Grand Prairie Social Security Administration Office

Grand Prairie, TX
Contact Information

2010 N State Hwy 360
Grand Prairie, TX - 75050

(800) 772-1213 Click to call There are 8 comments. Scroll down to read comments. Social Security Website:

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Anonymous - Jan 28, 2020

I think they are too busy helping to answer the phone. If you go there, talk with first person, he doesn't have answers but he did say, they take no appointmens. But, he will also give you a card with a direct line to that office. My hubby did all these things and when he called that number, he only waited 10 mins. If you write all your questions down, helps you remember when you get there.

Anonymous - Nov 8, 2019

So I have to call the phone number and wait for an hour and half on the phone just to Mae an appointment? There is no way to do this online?

Anonymous - Sep 5, 2018

I have called the phone number several times in the last few days to make an appointment and every time the recording tells me that all the agents are busy - please hang up and call again some other time. Calling is a total waste of time.

Anonymous - Aug 29, 2018

What is the procedure when I bring my SS card along with my updated completed name change SS application to ? I will bring the legal court document of name change. I tried phoning never reached a live person. Thank you.

Anonymous - Jul 25, 2018

I went to SSA office in Grand Prairie today for the first time and I was impressed how courteous and attentive they all were to assist everyone. The officers assured the process went smoothly before we were called to speak with one of the SSA staff. I Was asigned to Mr.Jackson who was very professonal and courteous answering all my questions.The other staf at the office were also very efficient. I was absolutly amazed that I was in and out less then an hour. Thank you all for your professionalism.

Anonymous - Jun 18, 2018

EVERY time I call this number I get a recording that none of are agents are available and hangs me up!!! why is there not a local number like other ss offices??? does anyone ever get ahold of anyone through this...I think not!@

Anonymous - Aug 2, 2017

I went to the SSA office in Grand Prairie yesterday for the first time. I would like to compliment the administrator and staff. Security officers, with whom we had the most contact, were excellent - courteous and willing to assist those arriving at the office. The officers assured the process went smoothly before we were called to speak with one of the SSA staff. The other staff at the office were also courteous and efficient. I was frankly amazed that I was in and out of the office in less than an hour. I arrived at about 8:30 am and was out by 9:20 am. THANK YOU!

Anonymous - Jan 8, 2016

I've been trying to call, it rings but then sounds like they hanging up the phone! Like it dont even send me to voicemail or anything. .

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About Grand Prairie Social Security Administration Office

The grand prairie social security administration office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

You may experience long wait times in the office. We can handle most of your needs online or by phone.

Directions: From the north take state hwy 360 south to brown st. Exit at brown, turn left crossing over st hwy 360 and left again onto the northbound service road. Remain on the service road for about a quarter mile. The office is on the right next door to the Hampton inn and IHOP.

Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at (800) 772-1213 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 10 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Frequently Asked Questions For Grand Prairie Social Security Administration Office

How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.

How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.

How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at

One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are:
Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency);
Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info];
Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.

I see a problem with a listing, who do I contact?
If you see a listing problem please just contact us through the comment link here: Comment Form

How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents.

Generally, you will get your card within 10 business days from the date on your receipt.

If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.

Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.

How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.

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