Bellevue WA Social Security Office

636 120th Ave NE
Bellevue, WA - 98005

Phone

866-574-2323

Fax

(833) 912-2340

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Web address

http://www.ssa.gov/

Facebook

https://www.facebook.com/socialsecurity

Twitter

https://twitter.com/socialsecurity

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48 Comments

  1. Apr 11, 2022

    There is no one to answer the phone @ 1-800-772-1213 and only get a recorded message saying there is no one to answer my phone call but this is the only way to schedule an appointment.

  2. Apr 1, 2022

    I have been trying to call the Bellevue office for 1 week to schedule an appointment. I have left messages, sent 2 faxes and still no response. THis office always has the worst customer service.

  3. Mar 17, 2022

    Was told on the phone that the Bellevue office is closed for all services except for getting a new SSN, but will reopen again on Apr 1 2022. Called Seattle and they told me they can't serve people out of area/district, strict rule. So technically, if you live on the eastside there hasn't been any SSN office available for you for a while now. We needed to update a long forgotten citizen status change for our now college searching teen, and until updated that is causing all kinds of havoc on her applications. And no walk-ins anywhere on top of that!? Sigh, unfathomable.

  4. Mar 15, 2022

    Tried calling them 4-5 times. Kept me waiting for 15~20 mins during each call. Finally gave up. This is so pathetic

  5. Feb 28, 2022

    I called the SSN at Bellevue around 3:30pm. I was on hold for about 12 to 15 mins but was able to speak to the agent. And I was able to get an appointment 4 weeks out. This is for a new SSN card. The process was pretty straightforward, for me at least!

  6. Feb 24, 2022

    I have been on hold for over an hour to try and get an appointment. Reading comments from others while I wait. Since 2020, they have used COVID as an excuse to keep their offices closed, while essential workers continued to deliver goods and services; by this logic, they are proving themselves non-essential. However, the negative comments below appear well before the pandemic.

  7. Feb 23, 2022

    It has been 4 hours, I am trying to get an appointment but nobody answer my phone call. Bellevue,WA location.

  8. Feb 1, 2022

    Unable to reach anyone via phone, although that is what is required to make an appointment. After reading comments, feel its useless to drive there to make one.

  9. Jan 25, 2022

    Can’t get anyone on the phone for over 3 weeks for trying to call ALL DAY. In a desperate attempt went to the building to try and get an extension number or some other type of information for help and the guard rudely rushed me away. Please properly staff your offices. I can get ahold of someone at the Seattle or Renton offices - however they cannot service my area code. They have sent emails on my behalf but still no phone call.

  10. Jan 21, 2022

    Have not heard from anyone about my name change for 9 months. why I'm not able to connect with anyone after being on hold for two+ hours multiple times?

  11. Jan 13, 2022

    I'm on hold with music for fifteen minutes then rings for fifteen minutes then click the call drops. It's imperative I change my direct deposit which you are not allowed to do online.

  12. Jan 1, 2022

    I like the place on-site

  13. Dec 6, 2021

    I am calling the Bellevue SSN Office for the SSN of my daughter, who recently got a Green card. No one answer the call. Every time I call, I am on hold for more than 30 min & then the phone hangs up!

  14. Dec 6, 2021

    I called and was hold for hours. What I'am to do?

  15. Nov 29, 2021

    I have tried to make an appointment but no one answers the phone on your end.. How do I make an appointment with Social Security. Several other people showed up at the door in Bellevue and were also not being able to set up an appointment...

  16. Nov 22, 2021

    Name change. Trying to update my social security card. I tried calling and was on hold for thirty minutes and got hung up on.

  17. Nov 1, 2021

    I have been waiting for my SSN for 4 weeks since I visited the office. I just want to check my SSN status.

