White Plains Social Security Office

297 Knollwood Rd
White Plains, NY - 10607

Phone

(866) 331-8134

Fax

(833) 950-2375

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Web address

http://https://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

https://twitter.com/socialsecurity

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10 Comments

  1. Aug 24, 2023

    I went to the White Plains office yesterday to solve an identity verification. I was helped by Ms. Zorrilla. She was tireless in solving my problem which took her at least 20 minutes. She was patient and professional throughout; never showing any frustration with a very frustrating situation. Thank you Ms. Zorrilla.

  2. Aug 23, 2022

    I lost my ss card and need a replacement. I am having problem setting up an account

  3. Mar 21, 2022

    Dear Soc Sec., I've been trying all day to reach someone to ask questions about my IRMAA forms (SSA-44) and have been on hold then disconnected numerous times. I need to get these forms to your office and have to make an appointment to bring them in. I'm beyond upset not being able to move forward. This is NOT GOOD to say the least.

  4. Oct 18, 2021

    No problem at all getting a name change on social security card. Sent documents they requested and within a week, received new Social Security Card in new name. Very pleasant experience.

  5. Oct 5, 2021

    I have been on the phone for two hours trying to call the White Plains Social Security Office. I have waited and waited and then been disconnected 5 times. When I finally got somebody, she was not able to find a phone appointment for me! ANY appointment time! They she said she would work on it. I stayed on for 38 minutes, at which point I was disconnected. This is unacceptable.

  6. Jul 21, 2021

    The worst! I have applied for a social security 5 times for a replacement and I've always been denied. Most times I call, they tell me they are not doing in person appointments yet I went for an appointment last month for them to take photocopies of my passport and license, and once again it was denied. I called today 7/21/21 for me to get a new appointment so I can bring my lawful permanent resident in since I was getting it replaced and recently got my new card and the agent I talked to, denied me ever applying for a replacement 5 times, said that I only need my passport and license to get a new card since they have the information of my old resident card, told me to just send the application with my passport and license but I have done the same process 5 times they all got denied. All agents I have spoke to have given me different information, terrible management.

  7. Jun 29, 2021

    I need a replacement SS card. I was told I could bring the completed application to the White Plains office. I drove to White Plains on my lunch break. Office sign said it was open, but no access to the office was permitted. I called the posted telephone number three times, and was cut off three times, without any operator even taking the call. That's right, just cut off. I rang the bell for deliveries, and was told, through the closed door, that only one (1) person was there, handling mail, and could not handle or accept the completed application. I was told to make an appointment. Went back to my office, went online to make an appointment, and the website for the WP office had no link for an appointment. So I called the 1-800-772-1213 number and have been on hold for nearly 30 mins. Still holding.

  8. May 18, 2021

    The phone system is terrible. It hangs up on you.

  9. Jan 14, 2021

    I have completed and electronically executed my social security benefits application online. The only remaining action I have to take is to send social security my W-2 wage form from my employer for year 2020. Can I do that by facsimile or must I mail a photocopy of the W-2 wage to a social security office?

  10. Aug 28, 2014

    CALLED TO SET UP MEDICARE, AS THE ONLINE SITE INDICATED NOT POSSIBLE TO COMPLETE APPLICATION . CALLED EARLY IN THE MORNING; OFFERED CALL BACK. AGREED,WAITED 30 MINUTES & GOT THE CALL BACK. I WAS CHANNELED TO DEAD AIR WHERE I WAITED ANOTHER 15 MINUTES. HUNG P,CALLED AGAIN AND CHOSE TO WAIT 40 MINUTES FOR 'ORDER OF CALL'. I WAITED, WAS CONNECTED ONCE AGAIN TO DEAD AIR. I AM AMAZED AS TO EXACTLY HOW BAD THIS SYSTEM REALLY IS. I HAD HEARD THIS WAS REALITY ON FOX NEWS BUT DID NOT ACTUALLY BELIEVE IT TO BE POSSIBLE. SAD BUT TRUE; THIS SYSTEM HAS HELPED ME TO KNOW WITHOUT A DOUBT HOW I WILL VOTE IN THE FALL. THIS HUGE SYSTEM IS VERY BAD.THE FALL OF WHAT WAS A GREAT COUNTRY IS THE REALITY HERE.



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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The White Plains Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.


Office hours:


Monday 9:00 AM - 4:00 PM


Tuesday 9:00 AM - 4:00 PM


Wednesday 9:00 AM - 12:00 PM


Thursday 9:00 AM - 4:00 PM


Friday 9:00 AM - 4:00 PM


Saturday Closed


Sunday Closed


Information: LOCATED 1/4 MILE SOUTH OF EXIT 4 OF I-287 NEAR THE INTERSECTION OF RTE. 119 & KNOLLWOOD RD.BUS RTS 1W,5,6,13,14,15 ON-SITE FREE PARKING.

Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 331-8134 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
I see a problem with a listing, who do I contact?
If you see a listing problem please just contact us through the comment form below.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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