York Social Security Office

2670 Industrial Hwy, Suite 2
York, PA - 17402




(833) 950-3515


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  1. May 4, 2022

    Estoy llamando al seguro social para que me envíe la carta que siempre se envía para saber lo que me van a enviar y la nesecito para llevarla para los taxes qué es lo único que me falta para poder llenarlo y es un,problema porque hay que,hacer una cita y nadie atiende.

  2. May 2, 2022

    This office is absolutely horrible. I changed my name back in November and have still not received my new social security card which I need. I am a doctor, I have to reapply for my DEA license and I literally cannot do that without a social security card with my legal name on it. I have called multiple times a week for months and have never been able to get through to talk to an actual person. I can't even get through to make an appointment with your office and I don't have time to wait for over an hour outside your door. This is ridiculous.

  3. Apr 5, 2022

    The way the social security administration is operating is shameful. I have called 8 times, when I can get through, I am hung up on with no help. You can not go into a building full of people for help, the doors are locked. I can't get an appointment. I can't even get through on the phone. I can not change my name so am also being denied a real ID with will allow me to fly. There are employees inside the building who do not want to deal with the public who are forced to deal with social security so they keep them locked out with the pandemic as an excuse.

  4. Mar 14, 2022

    Cannot even contact anyone. They won't answer the phone, the phone message hangs up without letting me leave a message. No dropbox at the office like the national office said, and the security guard won't let you in the building. He was very rude. I mailed sensitive documents to replace my SSN card over two weeks ago and haven't heard anything since. There is literally NO WAY for me to contact anyone about the status.

  5. Jan 31, 2022

    Called at 3PM on a Monday. Worked through the robot to talk to a representative, listened to music for ~5 minutes, and then got a ringing phone. After 25 rings I hung up.

  6. Jan 24, 2022

    I've called this office for 3 continuous days for assistance in receiving a new social security card and nobody ever answers the phone..They direct you to a website that will continuously deny your application saying your identity cannot be verified.

  7. Nov 23, 2021

    We need this office open even if by appointment only. Some of us don't have cars to travel or computers and can't get get some applications done on our phone. The website is confusing to me.

  8. Nov 8, 2021

    The person I spoke to was extremely rude after I waited over an hour to speak with someone. She did not answer my questions properly. It should not be this difficult to change your name. Give thought to reopening your facilities, it would make everyone's lives much easier.

  9. Oct 4, 2021

    Horrible phone service and menu omg.

  10. Jun 21, 2021

    Terrible the lady was so rude. Plus to even get my named changed they want my ACTUAL PHOTO ID mailed in like you are crazy. I NEED THAT

  11. Jun 17, 2021

    Yo quiero sacar el social sécurity para mi hijo, el nació en Oklahoma city pero estoy viviendo aquí en York, yo necesito el social, que tengo que hacer?

  12. Jun 8, 2021

    I would like to have the email address. So I can send you some info.

  13. Jun 7, 2021

    The representative was unpleasant and insisted that the form I requested (CMS1763) was available online, which it is not.

  14. May 11, 2021

    I called a few weeks ago because I lost my social security card requesting for a new one and the person I spoke to said I will receive a letter in 10 days but it’s been like 3 weeks and I still haven’t received anything

  15. Apr 27, 2021

    Trying to file for Social Security benefits and can't get login. Need Security code and it isn't text to me.

  16. Feb 22, 2021

    I just received a phone call which I feel is a SPAM call. The message says I am about to lose my social security. Is this legit or a SPAM?

  17. Feb 13, 2021

    I was told that I can get my Ex husbands social Security I was married to him for 5 years He passed away in April of 1920. We had one Child together, our son passed away. I am remarried and I am on Social Security, I am 62. My EX never Re Married. Is this True? I wanted to ask before I go to the office.

  18. Jan 27, 2021

    Hi I had mailed my passport and Visa 2 weeks ago, haven't heard back from this office. No one picks up the phone, have been calling since past week. I need to travel next week. What am I suppose to do?

