Springfield Social Security Office

1570 W Battlefield St, suite 100
Springfield, MO - 65807


(877) 850-7824


(833) 902-2506



Web address






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Your review is for this website only. Call the Social Security Dept directly to ask a question.


  1. Jan 10, 2022

    Been trying to replace my social security card since I was 16, gave them all the documents they needed but still didn't take it. I'm 19 now cant get a job, cant get my license.

  2. Sep 20, 2021

    I keep calling and getting hung up on. I’m just needing to make an appointment to get my newborns social security card. I don’t want to send hard copies in because I don’t know when I’ll get them back and I’ve heard they lose documents.

  3. Jun 5, 2021

    Need to make an appointment Springfield Mo location

  4. Jun 1, 2021

    I mailed in my wedding info at the first of the year heard nothing back. i need to change my name and setup an appointment

  5. May 11, 2021

    I never got my social security card!

  6. Mar 1, 2021

    Hello , I legally changed my name and I have been trying to get an appointment but no one answers the phone . Please let me know what documents do I need and how do I make an appointment?

  7. Feb 22, 2021

    I mailed my license and some other important documents between 2 to 3 weeks ago and still have not received them back. These are very important documents and need them back.

  8. Feb 13, 2021

    I writing to check on the status of my SSN Card and my Military ID. that I sent off almost to weeks ago. I look up the tracking number to verify that the request was received and it was received. I am getting concerned about my request and my Military ID.

  9. Jan 9, 2021

    Need print out of income for rent rebate

  10. Nov 26, 2020

    Good service.

  11. Nov 23, 2020

    I wish I could schedule an appointment from this website.

  12. Oct 20, 2020

    I mailed my required information on 10/06/20 from Post Master on Chestnut Expressway. I have called Linda my Case Manager to receive confirmation. No call was returned. I have not received my payment this month . I have called the Ssi Office no one has answered the phone.

  13. Oct 10, 2020

    I had mailed the SS-5 forum to the Springfield office and need to know if you have Received It or Not Thanks

  14. Jul 5, 2020

    I want to know about my disability case I haven't been able to work in years an you got me living out here with no help or hope

  15. Jun 23, 2020

    I need my social security card . I lost my other one.

  16. May 19, 2020

    The only day I am able to come in is on Wednesday, which is the day the office is closed. I got divorced recently and need to change my last name. Is there a process online I can go through or do I have to come in?

  17. Mar 27, 2020

    I was wanting to come in and get a address change and check my status

  18. Feb 20, 2020

    I need my 1099

  19. Dec 23, 2019

    I need to speak to somebody asap. Its an emergency please. I havent recieved my first installment check for my backpay yet and i have been calling several times a week for months now and have made my complaints to check in and its past the 45 day mark on how long it could take to get to the spfd office to do anything from the west plains office. I am a single mother who is only getting 415 a month and nobody will fix my personal information either. I have heart failure and cant bring my 3 year old son in to run after him bc i cant run either. Im in bad shape and i am not able to work at all and i also am not getting the money that was promised to me. I dont know what to do anymore . Please help me get my money deposited on my card . I also have moved out of my familys home and didnt have a choice to either.im now paying rent but im about to lose my home and my child if i cant provide for him bc im being drag around through custody and family court right now. My new address is 341 dickens circle , forsyth MO 65653. I pay 600 a month now thats including all utilities with the rent. Im going to lose my home if its not changed inthe system right away and i dontget my money that is owed to me bc ive been moved out for a month now and nobody will update my info for me . Im stuck in forsyth MO . I cant even get to the office please help me .

  20. Nov 1, 2019

    My SSI was approved in October 2019 I'm wondering if I will receive my first payment in November 2019 and exactly what my back pay total amount will be. Thanks larry g Enloe.

  21. Jan 16, 2018

    It's no wonder how many people get turned down for disability due to the fact that the people one the office is incompetent. I've had seven things wrong on my application. The guy who 'helped' me with my app needs to be terminated. I can't get a hold of anyone because the social security office here never answers their phone or returns calls. What's the use of having a voicemail box if you don't listen and return a simple call? This process is highly highly unprofessional and irresponsible. Tax payers money spent on incompetent morons. REALLY?

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.

The Springfield Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Monday 9:00 AM - 4:00 PM

Tuesday 9:00 AM - 4:00 PM

Wednesday 9:00 AM - 12:00 PM

Thursday 9:00 AM - 4:00 PM

Friday 9:00 AM - 4:00 PM

Saturday Closed

Sunday Closed
Location: Social Security office is located on west battlefield street about 1 block east of the intersections of battlefield and kansas expressway. The office is located on the south side of battlefield street.

Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (877) 850-7824 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.

How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.