Jamaica Social Security Office

155-10 Jamaica Ave
Jamaica, NY - 11432


(866) 592-0802



Web address






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  1. Apr 1, 2022

    I want to know if is possible to come in person, without an appointment, to apply for the social security card, due to the fact that my family and I have received the green card .

  2. Feb 23, 2022

    Why we can not make appointment by SSA homepage like DMV? I also called the office lots of times but never get connected.

  3. Nov 17, 2021

    We can't even set up an appointment online.

  4. Oct 27, 2021

    Please advise how to make an appointment at the Jamaica Avenue Social Security Office. Thanks!

  5. Jul 28, 2021

    I received my SSC last week, but the second part of my middle name is missing on SSC. Where ever I go for job interview they ask me to correct my name on SSC and then you can proceed. So please I need assistance how to get new SSC with correct name?

  6. Jul 27, 2021

    At first I got my work permit. After waiting for 15 days a month, I did not get Social Security. That is why I sent my original work permit to the social office through the post office. Now I need the work permit very much.

  7. Jul 12, 2021

    Pl advise how to make an appointment at the Jamaica Avenue Social Security Office. Thank you

  8. Jul 1, 2021

    I need an appointment to get a new Social security. Because I already have a Green Card and I need it for a new job

  9. Jun 6, 2021

    This is very frustrating.. I need my SS Card replaced asap and filled out the form SS-5. Provided them the SS5 form as requested and drop this off to the Jamaica office back in April and now Parent's name were not verified. it's been 15 months.. if all the restaurant are at 100% capacity why cant the SS Office at least have someone onsite. I cannot even setup a schedule online? I will need to call the number for the local office. At least NY DMV, you can schedule online and have a check list of what's needed.

  10. Jun 4, 2021

    How to social security replacement card or application

  11. May 7, 2021

    I dropped all my documents in the drop box at the office building for my ssn card replacement one month ago, but I still didn’t get my mew card and my documents back. I also called the office several times but never get connected. Is there any way I can reach out to check the process or something? Thanks Florence

  12. May 3, 2021

    I would like to replace my social security, I use to have with work permit now I got the green card.

  13. Mar 10, 2021

    I had an appointment today 03/10/2021 at 9:30a m with Mr. Green who was very professional in identifying himself and throughout the interview. Mr. Green is patient and should be commended for all of his work Mr. Green is an asset to your institution. Keep up the good work Mr. Green.

  14. Mar 9, 2021

    Hi, I sent documents to change the name on my social security card - my job ID and marriage certificate to the Social Security office in Jamaica. Last month, I received a call from Ms. Hart who informed me that my form was not filled out correctly and that I need more documentation. She said that I will be mailed a letter explaining this and have my documents returned to me. To date, I have not received a letter nor my documents. These documents are original and I need them returned to me. Thank you!

  15. Feb 19, 2021

    I have called the office a few times and the representatives are rude and hang up or disconnect the line. Some don't even respond when you get through, they just automatically disconnect the line. No one is overseeing them as they are working from home now.

  16. Feb 12, 2021

    need appointment to get a replactment ss card

  17. Feb 8, 2021

    I just call this location for an inquiry about my name change case that have been going on for 10 years now. First I received my personal documents with someone else name on it. I called the office the agent who responded to my call wasn't allowing me to explain what's going on with the case. Very rude and end up hanging up the phone. Now I have to be force to go in person. Very frustrating.

  18. Jan 19, 2021

    would to schedule an appointment asap

  19. Jan 14, 2021

    I'd like to schedule a appointment to replace my lost Social Security Card It will be appreciated very much. Thank you

  20. Jan 13, 2021

    Greeting, I would like to schedule an appointment to replace my social security card for my self and 18 yrs old son.

  21. Jan 8, 2021

    I want to update my citizenship status. Which mailing address should I mail my proof document and application form?

  22. Dec 28, 2020

    I and my parent lost cards so need new. I want to make appointment for them

  23. Dec 28, 2020

    I have been trying to verify if social security has received my documents to change my name for the past hour on the phone and couldn’t do so due to the representatives on several occasions during the call answering them and immediately hang up. What a professional treatment? One cannot change their names on line and must mail documents to SS and social security does not confirm via mail or email of receipt and due to Covid, in person service is not permitted. What can you do for me since you’re asking for feedback? That Jamaica office had once lost documents that I sent via return receipt.

