Paterson NJ Social Security Office

200 Federal Plaza
Paterson, NJ - 07505




(833) 950-2976


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  1. Jun 7, 2022

    I have called and called this office and it takes forever to get through. At 20 minutes waiting, it will disconnect you and you have to call back and wait AGAIN. The first time I sent in my paperwork to get a name changed, THE OFFICE messed up the name change that was written clearly on the documents. I then had to send in my paperwork again in which they said it was not in the system the first time I called a month after I sent it. I waited another week to call back and they said the paperwork was still being processed over a month after I sent it. Considering this was a mistake THEIR office made the first time I sent in my documents, they should have expedited or had a procedure in place to allow me to get my documents processed quickly. Just another understaffed, disorganized government office.

  2. Apr 26, 2022

    Called and call and call. No one answers or you hang up. We are all a little tired of this. Can we go in person to hand deliver your paperwork you keep asking from me? Seems like when I faxed you won’t even confirm you got that. Too busy it seems. Meanwhile we are stuck here not allowed in arguing with the National Hotline that Paterson, NJ is NOT OPEN TO THE PUBLIC. Can you let them know you’re still not open yet? Not like I can CALL AND MAKE AN APPOINTMENT. Can I send ya a telegram? Thanks, Concerned Disabled Citizen

  3. Apr 18, 2022

    No one answers the phone for over 45 mins now. Just trying to make the appointment.

  4. Feb 18, 2022

    Buenas tardes, necesito sacar una cita para cambiar mis datos en el social, ya que soy ciudadana Americana.

  5. Feb 9, 2022


  6. Feb 8, 2022

    I keep calling and the call gets dropped how, can I make an appointment?

  7. Dec 30, 2021

    I have tried many times to get through to this office. Every time I call I wait between 10 and 20 minutes only to have the line go quiet, and then the call is dropped.

  8. Nov 17, 2021

    I want to make a appointment to go in person because they were sending my SSC card and I never got it.

  9. Aug 6, 2021

    This is the worst of governmental bureaucracy. No one answers the phone, you listen to the garb ' we appreciate your patience and will assist you when we can'. Which is never. You are then disconnected to try later. Fire them all and sell the building.

  10. Jun 17, 2021

    I have called them many, many times. The phone is never answered. This is the 21st century there are ways to manage communication. What are our tax dollars being used for? This is irrational and unconscionable!

  11. Jun 9, 2021

    They are lazy, they do not want to return to work, I have been trying for 3 weeks to make them give me an appointment and nobody who answers lazy and I returned to work

  12. May 26, 2021

    I called 100 times but nobody responds to me. Your workers entered the wrong information date of birth and birth of place on the system. So the Immigration office doesn't verify it.They do not continue the green card process

  13. May 7, 2021

    I called many times to make an appointment and the man who answer the phone always say he can’t help me, very rude, he says can you call later.

  14. Apr 7, 2021

    Today I called the social security office in Paterson, NJ. I wanted to schedule an appointment to go into the office in order to update my name on my social security card. The first representative I spoke to was extremely rude to me in the tone and manner in which he spoke to me. He actually stated he would not allow me to talk to a supervisor after I requested several times to do so. He eventually did put me through to a supervisor after I stated it is my right to. I spoke to Ms. Hernandez about my request. She also seemed to be amused by my request and denied me the ability to schedule an appointment. I cannot mail my license as I drive to work in which I need this form of identification. Also, I do not feel comfortable mailing in my marriage license and Ms. Hernandez would not accept a notarized copy. I understand we are still in a pandemic but Social Security should allow me to come in to be serviced as a tax-paying citizen. The level of customer service I received from this office is totally unacceptable. The rude and disgusting manner I was treated in is not appropriate of people who work for the government. I hope that someone at Social Security is able to help me. I know that I may need to wait to get an appointment but I would like to schedule one for some time in the future. Even if I have to go to another office that’s fine I just want to be serviced.

  15. Apr 7, 2021

    Quiero registrar mi social de residente a ciudadana me pueden otorgar una cita o que debo hacer mil gracias

  16. Apr 1, 2021

    The staff here is for the most part very rude and uninformed. I got four different answers regarding the information I would need to get my daughter’s social security card and one guy pretends not to understand you so he doesn’t have to do anything. Then multiple representatives lied to me about getting an in person appointment to drop off the documents, even though it is a dire need because I cannot file my taxes without her card. They have no regard for the fact that they are providing an essential service for people and that their blatant refusal to provide the correct information can result is damaging financial and legal consequences for the people they are supposed to be assisting.

  17. Mar 15, 2021

    Por favor que documentos se necesita para solicitar la tarjeta de seguridad social para mi hija que es ciudadana americana muchas gracias.

  18. Mar 15, 2021

    Por favor que documentos se necesitan

  19. Mar 12, 2021

    I have not received yet Social Security Number. I called the office several times to get an appointment.

  20. Jan 4, 2021

    Necesito sacar mi seguro social por primera ves, ya tengo mi permiso de trabajo

  21. Dec 7, 2020

    Mi Hijo nació aquí en paterson nj en febrero 2020 y aún no le a llegado el social Security

  22. Sep 21, 2020

    Ya cumplí los 65 años y quiero aplicar para medicare y el social Security

  23. Sep 1, 2020

    Por favor a partir de qué fecha atienden al público para solicitar un número de social security

  24. Aug 31, 2020

    may i have a copy of my social security disability payout breakdown

  25. Aug 18, 2020

    Quiero que me cambien la fecha en él social porque esta equivocada

  26. Jul 27, 2020

    Necesito un número de seguro social por favor

  27. Jun 9, 2020

    The young lady, Shaunia, (please excuse spelling) was a bit brisk but she immediately understood what I was trying to ask her and gave clear succinct answers. She was very patient while I asked a few more questions. I have called this social security office several times since April 2020. Each time the person I spoke with was very personable and efficient. They made applying for my Social Security benefits during the Covid shut down much less stressful than I feared. THANK YOU!

  28. Jun 7, 2020

    Hello, I tired 14 times to fax my In-Laws application for Medicare Part B. The transactions were unsuccessful. I then mailed two separate envelopes, said did not see anything in the system as for that day. Was uggested waiting a week and call back. I contacted the SS office in Paterson Friday 6/5/20, they still did not recitative either of my In-Laws applications. My Mother-In_-aw has a surgery scheduled in July and it is pertinent that this paperwork gets verified. I ask that someone contact me with a better way to confirm these applications, versus faxing or sending thru e-mail.

  29. Jun 4, 2020

    Resident at DDD supervised apartment program, had a phone appointment today June 4th at 2 PM. Didn't received any call to review the case.

  30. Nov 6, 2019

    I am writing this email on behalf of our client whose husband passed away and needs an appointment to recalculate her social security. Does she need an appointment or can I do it for her via this site

  31. Apr 8, 2019

    I am writing this e-mail on behalf of my elderly mother-in-law. Her income tax information was dropped off at our mail box so that my husband could do her taxes and the envelope was taken by the post man in error. It had no postage on it, as it was just an unsealed envelope with no postage. We were able to track down the envelope at her post office, but all the contents were gone. We are concerned that someone now has her social security number. Can you please advise us as to the best way to proceed. Tried to telephone your office, cannot get through. Thank you so much for any assistance you can provide. Thanks again

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at or call them to schedule appointments in advance rather than walking in without an appointment.


Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at 888-397-9806 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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User Questions & Answers

  1. Posted by User onFriday, December 17, 2021

    They don’t even pick up their phones

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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