Marietta Social Security Office

Marietta, GA
Contact Information

1415 Franklin Rd Se
Marietta, GA - 30067

(800) 772-1213 Click to call There are 13 comments. Scroll down to read comments. Social Security Website:

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Anonymous - Jun 4, 2020

Mailed reconsideration appeal regarding Medicare termination. How long before I hear from appeal? Should I make appointment for conference? Should I continue making monthly payments to CMS Medicare? Agent said for as long as it takes for reinstatement, I will still owe payments. IS THIS ACCURATE? Thank you.

Anonymous - Apr 14, 2020

I can’t report fraud call received 5.50 pm today vi fill in form. Submit and it won’t go through. No after hour help Line when panicking about early eve fraud call. The form to submit says error time after time. I need a ph call please.

Anonymous - Apr 13, 2020

I want to commend Mr. Lima, who assisted me in applying for Social Security and Disability benefits. I'm sure almost everyone he sees is impatient, upset, in pain, confused or angry for one reason or another. For me, it was definitely a difficult time - both emotionally and physically. But, throughout our interview, Mr. Lima was calm and efficient and showed me compassion and respect. He not only provided excellent customer service, but I felt, went beyond the required and expected. I greatly appreciated his patience, his work ethic and his dedication.

Anonymous - Dec 30, 2019

I need to make an appointment for the office on Franklin Road, Marietta, GA. I would like it as soon as possible.

Anonymous - Dec 20, 2019

12-20-2019 I have, in the past 24 hours, received 3 fraudulent calls to both my mobile and land lines from Hackensack NJ 201-218-4016. When I tell them they are criminal scammers they hang up the phone. FYI 770-933-0071=land line

Anonymous - Nov 14, 2019

There is no facility to make an appointment using the 800 number, nor is there a direct line to the office. Government efficiency at its absolute finest.

Anonymous - Oct 7, 2019

I do not have Medicare

Anonymous - Oct 6, 2019

Sherice provided excellent customer service during our visit last week to the Marietta Social Security office. She was juggling the needs of two clients at the same time. She answered our questions about collecting social security benefits clearly and provided insights on how to navigate the social security website. We were called for our appointment in about 10 minutes after arrival for our appointment. The entire meeting went about 2 hours. The office was packed with people, but she was not rushed or impatient with our questions. Sherice anticipated our needs and explained the process thoroughly. We were so happy she was our guide through the complicated process of enrolling for retirement benefits for both of us. If you are headed to this office, I hope you get Sherice to assist you! She is the BEST!

Anonymous - Apr 18, 2019

As we got ready to go to the Marietta Social Security office, we read the feedback - and quite frankly, we weren't expecting a very pleasant experience. The office filled up fast and was essentially standing room only by 9:05. We waited about 45 minutes to hear our number called. I must say we were pleasantly surprised and must agree with everything that was said about Sherice in an earlier post. She was very professional and incredibly helpful - heck, she answered questions we didn't even know we had! Everyone in the office was friendly and polite - I've GOT to think this would be hard to do based on some of the comments we heard from customers. It's unfortunate the that customer service personnel are often treated poorly by the customers. Sherice and all the folks there did an outstanding job taking care of our needs and we walked out of the office feeling very good about how things went and what we can expect going forward. Thank you all and God Bless!

Anonymous - Sep 21, 2018

I did not receive the September benefits for neither myself or my children. I cannot get a live person on the 800 number.

Anonymous - Mar 22, 2018

The customer no service is horrible. Call for an appointment and wait at least 45 minutes - are you kidding me? What's your alternative??? No email, no other way to get an appointment other than hope your cell is charged enough to wait on hold or go down and sit for hours to sign up for SS of which I paid into for 50 years. Something needs to be done to streamline this process. I've been down there on a different matter twice and waisted at least a half day each time. I would imagine someone would be reading this review and be as horrified as I am and do something about it.

Anonymous - Dec 27, 2017

We have moved and I need to do a change of address. The SS website would not let me do the address change on line. I called the phone number to my local SS office to make an appointment and the wait time to speak to an agent is 1 hr 30 min. The website says do not just show up at the office without an appointment. So my choices are to wait on hold for 1.5 hrs or drive to office and wait who knows how long.

Anonymous - Sep 27, 2017

I have noticed many people who have complained about the service received at this office in Marietta, Ga. I must disagree. I found the office to be run very efficiently. I read what was needed to file for my social security benefits online and made sure I had them all before I went to the office itself. It made me feel secure to be greeted by officers at the door and asked to walk through a metal detector and have my handbag and briefcase searched. It is unfortunate that has become a part of our American life, but hopefully it will stop loss of life, and I feel has become necessary. After taking a number, being seated for about 15-20 minutes, my husband and I were called to the back office. My husband was introduced to Sherice Thomas, who was so very kind in allowing me to sit with him. Once she found out both of us were there to sign up of Social Security benefits, and my husband asked her if she could explain details to both of us, she was very gracious and she took care of the both of us. She was wonderful and very patient in answering our questions, but was very explicit in telling us she could not advise us what to do, but she did give us an explanation of each choice. At our ages we were very happy she took the time to go over everything with us. She is a marvel to be able to remember all the information does. i really don't think I could have filled out the forms online in a more proficient manner. We felt very good about our visit to the Social Security office as we left, I just want to let others know, if you have the information you need with you, try to arrive at mid-morning, (not lunch time, employees must stagger lunch breaks as in any ordinary business) or right after most have had lunch breaks, you should not have a really long wait. We did not make an appointment, but I did call and ask what day was the least busiest. I do the same thing when I want to get a haircut, and not have to wait for a long time. I think if you plan your visit to the Social Security Office, as with any office, makes the entire process go much smoother for yourself and for the person who is there to HELP YOU! I can only speak for the one person who helped us, but if the others are as knowledgeable, well trained and are as kind as Ms Sherice Thomas, everything will work out great, for them, just as it did for us. This fine lady even called the next week to be sure everything had arrived in the mail to us. This is service beyond our previous expectations! Many people complain if things are not what they expect, I find not nearly enough people take the time to commend a job well done! I hope this will serve as a great THANK YOU to all who work in a sometimes thankless job.

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About Marietta Social Security Office

Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

The Marietta Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

OFFICE IS LOCATED AT 1415 FRANKLIN RD NEAR THE CORNER OF FRANLKIN RD AND COBB PARKWAY, BEHIND PEP BOYS. SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at (800) 772-1213 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 10 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Frequently Asked Questions For Marietta Social Security Office

How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.

How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.

How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at

One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are:
Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency);
Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info];
Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.

I see a problem with a listing, who do I contact?
If you see a listing problem please just contact us through the comment link here: Comment Form

How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents.

Generally, you will get your card within 10 business days from the date on your receipt.

If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.

Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.

How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.

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