San Jose Social Security Administration Office - First Street

280 S First Street
San Jose, CA - 95113


(866) 331-2235


(833) 902-2630


Go To Instagram

Web address



Leave a Review

Your review is for this website only. Call the Social Security Dept directly to ask a question.


  1. Mar 9, 2023

    I called this office and the lady was very patient and helpful. She replied my question/issue with her supervisor’s instructions. Millions of people applied social security benefit for different reasons and people in the local office are trying their best to help. I am thankful for their service!

  2. Jun 27, 2022

    Called San Jose SSA office. Spoke to a guy who was very, very rude and when I asked him to repeat the fax number, (it was hard to understand what he muttered the first time.) he hung up on me. They must have caller ID (I have an out of state area code) because when I called back 2 x using my phone number, the guy was forced to answer the phone, but didnít say anything for 2-3 minutes and then hung up again. I finally called back a 4th time using a different phone with a local number and this time he answered and was surprised it was me. I again asked for the fax number and he quickly mumbled it, BUT I RECORDED THE CALL THIS TIME, so I was able to listen to the number by replaying it. Also recorded him hanging up on me when I asked for his name. People who work for Social Security administration should be passionate about helping customers. This guy needs to get a new job!

  3. Jan 10, 2022

    My 89 yo parents have been denied their SSI payments for 12/21 and 1/22 due to an alleged overpayment. They (and I ) do not understand the reason why the overpayment has occurred. I was able to get through to an agent once to verify that they had received the Request for Waiver of Overpayment Recovery and was told that my parents would receive a letter. They have not received any correspondence since then. They are now using their stimulus money to pay for the rent and other necessary expenses. Since mid-December It has been impossible to get through to a live agent! I call every day twice a day from work and, after being on hold for almost an hour, the call is dropped. When they went to attempt to get into the building to make an appointment they were turned away.

  4. Sep 16, 2021

    I have been trying to call the agent, but no one responds even after waiting for nearly 1 hour. They placed a message on line for my Medicare application that they have send the information through mail and i will get with in 10 - 15 days, but it is more than 1 month and I have not receive the mail.

  5. May 12, 2021

    The worst SSA office I've had to deal with. I submitted a form two months before the tax deadline to change information that my parents incorrectly filed at the time of my birth. After the first month (30 day processing period), I called once a week to see if there was any progress. I understand they are probably overwhelmed right now and all the representatives were polite and helpful, so I accepted that it was just taking a little longer than normal. But this last week, some incredibly unprofessional representative named Joe told me that the tax deadline was extended past May 17 2021 (lie) and that I should 'uh... figure it out.' What? My SSN and passport are nowhere to be found - I'm calling to try and figure it out! When I asked to speak to a manager to try and get an in-person appointment, he got huffy and told me to fax a number. I said I didn't have a fax machine but I would try to find one. Was there any alternative way of doing this? No. Then, I asked what I needed to fax - was there a form? Should I send a copy of the form I've been trying to submit? 'Just tell them what you need.' If you're so tired of my questions, then just give me a clear answer! I gave up and decided to call another day when the other reps pick up. I asked for his name and employee number so I could verify the information that he gave me and the guy hung up on me. I was so confused, I called the main SSA number to confirm that I didn't just call some fraud line on accident and they pretty much sighed and said this was normal for the San Jose office. If you're trying to get things done, you might want to consider the Mountain View or other office instead.

  6. Apr 26, 2021

    Necesito una cita para aplicar para incapacidad por mis rodillas.

  7. Mar 21, 2021

    Iím sending you a message to ask you what can I do to receive a new social security card. I had lost my old one while moving.

  8. Mar 18, 2021

    I opened a bank account so they told some forms to ssn, where can I take them? Are you guys open on first st. San Jose, California.

  9. Feb 25, 2021

    I have been trying for months to get my SS checks coming again. I mailed in a form last year and expected checks to start arriving by January at least. Still nothing. I have tried calling many times but can't get through.

  10. Jan 15, 2021

    Worst experience ever! Have been dealing with this office for 1 year to resolve an issue for my elderly mother. Numerous phone calls, on line appeals and still not resolved. On line appeals were not responded to and neither were my emails. fact, they made it worse by stopping her SSI payments. As of January 2021, Iím still on conference calls trying to fix the original issue and now her SSI payments. Have another call back scheduled. Canít seem to get a hold of anyone who can do their job or anyone in a managerial position. One year is too long to be working on this!

