Social Security Office Boca Raton

621 NW 53 ST,
Boca Raton, FL - 33487




(833) 950-3757


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  1. Oct 3, 2022

    I am a victim of identity theft and need to BLOCK ELECTRONIC ACCESS to my SS# as recommended by your Publication 05-10220. I have tried repeatedly to call and cannot get thru.

  2. Sep 28, 2022

    How do I change my SS monthly payment direct deposit to another bank account? Can I do it online or how do I do it may I ask …

  3. Aug 30, 2022

    No one picks up the phone.

  4. Apr 7, 2022

    Impossible to reach. They are making it hard to retire.

  5. Aug 5, 2021

    I was instructed to call my local social security office after speaking with the central social security office (1-800-772-1213) to request my 2019 and 2018 1099s. I have tried to call at least a dozen times and have not been able to get through to an agent successfully, and apparently there is no other way to request these documents. This is very frustrating.

  6. Jul 29, 2021

    I dialed the Boca Office of Social Security 4 times and each time after listening to the recording and asked to be connected to an agent I am disconnected after listening to dead air for over 5 minutes. I was told I need to make an appointment to go there because my benefit check was sent to an incorrect account number.

  7. Jun 10, 2021

    I just had the displeasure of a terrible phone contact with a woman answering calls at the Boca Raton/Palm Beach Social Security office. She was short, rude, curt and disrespectful. When I asked for her name she hung up on me. When I called back to try to get another contact I got her on the phone and she again hung up on me. This behavior is completely inappropriate and, although the phone does say that some calls are monitored for quality assurance and customer service, the customer service from this woman does not appear to be have been affected

  8. May 13, 2021

    I just became an American citizen. I need to actualize my information with the SSA. How can I get an appointment in your office.

  9. Apr 29, 2021

    How can I make an appointment? I have 2 Social Security Numbers and the names are wrong in the last one. I am worried about that. Thank you.

  10. Apr 16, 2021

    Good evening, I did my finger prints but I didn't receive nothing yet.

  11. Apr 14, 2021

    Necesito tramitar por primera vez mi número de SS. Puedo llevar los papeles a esa oficina?

  12. Mar 24, 2021

    How can I make an appointment. I need to change my address and last name ( I got divorce).

  13. Jan 21, 2021

    What a frustrating experience. In a simple replacement card for my teenage daughter - I sent her learners permit, birth certificate and passport as proof. They sent the replacement card to my address and the documents via registered mail to my ex wife's ex husband. He of course refused delivery, and they are completely lost since then, I have left messages and no one calls back. I wrote to my congressman about the mail service lack of accountability, and I will be writing to him about this lack of service as well. It's been 3 months of this same abuse.

  14. Oct 13, 2020

    I need an appt at the office. I need to change my name on my SS card.

  15. Sep 21, 2020

    How can I make an appointment. I need a copy of my benefits letter.

  16. Jun 13, 2020

    My kirby ware, i am deaf I need another government issue direct express card, my old one expired.

  17. May 19, 2020

    I'm a CR1 immigrant I came to US on march 5th, I wanted to apply for a social security card as your office is closed, I'm wondering if there is any other way to apply for it.

  18. Apr 1, 2020

    I have an appointment scheduled at your Boca Raton office tomorrow at 2:30 pm... Can this be done over the phone.. Please advise.

  19. Mar 16, 2020

    I don't understand why you can't sign up for Medicare online. Third world Country ?

  20. Jan 25, 2019

    I need a replacement card...application or appointment in Boca Raton Fla office

  21. Jan 22, 2019

    I have been in public service for 30 years, first as a public relations professional than as a public school teacher. I know what it is like to deal with the public, and the necessity of being both both patient and professional. Today, my experience with your representative L was one of the singularly most unpleasant encounters in recent memory. I was told by a social security representative this morning by phone, that I could complete my Medicare application online. They walked me through it by phone, because I did not have a password to do it online, and then informed me that I could proceed to the local office to present my W-2, and my ID and be interviewed in order to complete the application. Apparently, I was badly misinformed and the SS representative I spoke with by phone was a completely incorrect according to Ms. L. According to her, no application for Medicare can be filled out with assistance by calling social security. Fine, but she informed of the above in the most insulting and derisive terms. She treated like I was a complete idiot, or a child, at one point saying, 'Don't say another word about your phone call!' She didn't have the courtesy to answer my questions. She gave me the option to make another application online in the Boca office, even though I told her I was having a password issue. Her reply, 'You can do it without a password,' is completely incorrect. It requires a SS password to make the application. I left more confused than ever and considerably upset. There is no cause to treat another human being so unkindly and disrespectfully. Perhaps you need to screen your employees more carefully. People come there to receive help, not abuse.

  22. Apr 20, 2018

    The office personnel at the Boca office are friendly and very helpful. I've done both scheduled and walk in appointments. For scheduled appointments I have to wait for at least 50 minutes on the phone for SS to give me an appointment about 1 month or more hence. (They don't always give you a call back option.) For a walk in appointment, my drive to the office is short, I arrive at least 30-45 minutes before the 9am windows-open time to get my walk in ticket, then wait about 30 minutes to be called. All the staff are pleasant, and I get my questions answered and in writing right then. One major improvement to the process would be online appointment registration or a local office phone number to schedule appointments.

  23. Feb 22, 2018

    Have a simple question. Called main number, told 90 minute wait. So then tried to make appointment, and then saw have to call the 90 minute wait number to do that. why can't i make an appointment online? You operate in the dark ages!

  24. Jun 15, 2015

    I waited 1/2 hour to fix a wrong address on a social security number.There was a large line, but I got a number. They were organized and I was out of there in only 1/2 hour. I would recommend going to this office.

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at or call them to schedule appointments in advance rather than walking in without an appointment.

Office hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed


Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at 877-467-1703 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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