Worcester Social Security Office

68 Madison St
Worcester, MA - 01608





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  1. Jun 24, 2021

    I spoke with a woman this morning about some Medicare and SS questions. Unfortunately i did not catch her name, but she was extraordinarily helpful, patient and cheerful.

  2. Jun 21, 2021

    I guess I have to update my birth certificate with my new married name. What is the process to get this done.

  3. May 25, 2021

    I've tried to call Social Security regarding a beneficiary check. I tried calling the Worcester Social Security office, and presses Zero, three times- 2 rings and hung up each time. I am not sure where else to get my question answered.

  4. Apr 9, 2021

    I got a call today Social Security in Worcester, very nice person very helpful and professional whoever it was I do not know her name. thank you so much great job

  5. Mar 19, 2021

    Dear Sir or Madam: Please direct this message in regard to a phone appointment I had with Mr. Macleod of the Worcester MA SS Office to his direct superior and/or to his Human Resources file (if you keep them). I had tried to reach the office by phone today, but had no luck in getting through. I would like to praise Mr Macleod for his garnering of the appropriate information from me for a required form with regard to starting my benefits. Mr. Macleod ensured that the information was recorded accurately by double- and triple-checking, while also making the entire interaction pleasant, polite, considerate, and efficient. It's rare that a person can exhibit all 4 of those attributes, but he did. During the interview, he was also explicit about the steps taken and forthcoming, and at the end, he let me know that I will receive a written confirmation via mail, which I am to keep as a receipt. I think it was the most pleasant information-gathering appointment I've ever had, and in my almost 70 years, I've had quite a few.

  6. Mar 15, 2021

    Hi, I am the new permanent resident here in Worcester with my wife and baby. I just wanted to know how to go about getting our social security numbers here. The best

  7. Mar 4, 2021

    hello. I want to apply SSN. is the first time. how could he act? can I make an appointment or do I have to send documents by post? what kind of documents should I send. I came with a DV visa. Thank you

  8. Feb 25, 2021

    So it was said we were supposed to get a bonus of $200 in food stamps On our ebt cards due to a covid relief package of some sort

  9. Jan 21, 2021

    Please I need an appointment so I can come to apply for a replacement social security card, I'm not able to get employment and file for unemployment without my card.

  10. Jan 7, 2021

    Yo apliqué fui entrevistada hace cuatros meses y no tengo respuesta.

  11. Jan 3, 2021

    I need to renew my driver's license, but I will need a document issued by the SS, please help

  12. Dec 29, 2020

    Please help me with appointment

  13. Oct 21, 2020

    Good Morning. I need a letter of denial to file my ID renewal at RMV. In what email can I be sending the form to you?

  14. Oct 21, 2020

    Good Morning. I need a letter of denial to file my ID renewal at RMV. In what email can I be sending the form to you?

  15. Oct 17, 2020

    I submitted paper work for my wife to get the spousal benefits. I requested appointment to bring any paper work required. I haven't heard back from Worcester office.

  16. Oct 6, 2020

    How do I make an appointment to change my last name since I just got married? When I call no one answers

  17. Jul 27, 2020

    Solicitud una targets de SS por primera vez

  18. May 13, 2020

    i can not get into my account, please help i relly need a new S.S card

  19. May 11, 2020

    I need a replacement of my social security card for a job and I can not start it if I don't have my social security card

  20. Mar 18, 2020

    Gotten alot more structured, faster ,orderly. Bout time

  21. Mar 4, 2020

    I sent an email to your office a number of days ago with a request. I never received a reply.

  22. Dec 21, 2019

    I’m disabled and I want to start working part time,not able to work full time but I’m gonna try to work part time

  23. Jun 22, 2019

    Attention Kevin or Ashley this is a letter head from David r Watson thank you for helping me out since someone some where caused me some time and anguish i did return and doing so stopped at Essex jct in vermont and have general delivery sent there temporarily i only go where my bank is located NBT and since there is one next door to the one i posted frome essex junction it is near burlington vermont since then i have taken a ferry across to chazy new york where i did rent 2 yrs prior from a old man named fred reus i have an apartment and he let me in on the 21 of this month and he said i can pay him in the third when my direct deposit is in however it will be important to know i will need a reward statement from you and have taken your phone # down i will forward my general delivery to my new place there is a post office and a mail box at my address i will contact you all later thank you David watson

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****IMPORTANT: Due to COVID-19 pandemic, you can not walk in to the social security office without an appointment.
Appointments are limited and for dire issues only.


The Worcester Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Monday     9:00 AM - 4:00 PM
Tuesday     9:00 AM - 4:00 PM
Wednesday     9:00 AM - 12:00 PM
Thursday     9:00 AM - 4:00 PM
Friday     9:00 AM - 4:00 PM
Saturday     Closed
Sunday     Closed

Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-331-9069 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.

How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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