West Palm Beach Social Security Office

801 Clematis Street, Suite 2
West Palm Beach, FL - 33401



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  1. Jun 5, 2019

    I wish to retire on my 66th birthday in July. Please send me information on how I can sign up.

  2. Mar 1, 2019

    Can I make an appointment

  3. Nov 1, 2018

    Recientemente he tenido una mala experiencia en la atencion brindada por las Oficinas de West Palm Beach, situadas en la calle Clematis, Down Town WPB, asi como tambien mas reciente por la Oficina situada en Boca de Raton en 621 NW 53RD... En la de WPB extraviiaron o perdieron una certificacion de ingresos presentada y eso ha provocado que nos realicen un aumento de pago por SSI que no nos corresponde. El pasado 18 de Octubre fuimos a dar la queja de tal error a la Oficina de Boca. La persona que nos atendio diijo haber realizado o subsanado el error, sin embargo hoy dia primero hemos comprobado que no hizo nada y que el error en el pago continua. Ahora tenemos que volver a repetirlo todo, hacer devolucion de dichos importes pagados en exceso, presentar una apelacion y la consiguiente afectacion por tener ya reducida la ayuda que recibimos por Access Florida de EBT por este SUPUESTO AUMENTO DE INGRESOS. eN BUEN ROLLO NOS TIENEN AHORA METIDOS ESTOS IRRESPONSABLES ""ESPECIALISTAS"" EN EL TEMA DEL SSI

  4. Sep 20, 2018

    I have attempted to schedule an appointment for more than two weeks. I get the automated system and the same message that all Customer Service Employees are busy. Then I am told to call back. My issue cannot be resolved online and I need an appointment IMMEDIATELY...... Please??

  5. Sep 12, 2018

    someone in the government want to tell me how to schedule an apt for my 80 year old mother that cannot walk and I cannot get through to a live person ! this is ridiculous

  6. Aug 28, 2018

    I went into the office over a month ago and was told I would hear from them with in a week. Well it’s been over a month and I haven’t heard anything. It’s hard to get there when u are working and have to take off just to go there. And why is there no local office number to call, it takes about an hour and sometimes longer to get someone on the line at the 800 number, only to get referred but to the local office. Shaking my head.

  7. Jul 19, 2018

    Total waste of time. No one available. Busy times are early in the week and early in the month. It's Thursday, July 19. It should not be busy. No online option, but told to go online to do business? Ineffective and archaic.

  8. Feb 15, 2018

    This is the biggest waste of time - you should be able to request an appointment online. I've called twice - once the hold time was 45 minutes the second time they would even let me hold they just said to call back all agents are busy. REALLY! I have to work too - I can't just sit on the phone all day at work trying to get someone to answer my call and make an appointment. Totally inefficient.

  9. Feb 14, 2018

    I would like to request an appointment and office hours for the location on 801 Clematis Street, Ste #2, West Palm Beach, Fl 33401. Please respond, thank you!

  10. Jan 23, 2018

    I don't understand why I cannot make an appointment online. When I call the 800 number, they tell me that I have to wait over an hour to talk to someone who will make the appt for me. Why not offer a call back? Seems silly to make someone sit and wait on hold in this digital age

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Monday     9:00 AM - 4:00 PM
Tuesday     9:00 AM - 4:00 PM
Wednesday     9:00 AM - 12:00 PM
Thursday     9:00 AM - 4:00 PM
Friday     9:00 AM - 4:00 PM
Saturday     Closed
Sunday     Closed

Location directions: Take I-95 North to Exit Southern Blvd. Make a Left onto Southern Blvd. Exit onto Australian Ave to Banyan Blvd. Turn Right onto Banyan Blvd. Destination Will Be on the Left (Beige/white Modular Trailer), 801 Banyan Blvd. the Social Security Administration Office Will Be on Your Left, (Beige/white Modular Trailer), 801 Banyan Blvd.

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 800-772-1213 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.

How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 10 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Frequently Asked Questions

How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.

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