Kent Social Security Office

321 Ramsay Way
Kent, WA - 98032




(833) 912-2342


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  1. Aug 28, 2023

    Was trying to reach over the phone for 4 hours constantly. Few times operator responded, told me that he will place call on hold to find information. After this call just was ended. And I am still unable to get critical info that I need. Awful.

  2. May 27, 2022

    Itís been almost 3 months and I still haveno t gotten a social security card. Iíve already called them about it and they told me theyíll send one in. Itís been long enough and now I can never get through to them.

  3. Apr 28, 2022

    I would like to update my home address.

  4. Jan 6, 2022

    No one answers the phone and that's how they tell you to schedule an appointment. Yet calls never go through.

  5. Oct 12, 2021

    I would like to make an appointment to change my last name

  6. Sep 10, 2021

    Spoke on phone today with very patient worker. We needed to update bank info for direct deposits. We also had to update new address. My partner was having a difficult time understand her questions. But she was patient and walked him through. Thank you.

  7. Sep 4, 2021

    I do understand that things are hard for everyone, and that mine are not unique problems but couldnít we save a little time by having me come in for an appointment instead of waiting for a phone call that will never come.

  8. Aug 26, 2021

    What a bad company, I have called several times and never get through to someone, I am on hold longer then their 15 minutes they say Iíll be, itís uncalled for because I need help just as much as the next person if not more they need to fix that because people need to be able to have access to ask things over the phone when needed so unprofessional of the company.

  9. Aug 9, 2021

    What a joke! No one answers, no one responds to fax at Kent Office. If you call the main 800 you get a different answer every time. Get someone, anyone that will at least answer the phones! I don't get why working remotely is any different than working at the office except the TV and frig are right there...

  10. Jun 16, 2021

    I got my ss5 form returned with only a stamp, my ID, my birth certificate but not my social security card. I donít have a letter or note for a reason why this was the case, but I canít seem to get a hold of a representative or even set an appointment. This is really frustrating and needlessly complicated.

  11. Jun 14, 2021

    I need to make an appointment with the Kent SS office for an updated status of my SSN cards (PR -> Citizens) I dialed the number for many days. No one ever picks (irrespective of hours). I don't expect anyone to respond to this query. But hey, Social security is known for its efficiency right... But who knows...

  12. Apr 27, 2021

    I have had everything mixed up with the office since my daughters dad passed. All my info switched with another Wx wife. My daughter listed as spouse. No call at appointment time. Now my last name is changed back in the system to my previous name. Still no resolve.

  13. Mar 11, 2021

    I have sat on the phone on hold for 3 days from 9am to 4pm and still no answer. It clicks over 10 times to make me stay on hold and then it will just ring as though someone is going to pick up on the other end, but then it just stops and automatically hangs up. I have called the Seattle and DC offices with minimal hold time of maybe 2 minutes, but both offices tell me that only the local Kent office can assist me. This is day 4 and I stopped at noon trying to call. This is an urgent matter and what I was promised would be handled last week is still not fixed. I'm about to loose everything just because no one at this office wants to do the work we are paying them for. Why is it that other, much larger, busier offices can answer calls in no time flat, but this office only puts people on an 8-shift hold?

  14. Mar 11, 2021

    How are we supposed to get an appointment when we keep getting put on hold and then hung up on? Iíve called a few days in a row and itís the same story each time.

  15. Feb 24, 2021

    I have been trying to call to set up an appointment to submit to get a replacement social security card and medicare card. My purse was stolen. I have the SS-5 form filled out but you said I have to come in with my ID. I have called all the numbers and no one answers to set up an appointment. I am teaching and at school so I needed to talk to someone to set up a time that works.

  16. Feb 4, 2021

    Ran by a group of unprofessional, rude and lazy employees. I have never had to deal with such incompetence and to use covid as an excuse for your lack of customer service skills is laughable. What kind of person treats a pregnant woman with such a horrible disdain. I will be contacting the major.

  17. Oct 15, 2020

    I need replacement cards for myself and both kids. How can I get that started if I donít know my kids numbers? Can I get an apt to do that soon?

  18. Oct 6, 2020

    I wanna know how can I do To put everything what I work before to my new social security I need to make a appointment.

  19. Jun 29, 2020

    Very bad service and slow staf

Did you see a problem with this listing?

****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at or call them to schedule appointments in advance rather than walking in without an appointment.

The Kent Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits.
Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at 866-931-7671 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express¬ģ card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

  1. Posted by User onFriday, September 10, 2021

    Yes it does. A worker explained that it's inside. The door will be locked, knock and the security guard will open, 9am to 2:30 pm.

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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