Richmond Social Security Office

1834 West Cary Street
Richmond, VA - 23220

Phone

(866) 679-6684

Email Address

Not available

Web address

http://www.ssa.gov/

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4 Comments

  1. Jul 9, 2018

    I have been trying to become representative payeee for my dad. Nothing on the website gave enough information. Called the 8007721213 number and a helpful person told me to call the local office, get an appointment and my questions would be answered specifically once they verified my identity. Good!. I called the number on the Richmond VA website for W Cary 8778507824 and got Missouri! The lady there was helpful and gave me the line for the Richmond VA office. 8666796684. I understand the workload is heavy but the benefits of SSA is not new. The website fell short of completely helping and the frustrations finding that online appointments are not available, wrong posted number for local office gave me the impression they do not want to be found. The automoated response voice was pleasant but after a while ...insincere. The lady who answered, was knowledgeable and helpful. It was only a 20 minute wait compared to the 48 minute way for the 800 number. I received the information I needed and while they do not take appointments; only walk-ins, I was glad i called since I do not need to go at all. The number for the Richmond (west Cary St) office is 866.679.6684.

  2. Jun 22, 2018

    Everything is changing for worse. Used to be, we were able to call the Sec. Sec. Richmond Office and schedule an appointment. Now we have to either call a nationwide (800) number and wait ungodly amont of time on the phone, waiting, or go downtown, to an office which does not meet elementary hygienic requirements, and wait unlimited amount of time. Can't we do better? Is anybody concerned about the terrible conditions we are put in? Why do we have to comply with this - this is America, XXI century, is it not?

  3. Feb 20, 2018

    I need to make an appointment . My sons identity has been stolen I do not have 50 minutes to wait online just to make an appointment

  4. Feb 14, 2018

    This is ridiculous. Why can't I schedule an appointment online? Waiting an hour to speak to a rep is terrible customer service.



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The Richmond Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Hours:    
Monday     9:00 AM - 4:00 PM
Tuesday     9:00 AM - 4:00 PM
Wednesday     9:00 AM - 12:00 PM
Thursday     9:00 AM - 4:00 PM
Friday     9:00 AM - 4:00 PM
Saturday     Closed
Sunday     Closed

Direction: ONE BLOCK FROM MEADOW STREET AT INTERSECTION OF CARY ST AND GRANBY ST

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at (866) 679-6684 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 10 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.



Frequently Asked Questions

How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.

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