. Nov 8, 2021

    I have applied to social security one year ago. I have been told everything is in order and on my online account, it says you get an answer between 2 to 4 weeks. I am still waiting even though now that the pandemic assistance is over, I really need my social security check, I cannot reach anyone live. I have sent a letter, I have left messages on the voicemail of the person in charge of my folder. I don’t know what to do next?

  8. Sep 24, 2021

    IS ANYONE ACTUALLY WORKING HERE? No one picks up phone, no call backs, not taking appointments, and closed to walk-ins.

  9. Aug 24, 2021

    I sent the fax twice and called many time to your office but never received my & my son's SS card.

  10. Jun 28, 2021

    No one answered. All I heard were recordings. I need to speak with someone about an error in calculations.

  11. May 2, 2021

    I have a question, is your office open for in person meeting?

  12. Mar 29, 2021

    I sent my application for SSN (my documents and applications were forwarded by Boston office to here since my apartment is at Allston). Still get no call or response from them.

  13. Mar 9, 2021

    Is the office doing face to face appointments? I just need a denial letter.

  14. Nov 17, 2020

    I recently got married here, but i'm still a B1,B2 visa holder, and i want to get a driving license, i was told that i should get an exemption letter from the social security office so i can apply for the drivers license at the DMV, could you please assist me with that.

  15. Dec 16, 2019

    Absolute waste of time. Walk-in waited at Waltham office for enrolling in Medicare. After a 2+ hour wait was told they can not complete the needed process. Referred to Cambridge office. Neither Waltham nor Cambridge have any scheduled time available. More wasted time. Tried calling 800-772-1213 to find out when / how to schedule an appointment and was told there is nothing available by scheduling and to just keep calling to see if a schedule is available. Told to do another walk in. Transfereed to end-of-call survey, that said not survey was available. Absolutely unhelpful. Choice is to (1) make repeated call attempts (to central 800 #) and wait on hold and (2) to walk-in with the hope that someone in either office could actually complete the required forms. Hours on phone and wasted days inoffice with no solution for a legally required function.

  16. Aug 20, 2019

    I sent a letter back to the disability office in Cambridge, regarding info from the VA dept. providing proof that they will need to go along with my VA appeal status... they denied me compensation.. I sent that info that the ss. office in cambridge would need to continue with my SSI payments, and this info was sent well before the 11th like the original letter from ssi said. I called up on the phone to verify by calling the social security office 1-800 771 1213. he told me my disability payments will be stopped...I asked why..and he couldn't tell me.... now i ask why.

  17. May 10, 2018

    I have one simple question that only the Cambridge Office can answer. I called SSA Cambridge, waited for a call back and was told that was not the Cambridge Office and they agreed that the Camb. Ofc only could answer my question. I called the Camb. Ofc back and waited on line. When answered I was back at the same SSA office which was not Cambridge. They also agreed that only the Camb. Ofc could answer my question. Now, is it true that I might have to wait many weeks for an appointment just to get one question answered? Is it at all possible that someone from the Cambridge Office might see and answer this note. Thank you for your attention. Martin Minahan

  18. Jan 22, 2018

    Dear Sir/Madam, I am just wondering if I can apply for a SSN tomorrow (Jan 23, 2018), I went to the office this morning and was told I could not apply since the government's shutting down. Thanks a lot. Hongjian Fang

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at or call them to schedule appointments in advance rather than walking in without an appointment.

The Somerville Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday ClosedLocated Corner Fawcett St and Concord Ave. Street Parking Only/garage Unavailable for Public Use. Walking Distance to Alewife T Stop on Red Line and Adjacent to the Fresh Pond Rotary.

Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at 888-527-9340 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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