  24. Dec 21, 2020

    Hello, I have a SSN. I need to update my immigration status. Please kindly provide me guidance how to proceed. Thank you.

  25. Dec 14, 2020

    I want to make an appointment to get a new SSI.

  26. Dec 11, 2020

    I have social security number but I can not open my social security account online, the problem is my first name but I typed my name show on the card ,but can’t open yet, So how can I do. Thank you.

  27. Oct 19, 2020

    I had an interview about getting SSN on July 22nd and gave all the necessary documents at Jamaica Card Center. Do you know any information about my case status?

  28. Aug 10, 2020

    I sent response to your letter as requested & mailed it to SS Admin, PO Box 314800, Jamaica NY 11432-4092 as requested as I included more material than would fit into small envelope you sent me. I mailed the larger envelope on 8/5/2020 and had it tracked (extra cost). As of now, my response is still waiting to be picked up from the PO Box 314800, Jamaica NY. As you only gave me 15 days to respond, I responded back to you ASAP. Please go and pick up my mailing to you. I have been waiting almost 4 years for SS to correct my file. (I've been told that my wait time is 1 hr./45 minutes and I need to get up.) As to this web-site, I'm glad for the opportunity to write this out - instead of continuing to wait - as you have not picked up my response to your letter!!

  29. Dec 27, 2019

    I was born in Spanishtown, Jamaica but went to the United States at a young age just wanted to find out do I have a Jamaican SSN because I have a USA SSN but it needs to be renewed due to identity problems, etc.

  30. Oct 11, 2019

    Due to a financial hardship, I would like assistance in paying my electric bill. How do I apply

  31. Aug 28, 2019

    My husband passed away on June 2nd 2019 I have been waiting for my ss. benefits to change since then and I cant seem to get a straight answer I am told its processing . How much longer will I have to wait I cant live on mine alone . Please can someone help me get this cleared up

  32. May 31, 2019

    Your service is terrible To have nothing but recordings is appalling you have gone downhill

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.

The Jamaica Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

- This location is also a Social Security Card Center. You can visit this card center if you need a Social Security Card, need to update personal information, your employer asked you to visit this office.

- This office is ALSO a Social Security Hearing Office

Office Hours: 8:00 a.m. to 4:30 p.m.Fax: (833) 632-0075
Telephone: (866) 931-6092

Requests for reconsideration, hearings, and Appeals Council reviews should, in general, be requested through our network of local Social Security field offices.

SSI, SSDI Appeals:
Your local field office representative is available to take your call Monday through Friday from 9AM-4PM.

The Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

The Social Security Administration's (SSA) administrative appeals operation is one of the largest administrative judicial systems in the world. SSA issues more than half a million hearing and appeal dispositions each year. Under the Office of Hearings Operations (OHO), administrative law judges (ALJ) conduct hearings and issue decisions. Within the Office of Analytics, Review, and Oversight (OARO), the Appeals Council considers appeals from hearing decisions and acts as the final level of administrative review for the agency.

This office is also for Social Security Disability and Social Security Income (SSI) hearings.

Services the following Social Security Field Offices:
NEW YORK: Cypress Hill, Far Rockaway, Flushing, Jamaica, Long Island City, Rego Park

Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 592-0802 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.

How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

  1. Posted by User onThursday, January 14, 2021

    Really long but it's about having patience to get help upstairs

  1. Posted by User onFriday, April 2, 2021

    It was very frustrating! The office representative didn’t even let me talk and check what documents I submitted. He just said it will take 10 days. But after 10 days I got the call my application was denied for not having the signature in naturalization certificate. When I called back to make in person appointment they said there is no appointment available until May. To be honest, they have the authority and how they are using it to treat us is very frustrating and sad. It looks like they don’t care about people who are in need of help. There was no professionalism.

  2. Posted by User onMonday, December 28, 2020

    They had lost my documents and denied it until I provided them with a signed returned receipt

  1. Posted by User onThursday, January 14, 2021

    I believe so but some social security offices have different business functions

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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