****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Palm Springs Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (877) 873-9105 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Indio Social Security Administration Office
Yucca Valley Social Security Administration Office
I been calling the palms springs office all last week and no answer or call back
I been calling to the number on website and all it does is ring and ring , then it puts me on hold with music on he background but nobody ever answers , what happened to good costumer service? I guess ill keep trying.
The Social security office is supposed to be here to assist the People ! The staff at this office do not listen to understand they listen to respond , I called to have some information on my disability case faxed or emailed to me or even make a appointment to pick it up which they said on the recording they made appointments , The Lady answering the phone was very rude which you find a lot in the offices in the Coachella Valley. I have a deadline to find a lawyer and needed the information as soon as possible, she told me they would mail it out and would take 7 to 10 Business days, I explained I didn't have that much time and if I could make a appointment to pick it up, that's when she said the offices were closed. I asked her for suggestions how to get it faster and her smart mouth response was to find the original paperwork they sent me. If I could do that there would be no need for them to send me the information. The people in these offices need to understand they are there to assist and learn Proper customer service.
I was hung up on and your representative was rude and very unhelpful. I've been trying to get a replacement social security card for my son for more then a year now and your office workers have made it impossible just about this is why I'm sending this message. Thank you to whom it may concern.
Need the SOCIAL SECURITY OFFICE OPENED
A LITTLE OVER A MONTH I MAILED OUT A REQUEST FOR SOCIAL SECURITY CARD REPLACEMENT. I WAS TOLD TO SUBMIT MEDICAL RECORDS TO VERIFY MY IDENTITY SINCE I DO NOT HAVE A VALID IDENTIFICATION. I HAVE NOT RECEIVED A RESPONSE.
I have been blocked out of everything stating that my social security number has been connected with a deceased person. I cannot get any covid relief checks,, complete taxes online or my tax refunds, etc. because of this. I need this help! I am 89 and desperate for this help. I even filed my taxes over 2 months ago to get my $600 refund and they are not sending it. I do get my monthly social security check but nothing else.
Always great customer service
Calling the number above - 800-772-1213 from Canada and it rings and rings... then disconnects. Is there another number I can call? I am calling about missing social security payment.
I need to order a replacement for my social security card.
What is my NEW Medicare Premium for payment for this year?
SSI recipients and my family is still waiting for the virus payment.
As a former federal employee, I can appreciate the massive mission this agency & office has. I know they are likely spread thin, given this administration's focus on the 1 percent. My frustration is with SSA policy. A person should not lose everything because of a debilitating illness. Unfortunately, in my experience that seems to be the goal of this agency when deciding disability cases. After a mandatory 5 month wait where nothing happens once a decision is made there is a another month where funds are withheld and if any help during the previous year or more is provided the recipient is penalized and funding is withheld unless the recipient is essentially homeless. Another factor is the lack of communication. It is impossible to plan a financial recovery when a system every employee pays into, makes decisions without ANY discussion about the back pay due. The system is broken and SSA apparently has no desire to fix it. Many case workers have little to NO apparent knowledge as to why specific policies are in place or the regulations that govern their actions. After more than 25 years of federal service it is heartbreaking to go from earning a comfortable living to complete poverty just because a person became ill.
Have been on hold for over 50 minutes so far., Just trying to make an appointment to straighten out what seems to be an overcharge of over $40 on my part D insurance. Was told that I could leave a number and get a call back, BUT that never happened. Pretty poor service.
I need a new social security card. What do I bring to the social office?
Hi my name is Leslie Alvarez i was leaving this email because i called capital one for my credit check up and i gave them my social security number and they told me that if i was ramirez that some one last named ramirez showed up with my social security number i want to know whats going on thank you.
Did not make an appointment but just showed up around noon with my paperwork already filled out and ready. The security was helpful at directing everyone that is new to being in there and where to go. Took less than 1 hour to go up and the gentleman was quick and efficient. Was an easy in and out trip at this location
I waited on phone for 20 minutes to make an appointment and out of nowhere they disconnected the call! The wait was supposed to be approx 45 minutes. (No, i didnt accid hang up, my phone was resting on the table with the speaker on.). Seems all requests go through the same phone number. That seems an awful long wait just to make an appointment.
