****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment.
To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule
appointments in advance rather than walking in without an appointment.
Social Security Number verification office only:
Directions:
Traveling I-4, take Exit 98 (Lake Mary Blvd exit). Go one block East of I-4, turn South onto Lake Emma Rd. Drive 2 miles, and turn right onto Commerce Street.
The office is located at the corner of Lake Emma and Commerce Street, directly across the street from the Sun Lake Apts.
Office Hours: Mondays through Fridays 8:30am - 3pm.
Top Online Services on SSA.gov
You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status
Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form
SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.
If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-964-7379 to ask for an appointment with a Social Security representative.
Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.
You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.
How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.
The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.
Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record.
My Social Security Account
Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen.
Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card.
Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.
Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim
File the claim with the paying agency. (800) 772-1213.
Supplemental Security Income
Pays benefits based on financial need.
Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.
SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.
Orlando Social Security Administration Office
Deland Social Security Administration Office
Port Orange Social Security Administration Office
I like to think I am resourceful and able to get complicated task completed, the SSA has beaten me. I have called all the numbers and over the last four weeks, taking at least five hours of holding, being hung up on by the automated system, told by staff they would review my request for in person appointment, never calling back and providing any information, re-directed by staff to different numbers that do not answer. I am absolutely disgusted by the lack of service provided by the management and staff of the Central Florida offices. They should be absolutely ashamed of the performance I have observed in my attempts to get a simple appointment.
Hello, I had an appointment by phone but I never received the call. I try to call but could not get through.
My purse was stolen and my social security card and my dependent’s cards were also in my purse. I need to replace them. My Id was compromised … but not sure about my kids. I would like to schedule an appointment.
I'd like to apply for my social security benefits. Please advise next steps, given your office is closed. Thanks in advance.
Hi There - I have a simple, yet urgent matter to resolve as soon as possible. I have called Lake Mary office, and emailed, asking with whom I/we may speak. I have not been able to contact an agent, yet have been on hold for hours, and called multiple times.
Are there actual humans at the Lake Mary office? Or just computers? I've been trying to get a human to answer...and no one ever does.
I just called the Lake Mary office about survivor benefits. I got directly through to a gentleman who was not only helpful and set up an appointment (via phone) for me, but more importantly , he was compassionate and polite. I do not know his name but I applaud his work ethic.
Infuriating is a good word to describe this process. I have been trying to change my name legally for over a year. 05/25/2021 is the first time in over a year that I got a human on the phone and was basically told to piss off. Apparently the Lake Mary office hasn't been doing social security card updates for years for anyone who was wondering. I went there physically and spoke to the nicest/most informative person I've dealt with during the whole process - the security guard. I am currently on the phone with the ORLANDO office and have already been on hold for 30 minutes. That wait would be fine if I had any realistic hope of reaching someone on the other end. I think it's probably easier to contact a dead relative than to get a hold of anyone. In summary; this is likely the most maddening, bureaucratic, red tape, dead end laden process you will ever have the misfortune of attempting to complete.
They don't care they don't answer the phone don't answer emails and is taking over 2 years to get my back pay and they still know nothing about my case even though it was court ordered, they're rude.
Excellent service-Promptly and very knowledgeable the representative that I spoke over the telephone. Kudos to the service provided.
You guys keep throwing away my continuing disability questionnaire so you can deny paying benefits. I have a signature receipt from Dec 21 from your office this time. Proof you received it. I am reporting your shenanigans to the OIG, but, I doubt anything will come of it. The US government can break regulations and laws without consequence, yet the citizens are still expected to give you 1/3 of our paycheck. We the people pay for a broken system.
I would like to make a appointment to find out if I can collect on my husband SS. He had told me we where divorced but I found out we where not. We where married in 1967 and he retired from telephone company and is working for the VA. He lives in Wisconsin and I live in Florida. He had married twice after me. Which he is a bigimist. I am collecting my SS. Being that I thought we where divorced I married but he had passed away in 1986.
To whom it may be interested, I urgently need an appointment or speak with someone from the staff to let them know that my son left with his mother to live without my consent for reports since I was threatened by her from Social Security I was trying to communicate with you and I have not been able and it is for you to put a stop to the sending of your money since I am your immediate tutor and I want to let you know if grace does not speak English this was with a translator thanks
I need to apply social security my birthday is September 10 ..online don't let me doing
I would like to schedule an appointment at your location for early 2021
I need to make an appointment and your site will not let me.
I need to make an appointment and your site will not let me.
Hello there. I need to make an appt in the Lake Mary Florida office to pick up my sons award letter, as we never received one by the US postal mail.
Need a appointment while not let me apply online.
I am desperately trying to get in touch with someone in S.S. office. My S.S. was stolen off my DIRECT EXPRESS on the third of this month. They had my S.S. number. They know this at direct express. They told me to fax 3 ID's to them on friday and they would overnight a new card to me with my money on it. NOTHING YET!!! My wife and I live on our S.S., that's all the income we have. We have not been able to pay our rent yet. I'm 81 and she is 79. We are both disabled. We need help right away.