****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
The Waxahachie Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.
Directions: FROM INTERSTATE 35E N OR S, EXIT US HWY 287 S.TRAVEL EAST ON US HWY 287 SOUTH TO FM 813/BROWN. AT FM 813/BROWN TURN LEFT (NORTH). TRAVEL NORTH ON FM 813/BROWN TO DEAN BOX DR. TURN LEFT ON DEAN BOX DRIVE AND TURN RIGHT IMMEDIATELY INTO THE OFFICE PUBLIC PARKING LOT. THE BUILDING IS LOCATED NEXT DOOR THE WAXAHACHIE JUNIOR HIGH SCHOOL. FROM US HWY 287 N OR S, EXIT FM 813/BROWN. FROM US HWY 287 S, TURN LEFT (N) ONTO FM 813/BROWN.FROM US HWY 287 N,TURN RIGHT (N) ONTO FM 813/BROWN TRAVEL N TO DEAN BOX DR. TURN LEFT, THEN RIGHT INTO THE OFFICE PARKING.
Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 563-1912 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
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I got someone on the phone, was no help, she told me to download the form and drop off the birth certificate with medical card or ID. I asked her to stay on the phone so i make sure i download the correct form. She stated she can not and disconnected the phone. Amazing help from our government location in Waxahachie tx
Cant get anyone on the phone or get anyone to call me. I left my number in the drop box 2 weeks ago.
I left a letter requesting a marriage license needed for survivors benefits. I left the letter and the original license as requested. About 10 days letter the license was returned to me. I assumed all was well. This week I again got a letter requesting the license saying the original request was not answered. I am at a total loss to understand why this was not added to my file. Does anyone there know their job or care? Now I must go through this again hoping someone can get it right. I guess if not done I will lose any benefit.
This is a government office and it’s still not open for appointments. You can’t get a live person on the phone. this is gross mismanagement of a public service office.
This was a waste of time and cannot get anything accomplished for 2 weeks because the office is not open to get the documentation needed to complete school enrollment.
I would like to schedule an appointment and it seems impossible to do so! I just want to change my last name and since Covid it seems very difficult to do.
I wish it could be zero stars. COVID- 19 is not an excuse to lie and not do your job to the best of your ability. There is no reason for the incompetence. My son who is 18 years old had his last name changed (legally by courts) I have mailed information in to this office TWICE certified. There is a call center taking their calls- Go Figure. The first rep said mail birth certificates, school ID's, insurance card so I did. It was sent back in its original state, no letter attached stating the issue, just mailed back. So I then called back and spoke to another rep and was told to mail the court documents only and a medical record, so again I mailed that after about 30 days we got all the information back except this time they kept the paper application for the new card, my son called and was told by a rep it was processing and he would get it the end of the Month ( March) we waited. April 5th came and still no new SS card so we called and was told by a rep that the application was denied because the Medical Record was 2 years old. Here's the lie, the Medical Record has no date on it, the only date are the dates he received his immunizations. So we then ask for a Supervisor and are told that someone would call us back in 24 hours, well 24 hours passed and nothing so we call back and the rep said she would send the message to 2 supervisors and he would get a call that evening or the next day. That was 3 days ago. So I get to call in late to work so I can get my son situated with something so simple but I guess it's difficult
How are we supposed to set up appointments if we are never connected to a representative. It is very frustrating that the automatic answering machine tells you to press 2, to wait for the next available person and then after you press 2 it tell you it 'I don't know which mail box you are trying to reach, Goodbye'
I have been trying to set up an appointment with my local office with little to no luck. It is beyond frustrating.
Greetings to All, I have sent in my Dire need letter 5 times now via fax and still have not received a call back from the supervisor or case manager. I am beyond frustrated with the lack of help.
Do I need an appointment to get my social security card I’ve lost mine thank you in advance
I need to get my name changed after divorce. Do I need an appointment to do this?