  19. Jan 23, 2021

    Hello , my daughter is 7 months and I was wondering how to get a social security card for her. I never got one for her

  20. Jan 22, 2021

    I checked with Medicare and the don't have me down for med B. I faxed at application in. Then I called the York office and I was told they got it. This was doing the lock down. Now I'm told from Medicare they have nothing. Today I'm on hold 3 hours and still waiting to talk to someone and find out what happen to the application . And why is was no processed. Now I retire and don't have any coverage. THANKS ALOT.

  21. Dec 28, 2020

    I can't put into words what a pathetic office you run. I have tired several times to get in touch with you to no avail. I have tired calling several times, your website doesn't work (doesn't recognize my user name and/or password), and I simply want to set an appointment to start receiving benefits. I guess I am going to have to call my Congressman and see what can be done. Other than Pennsyilvania's unemployment office, yours is the worst agency I have ever dealt with. What will it take to have you respond to my numerous efforts to get in touch with you? I'm only seeking to receive the benefits I earned, deserve, and need...

  22. Dec 1, 2020

    I need someone to help me change my address, I have been trying either online or by phone to talk to someone to change this. My account is locked

  23. Nov 30, 2020

    I have tried calling numerous times. I have spent a total of 3 hours on hold. I need someone to call me so I can change the address on my boyfriends application.

  24. Nov 9, 2020

    Hi sir someone need new social security card. And he gone to retire. Can you help.

  25. Nov 5, 2020


  26. Sep 9, 2020

    I waited 45 minutes on hold and before I got an answer you hung up, cut me off. Just horrible service.

  27. Aug 5, 2020

    whom do I may oe email this authorization to disclose information to??????????

  28. Aug 3, 2020

    Unbelievable l have been trying for 15 years to have my name on my social security account to be changed to the correct spelling. I sent in a copy of my birth certificate and drivers license, to which it was sent back as not proper, so I sent in the originals with the application where it is written at the top, received my new social security back today August 3, 2020 with my first name spelled incorrect again.

  29. Jul 27, 2020

    Why not include your fax number on your website so we don't have to spend 15 minutes on hold to get a fax number for forms?

  30. Jul 14, 2020

    I sent the application to get my social security number one month ago along with my passport I have not received news.

  31. Jul 6, 2020

    Need to set appointment for Medicare. Unable to do online. How can I get an appointment? The 800 772 1213 only keeps bringing after option 4 for Help Desk

  32. Jun 24, 2020

    Hi I mailed yesterday tuesday june 23 documents to get my new social security card to the york pa location due to a marriage for a name change.. I accidentally included my originals of everything .. along with my copies .. how can I get my originals back? This was done by mistake

  33. Mar 30, 2020

    I Tried Calling regarding a Part Time Job ,Im on SSD i have tried three Times stayed on the Phone for Hours,No one answers,Thank You Nicholas Greci

  34. Jan 10, 2020

    Can I get a morning appointment for Thursday, January 16th, 2020 to obtain a new Social Security card?

  35. Aug 12, 2019

    I’m reporting a Representative by the name of Vanessa who work at the York Pa office whom declined to give me her ID Number or transfer me to another person or Supervisor. She was very rude condescending and disrespectful and hung up on me. Shame on her to speak to anyone in the public that has a disability in a very disgraceful way. I will be calling to report as well but this negative behavior is unethical and very displeasing. Thank You

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.

The York Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
The new office will be open for business in the new location at 2670 Industrial Highway, Suite 2 on Tuesday, February 19, 2013.Many Social Security services are available online at www.socialsecurity.gov.
The public can file retirement and disability claims, as well as
receive information on all programs from the website. Routine requests
for services should be directed to Social Security's toll free number,
1-800-772-1213.The new address for the office is: Social Security Administration,
2670 Industrial Highway, Suite 2, York, PA 17402. The local telephone
number for the new office is 1-888-329-5732. All telephone, , and
email addresses remain unchanged.

Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 888-329-5732 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.

How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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User Questions & Answers

  1. Posted by User onThursday, November 25, 2021

    There are a lot of great people here. They are all struggling with personnel shortages, phones disconnecting during calls and computer program issues. Everyone is doing the best they can. There are back to back calls all day long.

  1. Posted by User onThursday, November 25, 2021

    There is no drop box. Not considered safe with all the personal information sitting outside the office.

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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