Covington GA Social Security Office

9180 Covington Bypass
Covington, GA - 30014




(833) 597-0072


Web address



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  1. Sep 3, 2021

    I spoke with representative Tara over the phone today. She was absolutely AWESOME. First let me say, I have been trying to complete setting up my benefits for over a few months. I have called and been promised a follow up to no avail. It was so refreshing to speak with Tara today. She was able to address all of my concerns with such a caring and patient demeanor. Tara, thank you so very much, you made my day!

  2. Apr 30, 2021

    Is there a drop box for my wife to drop off her marital change information forms?

  3. Mar 9, 2021

    Have had trouble getting card, been there several times and called several times i have had my card stolen can not get employment or transportation, have not received stimulus money have no power or water.

  4. Dec 3, 2020

    I don't understand why the social security office is closed since march. Why can't they open like everybody else. Concerned citizens

  5. Nov 12, 2020

    I got married, and I need to know the exact steps to change my name immdiately. Thank you for your help.

  6. Oct 14, 2020

    Hello, I am trying to replace my SS card. What do I do?

  7. Sep 9, 2020

    Me and my wife need to do a address change.

  8. Jul 10, 2020

    After several attempts (due to misinformation by the Covington SSA) to obtain my son’s SS card, I decided to call again. This time, unlike the times the before, the lady I spoke with over the phone was the absolute worst. She had zero... Z-E-R-O people skills, rude, unprofessional, and unpleasant. The call was made at 1:49pm on Friday 7/10/2020 in case a supervisor would like to hear the very short conversation. I’ve tried for weeks now to obtain the card with no success. It would benefit everyone if A. the correct info was given out to the public, the first time B. the staff improved on their professionalism. I’m a professional firefighter for almost 20 years, I get people having bad days, this was not the case at all. Very disappointed and dissatisfied with the office. Hopefully my son will receive his card this go-round.

  9. Jun 20, 2020

    It waited for 45 minutes for service with very few other clients in there. I knew more about Social Security than the representative did. Was given in correct information and the agent was well below average to do the job she holds.

  10. Feb 19, 2020

    Unprofessional rude awful negative agent, My Dad passed and couldn’t get them to stop making payments, this office if it would be a ordinary business it would go out of business, shame on you all, we taxpayers be serve better trained service and people working there, will never ever visit this office ever again.

  11. Jan 27, 2020

    Need to make an appointment. Calling the 800 number is a waste of time.

  12. Dec 30, 2019

    1. This office is Always packed. In all the years ive dealt with them ive never once been able to get them directly by phone. You have to call Social Security 800 #. 2. You can do most anything Online. Their online services are Extremely easy to use & if you have a Cellphone it will even Update you on your Paperwork status.

  13. Dec 5, 2019

    I got a fraudulent phone call scam!!!

  14. Nov 4, 2019


  15. Oct 30, 2019

    I am trying to report the passing of my mother. She left me a form to call the local SSA in Covington, GA. Can you help me with a phone number? The 770 728 1031 isn’t working. Thank you. Phil Fincher

  16. Sep 24, 2019

    I tried calling to set up a appointment to file for disability papers, but got no answer, could someone email what I should do. Thank you.

  17. Aug 12, 2019

    The number is either busy or it rings and rings with no answer after NUMEROUS calls. Very frustrating!

  18. Feb 25, 2019

    I will be 70 on April 21, 2019 and want to start receiving my Social Security benefits (I currently only receive Spousal Benefits). I prefer a morning appointment at the Covington, GA location. I have tried calling 770.728.1031 but have not received an answer or option to leave a message.

  19. Jan 8, 2019

    Can I please have a supervisor to call me soon as possible because I came up there to change my address and I just call Social Security on the 1800)772-1213 i call them today they say they didn't see no change of address change my address and I personally came in the office so I would like to talk to her supervisor today because that is ridiculous I came your face the face and yes I would like to make a complaint on y'all bad business

  20. Sep 11, 2018

    I am very disappointed with the staff at this office. After being on hold for over an hour, I finally was able to talk to a representative; however, at 4 p.m. the representative hung up on me. I assume this is because the office had closed. It would have been nice for the person to at least 'good bye'. Please work on your etiquette!

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****IMPORTANT: Due to COVID-19 pandemic, you can not walk in to the social security office without an appointment.
Appointments are limited and for dire issues only.


Monday 9:00 AM - 4:00 PM

Tuesday 9:00 AM - 4:00 PM

Wednesday 9:00 AM - 12:00 PM

Thursday 9:00 AM - 4:00 PM

Friday 9:00 AM - 4:00 PM

Saturday Closed

Sunday Closed
The Covington Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at 877-873-9106 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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