  18. Sep 3, 2021

    Outstanding customer service

  19. Jul 9, 2021

    So far no luck. Called federal number to track down the SS card I was supposed to receive in the mail in 3 weeks' time but hadn't seen any sign of yet. Rep there referred me to this one saying I have to call to set up an in-person appointment to apply for a SSN for my newborn because they couldn't find any record of the filing from the hospital/birthing center. First day I tried, I got kicked from the call queue at around 20 minutes. Second day, I was able to leave a voicemail message with my contact info for a call back within 24 hours. Waited. Either they were too shy to leave me a voicemail message when they called back or they didn't call back within 24 hours. On the third attempt, I was again kicked from the call queue at around 20 minutes. Came here to read the reviews and find that I'm not the only one. Sounds like this might be by design. Would love to be able to get my newborn / infant on insurance (need his SSN to do that, unfortunately) so he can start getting the care he's now overdue for (e.g. first appointment with the pediatrician at the 2-month mark, vaccinations, etc.).

  20. Jun 21, 2021

    I want to ask you one thing. I got calling from a guy, he said he was a social security officer, and asked me what my social security number is. Now I understand this is fraud calling but I told the guy my social security number. Is there any problem? Please advise.

  21. Jun 9, 2021

    This is How to make an appointment - Call 1-800-772-1213 (or a local office number if they have one) between 7 a.m. to 7 p.m., Monday through Friday. Call the phone number as early as possible or after 6pm. When the office is open, a representative will give you a call back. Set up your appointment.

  22. Apr 20, 2021

    2 phone call attempts so far to ask a question: 1) first attempt: after 18 min 24 seconds went to voicemail which was full and hung up on me 2) second attempt: answered after 19 min 28 seconds but 'Bill' didn't know how to help and refused to send an email to anyone trying to find out how to help 3) About to try again but I have little hope

  23. Apr 16, 2021

    I would like to make an appointment to change the name on my SS card, I have court documents.

  24. Apr 14, 2021

    I am a new immigrant, May I have an appointment in person to apply for a new SSN?

  25. Mar 11, 2021

    Hello everyone. What is the average time of attention in your offices since the appointment request? Thanks in advance and have a nice day.

  26. Mar 4, 2021

    I was told by SS that there would be a dropbox at my SS office to leave documents. There is not one at the Bellevue location. You must call to make an appointment. When I called the number nobody answered and left no info about leaving a message. Two others were there, trying to drop items off, too. Probably not the best customer service.

  27. Feb 16, 2021

    I have been calling to check how we can apply for SSN for my wife who received her Employment authorization. Have tried calling multiple times and been on wait line for more than 20 mins each time and then just a hung up.. no voice from other end, nobody responds. We did select the option to have USCIS inform SSN to issue SSN but its been more than the expected 2-3 weeks (its been 7 weeks now) and we have not heard anything. In absence of walk in to apply new SSN, I am not sure how to go about it.

  28. Feb 2, 2021

    Where is my Social Security Replacement Card? I mailed my application along with my original passport to the Bellevue Office on January 6, 2021 and I have not heard back. It is almost one month now. When will you return my passport along with a new replacement Social Security Card? I live in the town next to you in Sammamish. Should I call my two senators of WA state? Who should I call to get an answer? I am willing to report this situation to local news outlets.

  29. Dec 21, 2020

    I have tried the number listed everywhere for SS 8007721213 and was left waiting then they hung up. I simple need to make an appointment with someone join the phone or at the Bellevue office to help me sign up for medicare. Please let me know how what the best way to get help with this problem. I understand I need to sign up before my 65 birthday and that is in February.

  30. Nov 30, 2020

    I mailed in my application to change my name on my social security card alongside my passport over 7 weeks ago and have still not received my passport back. We are traveling internationally in 8 days and I dont have my passport. I cant get through anyone at the office and cant get an appointment in time to talk to anyone. Any help would be greatly appreciated.

  31. Nov 17, 2020

    The best customer service and staff I have ever seen in a long time. These people actually care about you. God bless and thank you so much for all your hard work and help. Thanks.

  32. Sep 29, 2020

    My husband and I came to US (the same day) to settlement nearly 3 months ago. After came to US 8 days, my husband got the SSN (automatic sent to my address) but until now I still have not receipt SSN. That situation make me difficult to get the driver's license, get the job.