  11. Jan 12, 2021

    I've left multiple messages about receiving back my father's death certificate. Its been over 11 weeks since the case closed but we have yet to receive my father's death certificate. We have multiple institution requiring copies of the certificate but SSA still has it. Who must I contact to receive a call back or in the end get the certificate?

  12. Dec 20, 2020

    I am an L1 Visa holder wanting to apply for my SSN. Could I apply remotely? Are you open for walk ins or do I need an appointment? If i need an appointment what is the best way to make it? What kind of document is required?

  13. Nov 16, 2020

    Hello, My name is Susan Siino, I tried to create an online account to get a replacement social security card, I am currently living in an emergency shelter. I was not able to create the online account. Or talk to an agent to schedule an appointment. I need my social security so I can get an apartment. I need to schedule an appointment. As soon as possible.

  14. Nov 6, 2020

    I would like a copy of my 2020 Social Security Award Letter Thank you

  15. Nov 5, 2020

    I am an F-1 student wanting to apply for my SSN. Are you open for walk ins or do I need an appointment? If i need an appointment what is the best way to make it?

  16. Sep 28, 2020

    My on line account has been loged into and someone else's is receiving my payments

  17. Sep 17, 2020

    I came in USA CALIFORNIA JULY 16 2020 and , I had received my Green Card but yet not received my SSN so can you please call me back or see my status of SSN application

  18. Sep 17, 2020

    I have filled out my W4-V form and would like to email my completed form.

  19. May 6, 2020

    I have changed my housing situation and would like an appointment to come in

  20. Jan 7, 2020

    Please can u sent me my statement s security history ,its been long time i dont have my s security statements.

  21. Dec 12, 2019

    Do i need an appointment to get ssecurity acceptance letter

  22. Oct 23, 2019

    I had a hearing in San Jose on May 20th, 2019. It was 'postponed' until October 16th, 2019. On my way to the appointment I received a phone call informing me that the judge was not available. I strongly requested to have it rescheduled ASAP. I have received form HA-510 in my USPS mailbox. I suppose this will fast track my next appointment? Also, I tossed the envelope mistakenly. Please provide the address to mail it to and the contact if applicable. Thank You! William James Kovach

  23. Sep 30, 2019

    i would like to apply for medicare before my 65 th birthday i dont want to be sanction

  24. Sep 23, 2019

    I would like to make an appointment for today.

  25. Aug 20, 2019

    I received a letter from Tom HinÖ. (could not read whole name) considering my eligibility for SSA. I would like to make an appointment to come in to discuss my status.

  26. Aug 12, 2019

    Hi, Am I able to schedule an appointment to come in and apply for a social security card? If not, may I come in at 3pm and be out by the time your office closes?

  27. May 30, 2019

    Both the Security Guard and the staff I met are very friendly and helpful. The wait time is long but staff is quick if you have all the required documents, I liked this place.

  28. Feb 25, 2019

    I will retire from the current job on April 12th, 2019 and will be out of the country on the 16th. I am subject to WEP. Can I fill up the form ssa-150 and mail it to your office now? Because I may not have time to come to your office. Thanks,

  29. Jul 10, 2015

    This office is horrible. First it takes over 10 minutes to get into the building because the security guards only let one person in at a time. Even though there are 2 guards. I came with my friend and they won't let us come into the door together. What do they think we are going to do? Then you have to wait over an hour just I be seen. Then, if you have to be seen by someone else you wait another 1/2 hour. And forget it if while you're waiting and you phone dies. They will not let you charge it even though there are electrical outlets on the wall. I DO NOT RECOMMEND COMING HERE if you can avoid it.

  30. Dec 4, 2014

    Is it possible to set up an appointment online?

Did you see a problem with this listing?

****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at or call them to schedule appointments in advance rather than walking in without an appointment.

The San Jose Social Security Administration Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

This office is located in the federal building. 2nd floor.

Must have photo id to enter the building.

Social Security Office Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at (866) 331-2235 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express¬ģ card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

  1. Posted by User onWednesday, January 26, 2022

    Not bad

  1. Posted by User onWednesday, January 26, 2022


Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

Closest Area Social Security Offices