Omaha Social Security Office

604 N 109th Ct
Omaha, NE - 68154




(833) 515-0443


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  1. Mar 4, 2023

    I have a new account for the direct deposit of my funds. I don’t have enough time to stay on hold as long as I would have to if I were to call with this info. Any other suggestions on how to securely get this information to you?

  2. Oct 4, 2021

    Not enough positive adjectives in the English language to write for the awesome staff working at that location. I called the 800 number for assistance the rudeness of the staff was unbelievable. I hung up in tears then called Omaha office who calmed me down then assisted me through the process ( also the 800number gave inaccurate information) I only wish I remember names. Again THANK You

  3. Aug 25, 2021

    TERRIBLE customer service! After sitting on hold for 17 minutes I was told to call back because my call went to overflow and I need to schedule an appointment - apparently overflow can't handle sending an email to my local ss office as they did before. So now I'm told to call back and likely sit on hold again for over 15 minutes and it's the luck of the draw who takes my call.

  4. Jan 22, 2021

    I submitted paperwork for a new social security card because of a name change 3 weeks ago. I haven't gotten any information back about it. I called 2 days ago and there is no record of my paperwork being processed and I have not received it back.

  5. Jan 12, 2021

    I called waited 45 minutes. Then they hung up on me I'm trying to talk to someone about my Social Security if this is really bothering me because I filed one time they turn me down. I am definitely ill and I need help

  6. Oct 31, 2020

    My social security card was stolen. I'm not sure what the procedure is to replace it.

  7. Oct 15, 2020

    I need a new social security card

  8. Aug 28, 2020

    Hello my name is iyana i lost my social card and was wondering would it cost to get another one replaced or would it be free ? And also for that to happen what will i need to prove that its myself

  9. Jun 19, 2020

    Stolen identity and social security card somebody got a house loan in my name thru first time buyers loan and I can't get a stimulus check because of it and I'm depressed behind this because I have Bill's need to be paid

  10. May 7, 2020

    Quiero Cambiar de dirección

  11. Mar 19, 2020

    Karen cook requesting paper check two cviod19 stimulus check . Thank you

  12. Jan 5, 2020

    I'm trying to find my ssn

  13. Nov 29, 2019

    Needs a new social security card

  14. May 30, 2019

    My husband and I never had a problem at this office until we dealt with M... about a month ago. She was very rude, abrupt, cavalier and everything she said was opposite what we were told at the national phone number. Finally we realized the problem-she reeks of liquor. She needs to go to lay off the sauce and go to AA. And to think, she's a supervisor.

  15. Jan 30, 2019

    Usually when I call the number it tells me I have money pending to be loaded on the 1st when I called today it didn’t say anything was pending . I was just wondering what’s going on if I’m gonna get my check this month or not

  16. Dec 4, 2018

    I would like to apologize for swearing at the staff over the phone. All I wanted to do is confirm the status of where my application is for a SSN number. It is well outside your service levels. Your staff heard my accent and were questioning if I am really American. Disgusting!! Who is the first lady of this country. She has an accent, is she any less of an American? I don't expect to be discriminated against by my own country. I was unable to get to your office as I do not have money to get there and upon hearing this your staff then belittles me and says I 'need to get out there and make friends to drive me there.'. Did I call a therapist? I have never been treated like this by any government of any nation that I have been. I am disgusted at your racist and condescending behaviour. Doug Mellows

  17. Jan 21, 2016

    It really suck when you have to spend time on phone with ssa. I've tried the number above, but got the call center, they told me to call the Omaha office, I thought I was calling the Omaha office. Called the Omaha office # the agent gave me and got the call center AGAIN! this is very frustrating. Called the Omaha # again, and still got the call enter. Wait time shouldn't be this long and shouldn't be this complicated. Solution, hire more agents and get bigger phone bank!

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at or call them to schedule appointments in advance rather than walking in without an appointment.

The Omaha Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed

Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at 866-716-8299 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

Closest Area Social Security Offices