Worst office in the world. The jerks just don't give a darned. I have been noticing a trend of getting people off of SSI this last couple months. I brought it to their attention and a supervisor tells me 'it's all in my head!' Yet, numerous people that have been on long term SSI and we are talking years, one guy said he has been on it 20 years, another 15 years and a few others and it was obvious they were targeted, as there was so much heaped on them at one time and it looked like SSI was done for them no matter what they did. A class action is in store. They have just requested I go to their government doctor, so I am next... .
WE HAD A MARVELOUS EXPERIENCE AT THIS SS OFFICE --- COMPARED TO WEST LOS ANGELES --- THIS OFFICE IS A 'DREAM' TOOK ONLY 45 MINUTES AND WE WERE OUT ! TIP: GO IN THE SUMMER MONTHS --- AS THERE ARE NOT AS MANY 'HUMANS' TO DEAL WITH --- THE ASSOCIATES WERE COURTEOUS AND HELPFUL ! WHO KNEW ? THESE DISGRUNTLED REVIEWS ARE FROM CRETINS AND MAL-CONTENTS --- DO NOT BELIEVE THEM ! GRAB A CLUE ! THESE BENEFITS ARE GREAT AND THE EMPLOYEES ARE TRYING AS BEST THEY CAN === IN THE LIGHT OF OUR CURRENT REGIME ! JUST REMEMBER ! YOU DO NOT LIVE IN RUSSIA !
I am just trying to make an appointment but the phone says wait an hourand there is NO FRIGGING EMAIL what the hell kind of service is this..IT IS DISSERVICE
This office is very efficient and well run. Good job!
I recently had a difficult issue and made 3 nonproductive visits to the Palm Springs SS office. On my fourth visit I was able to speak to Ms Rodriguez. She was at first unable to help me but asked the manager to listen to my issue. She spent a long time with me straightening out my problem and after a few days my issue was satisfactorily resolved. I can't speak for all the other workers there but I am very happy with the performance of Ms Elvira Rodriguez-Alercon and the manager of the facility. Thank you.
This is the worst help I have ever received! No one seems to care that I have been so disregarded and even though they know because they wouldn't move faster and still are not I have been forced to move from a solid home with a beef and bathroom to living in parks that I can find that feel safe! Even though I've told them they seem to not care, knowing I have aids and one more time I get pneumonia in done, night time is very cold and I've had 3 strokes as well, but I still do not have my money reinstated, I applied, at least I thought after being told on 3 different occasions that's all I needed to fill out, for a continuation while waiting on appeal, I haven't worked receipt making 80-150$ a week in over a year but in 2013 made too much! Fine let me pay it b back a little at a time but my only living income is my disability money! I have no living now, no rent no room, and I still owe from the electric bill from summer, all while still trying to pay back my now ex friends I borrowed money from after having my 1st and 2nd strokes, but they could care less that I am now living in a park, washing my c clothes that I keep in a garage where I used to live, in an acquaintances shower so let's me use it Monday through Friday if I let his dogs out while he's at work during the day, where I also charge they one thing I still have for now my phone! I Have begged for help not able to stop myself from crying in shock that I now have to live on the streets because if the ineptNess if this place to not move gayer or give me the help I need! Desert aids project can't believe this is happening to me and have never heard of this kind of non sense, aid's project Los Angeles, apla, can't believe it and have offered to help with legal council but I keep thinking today is the day it will all work out and get done, and all the help is useless now after my life is truly now ruined and I have almost come to terms that I will now die on the streets in the park from getting sick or getting killed by some Crack head! I already have had to fight off people trying to steal from me! I have lost all hope, I am mentally and physically sick and so tired and stressed from everything I don't know how much longer I will last!