Hayward Social Security Administration Office

24301 Southland Dr
Hayward, CA - 94545


(866) 964-5054


(833) 950-2734


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  1. Jul 26, 2021

    I would like to know my status for now since l applied for social security last year.How long l have to wait ?

  2. Jun 24, 2021

    I would like to know if the office is open? I would like to replace my Social Security Card. Thank you for your help in advance,

  3. May 4, 2021

    Hayward office helped me even when the office had appts only. Open for appts but they were able to help me change bank information and within 2 weeks my new bank contacted me with news from Social security. Thankyou.

  4. Apr 14, 2021

    My father died last year and my mother died the last week of March. I want to make sure that there is no one still taking from them, as i have been getting mail in that I am not sure about.

  5. Apr 2, 2021

    I need yo schedule or make sure this office is open. Since Iam driving from Livermore.

  6. Feb 24, 2021

    Today I called the nationwide SSA number and could not get through at all, not even a recording telling me how long it would be for someone to answer the phone. I waited for 24 minutes. Then I called the Hayward office at and after 3 minutes waiting I was disconnected. I applied and I have heard nothing as of today.

  7. Oct 26, 2020

    Customer service from Hayward Office of social Security Is Very Unproductive. The phone etiquette you have with customers On the phone is very Poor. Iím having Strong Conflicting issues. People from this office do not return calls. You customer service reps. Very Rude that Entire Office Staff needs to be RETRAINED ON COMPANY POLICIES AND WORK PROCEDURES. If you identify a customer on the phone with five pieces of information, you should be able to obtain information on yourself. Instead, Your told I canít give you that information. Then whatís the point of verifying a person if you canít give them information about themselves. ALSO THAT SS5 Form is a joke. I filled out this form mailed in birth certificate, Drivers License. Filled out their Form. I wrote a letter enclosed with other documents. Sent Certified Mail. Letter was received the person whom opened the letter NEVER READ ANYTHING REGARDING THE PURPOSE Of THE CERTIFIED LETTER documents. I simply wanted my First name added back onto my new social security card, for what ever reason this was Not Comprehended by Office Staff this person just sent out replace card saying exactly what my old card had stated. I went through this process twice and Received the same Results. Does anyone know what Customer Service is anymore. Now Iím getting the run around because someone failed to do their job in a correct and ethical manner. Whom ever the person may be that some that. They Need to be Retrained or Terminated from Position because itís apparent their just there for a paycheck. This is Totally Sad. I curious to hear the Response about this one again. Gone through this Twice. Over the same issue, no one knows what to do. I wish they would relieve all those from the Hayward office of the Management, Supervisiors, Customer Service Trps. Just go Automation. Then atLeast itís computer error not human stupidity.

  8. Jul 6, 2020

    How do I make appointment to visit your office?

  9. Jun 26, 2020

    I got an on campus job and need an SSN urgently but the SSA offices are closed currently. I'm an international student and currently living in India so, can this process be done virtually?

  10. Apr 12, 2020

    Hello, I am a volunteer advocate for a special immigrant visa holder who has just arrived in the United States and must get a Social Security card in order to receive benefits and work. How can he get an original Social Security card when all the offices are closed and there is no one to present his documents to? This is urgent! Thank you.

  11. Dec 18, 2019

    Need a visit didn't get paid 4 months

  12. Apr 1, 2019

    What is the local office number of SSA Hayward to make appointments & asks specific questions related to my filing of benefits? I would like to file for a short term disability benefits. How do I go about it? Please advise. Thank you.

  13. Nov 20, 2018

    My SS Card is badly damaged. Can I come to the office at 24301 Southland Dr to request a replacement? Thanks

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.

The Hayward Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits.
Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 964-5054 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express¬ģ card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.

How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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