  33. Sep 14, 2020

    I am a Greencard recipient and i need my SSN so i can start work. Been getting offers but i can't start work without one. It's getting difficult to make ends meet as possible employers need my SSN. I hope you can help, thank you...

  34. Aug 14, 2020

    i have been recieving calls on my cell stating that my social security number has been suspended for fraudlent activities, on your main web site it says the SSA will never suspend a persons number and that there is alot of SSI scams going on, is my number suspended or under investigation or are the calls a scam...thank you

  35. Jul 14, 2020

    I waited weeks for a phone appt and no one would call back on the supposed appt phone dates

  36. Jun 27, 2020

    Hello, even if I got my permanent resident Visa card in the month of march 2020 because of covid19 crises I couldn’t able to apply and get my social security number. Really am tired of sitting home. By any chance ,If there Is any possibility to apply ssn could you mention me please? With regards

  37. Apr 6, 2020

    Hello, is there any chance of getting a new ssn by this time?

  38. Jan 22, 2020

    Tried to make an appointment on line. Was very confusing and misleading. Tried to make an appointment by phone. Your automatic answerer is time consuming, overly verbose, keeps hanging up and is not helpful. Finally got to talkl to a person but the waitt time was 40 minutes. Waiting for a call back.

  39. Jan 17, 2020

    Questions about my SSA check for Dec. 2020?

  40. Dec 23, 2019

    Are you open on December 24, 2019 if yes, what time do you open and is an appointment nessary?

  41. Dec 23, 2019

    Hello, My name is Antanie Jumanca, I am in the waiting room, to drop some documents and there are more than 100 persons waiting , the service is so slow and nobody is taking care about the clients, the guy how is in charge looks like a police officer, I ask him if I can see the manger, he said no you have to wait, what kind of services are you providing? What I can see here is ignoring people I couldn’t image this it seems like a bad dream, My regards! Antanie Jumanca

  42. Dec 10, 2019

    I need to make an appointment immediately to discuss my recent letter from the social security regarding my benefits in 2020.

  43. Jun 13, 2019

    Surly people, some of them not doing anything at all. No value placed on your time, no courtesy. 3 hours after I left the office I got a call saying my social security number, has been cancelled. Pretty bad service after paying in for since 1968. Really bad people there.

  44. Jan 7, 2019

    waiting 1 hr minutes for an answer to make an appointment!

  45. Jan 7, 2019

    waiting 45 minutes for an appointment!

  46. Nov 19, 2018

    Phone interview was cut off and no call back. Will be in your office tomorrow.

  47. Oct 10, 2018

    Yes, that's right. They require you to hold 50 minutes to set up an appointment. Beyond ridiculous.

  48. May 29, 2018

    You want me to wait 50 minutes on hold to set up an office appointment...ridiculous.



Did you see a problem with this listing?

****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at https://www.ssa.gov/onlineservices or call them to schedule appointments in advance rather than walking in without an appointment.



The Bellevue Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.Hours:
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 12:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday ClosedNEW ADDRESS 636-120TH AVE NE STE 100 BELLEVUE WA 98005
NEW LOCATION IS EAST OF I405 ACROSS THE STREET FROM UWAJIMAYA GROCERY AND BARTELL PHARMACY ON THE CORNER OF 8TH ST AND 120TH AVE NE BELLEVUE FROM NORTH, EXIT DOWNTOWN BELLEVUE, TURN LEFT ON NE 8TH TO 120TH AVE FROM SOUTH, EXIT DOWNTOWN BELLEVUE, TURN RIGHT ON NE 8TH TO 120TH AVE

Top Online Services on SSA.gov

You can go online at: https://www.ssa.gov for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form


SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or
Disabled.

If you are applying for SSI, you can complete a large part of your application by visiting our website at www.socialsecurity.gov. You also can call us toll-free at 866-574-2323 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit www.GoDirect.org.


How to apply online?
Visit www.socialsecurity.gov and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI
SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

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Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit https://www.ssa.gov.
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: https://www.ssa.gov/forms/ss-5.pdf. Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at https://secure.ssa.gov/iClaim/rib. One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple



Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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