Hackensack Social Security Office

401 Hackensack Ave
Hackensack, NJ - 07601


(800) 772-1213


(833) 950-3291


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  1. May 6, 2022

    I Want to apply for SSA

  2. Apr 25, 2022

    I have tried to call you this entire week, in many times, I have spent over 50 minutes on hold, NEVER responded. I also try to rich out to them via email and guess what... They don't bother answering you. I Need my card.

  3. Apr 7, 2022

    I called from two phones (land line and cell phone) over 75 minutes and still no one to answer either one of the phone calls. Why the Social Security set up online appointments like the Department of Motor Vehicles. There's no way in the world that over 75 minutes and no one can answer the phone!

  4. Feb 16, 2022

    No one answers the phone and after waiting at least 30 minutes the phone disconnects. I've tried many times. This is big government. You can't walk in but you can't get anyone on the phone to make an appointment.

  5. Jan 25, 2022

    I need my social security ; I am waiting two years . I did the application and received the approved, but never sent my social .

  6. Dec 7, 2021

    Horrible service. I have been trying to reach the office for 3 days now. No one answers. There is insufficient information on the website regarding services offered. My son needs to submit a change of name. I am unable to find out if they will accept this in the mail or if I need to make an appointment in person. You can't make an appointment on line and there is no address provided to mail the forms.

  7. Dec 1, 2021

    Trying for a month to get assistance. Husband lost social card. Submitted as per instructions birth certificate and passport card.. Received the SS card but not the Passport card of birth certificate. I have spent many hours on the phone without an answer. The phone is cut off many times after an hour of waiting. I was told by the company that they never receive the papers and only send out the new card. So I am assuming the papers are in the Hackensack office someware. Service is terrible.

  8. Jun 17, 2021

    I went to this office for application to get a new ssn Card. But I didn't get anything. The receipt which you gave to me said, I should a new card within 2 weeks. Even though, I have tried to contact to you so many times as Call, however, I never contacted to you. How can I solve this problem.

  9. Jun 10, 2021

    How I find my social security benefits

  10. May 7, 2021

    Hice el trámite de mi social desde Marzo 2020 y no me llego, no tengo mi social, lo requiero, como lo reclamo?

  11. Apr 29, 2021

    Big shout out to Mr. Solis in hackensack office for helping me getting name changed straighten out. he was so nice and very helpful. Thank you!!

  12. Apr 27, 2021

    Hello, I would like change my last name after my marriage. I would like to make an appointment.

  13. Apr 1, 2021

    Our post office in Little Ferry say that they deliver My kids and mine 3 passports plus letters to correct my kids name, but the SS office lost 3 passport. How it happened and how can I correct my kids name without this document?

  14. Mar 24, 2021

    I have requested my first SSN card on March 4. But I didn't receive it yet.

  15. Mar 14, 2021

    Are you opening your office in March? Thank you.

  16. Jan 19, 2021

    I have been trying to call to make an appointment (with no luck.) As per your letter request, I need to make an appointment for my regular review case.

  17. Jan 13, 2021

    I need to make an in person appointment.

  18. Dec 2, 2020

    I waited for 3 hours to talk to a representative from SS. we set up a new account online, which I now cannot even get into. We also set up a call for Tuesday 12/1/20 at 1:45. i sat by my phone and did not get a call. I need another claims rep call appointment without having to sit on the phone again for 3 hours. I cannot understand why SS is so inefficient that I cannot get through either online or by phone! ABSOLUTELY AWFUL, SHAMEFUL!

  19. Nov 23, 2020

    Need an appointment for spousal benefits entitlement

  20. Nov 12, 2020

    I need an appointment to renewal my Social Security

  21. Nov 5, 2020

    Yes, like every government facility stress is to be related. But it has nothing to do how papered you are, and if you have the correct paperwork. So far everyone in this office was able to help me with anything that I required.

  22. Mar 30, 2020

    Need to file for unemplyoeement

  23. Oct 22, 2019

    I am on a fourth week schedule but did not receive my social security check today, Wednesday, October 22, 2019.

  24. Sep 24, 2018

    Terrible! Received a letter stating I MUST contact SS before September 26. At stake is $22,000, which is causing me anxiety because the letter leads me to believe that if I am unable to successfully contact you before this date...I may lose this money! I have repeatedly called and left detailed messages, but no one will call me back. Attempted to make an appointment to go in person, but wait time is 1 hour to speak to a human being!!!! I do not have 1 hour to waste holding. What a mess!

  25. Dec 4, 2015

    Hi Just like to say thank you to ms. Lazaro (window #6) for the help With a smile made my waiting easy after her help Thank you jacob

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.


Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (800) 772-1213 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.

How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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