Melville Social Security Office

1121 Walt Whitman Rd
Melville, NY - 11747


(866) 964-0165


(833) 950-2370


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  1. Jan 10, 2023

    Hi, could you tell me how to go about changing my last name to my married name?

  2. Jan 27, 2022

    My wallet got stolen and all my ID I am trying to get another Social Security card how do I do so.?

  3. Aug 3, 2021

    Hi, I dropped off my birth certificate, passport, and other papers to change my name on my SS card. I received a card with the wrong spelling of my new last name. Besides that, I am wondering when I will get my papers back as it's been over a month and I need them for my honeymoon. I was told I would receive the documents back in 2-4 weeks. Thank you!

  4. Jul 28, 2021

    I have called twice and was hung up on by the automated services. All I am trying to do is get my disabled mother a replacement social security card. Can I just walk in or do I have to make an appointment? I can't take her all the way down to the office just to be turned away. It is difficult for her to travel. This is frustrating.

  5. May 28, 2021

    I have been waiting for my part B to be reinstated. I call everyday. I did receive a letter asking for additional payment which I sent in. The only response since is that it’s in the billing office. I was recently refunded the monies they asked me to send. What is going on. No one will give me a straight answer.

  6. Mar 13, 2021

    Necesito hacer cita para sacar el social security por primera vez ¿como lo puedo hacer?

  7. Jan 14, 2021

    Hi, I have a concern about the funds taken from my social security every month that is towards Medicaid. I've been to doctor's visit and now getting charged a co-pay. Don't understand why?

  8. Dec 14, 2020

    I got married in September and sent in all of my docs for my name change. I haven’t received any of them back as of yet. I sent them about 7 weeks ago.I’ve called multiple times and get the same answer each time. “We don’t have a record of your docs, but that doesn’t mean we didn’t receive them. Only 1 person opens the mail.” At what point do I start to freak out that all my docs are lost in the shuffle or quite possibly never got to you? This is getting ridiculous.

  9. Oct 13, 2020


  10. Sep 6, 2020

    I had gone to the Melville office in person just before Covid 19 problem and I was to have an interview and start getting my payments of about $3700-3800 a month plus a lump sum of about $29,000 for the previous 6 months but then the office closed due to Covid 19. I cannot reach anyone by phone at the social security office as the phone call is forever on hold, I am talking 2-3 hours then gets disconnected. I cannot register online as some information you have on me does not match what I have.. What else can I do? I need my payments.

  11. Jul 7, 2020

    Horrible experience over the phone with this office. I just needed to make an appointment to get ssn. I was told that certain special situations would allow me to make an appointment, and I had one. The woman I spoke with was the rudest person I've ever spoken to and she hung up on me in the middle of the conversation. Ridiculous. People like that need to be fired immediately. I wish I could tell you who but she refused to tell me her name.

  12. Jun 12, 2020

    Sir, Me and my family came to New York on 6th June 20 from Bangladesh having immigrant visa and staying Long Island. As your office is closed due to COVID-19 and I could not communicate otherwise also I don't no the procedure for getting Social Security Card, that's why I am seeking guideline from you. So, would you please tell me, what should I do in this situation to get social security card?

  13. Apr 21, 2020

    No recibí mi estímulo y quiero saber por qué mis hijos tampoco

  14. Dec 30, 2019

    What are the office hours this week

  15. Jul 15, 2019

    I need a copy of my social security card

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****IMPORTANT: Social Security offices are offering more in-person appointments and have resumed in-person services for people without an appointment. To avoid waiting in line, they strongly encourage people to use the online services at or call them to schedule appointments in advance rather than walking in without an appointment.

The Melville Social Security Office determines eligibility and pays benefits to those entitled to survivor benefits. Determines eligibility and pays benefits to the entitled legally blind. Determines eligibility and pays retirement benefits to those entitled aged 62 and older.

Monday     9:00 AM - 4:00 PM
Tuesday     9:00 AM - 4:00 PM
Wednesday     9:00 AM - 12:00 PM
Thursday     9:00 AM - 4:00 PM
Friday     9:00 AM - 4:00 PM
Saturday     Closed
Sunday     Closed


Top Online Services on

You can go online at: for the following services. You can take care of these things without making an appointment at your local office.

Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision

Check Your Account Information
- View Your Latest SS Statement
- Review Your Earnings History
- Estimate Your Retirement Benefits
- Check Your Application Status

Updates To Your Account
- Change Your Address
- Direct Deposit Setup and Changes
- Print Proof of Benefits
- Print Out Your 1099 Form

SSI makes monthly payments to people who have low income and few resources and are:
Age 65 or older;
Blind; or

If you are applying for SSI, you can complete a large part of your application by visiting our website at You also can call us toll-free at (866) 964-0165 to ask for an appointment with a Social Security representative.

Parents or guardians usually can apply for blind or disabled children under age 18. In some cases, other third parties can apply for children.

You should bring certain items when you apply. Even if you do not have all of the things listed below, apply anyway. The people in the Social Security office can help you get whatever is needed.
Please bring:
- Your Social Security card or a record of your Social Security number;
- Your birth certificate or other proof of your age;
- Information about the home where you live, such as your mortgage or your lease and landlord's name;
- Payroll slips, bank books, insurance policies, burial fund records and other information about your income and the things you own;
- The names, addresses and telephone numbers of doctors, hospitals and clinics that you have been to, if you are applying for SSI because you are disabled or blind;
- Proof of U.S. citizenship or eligible noncitizen status; and
- Your checkbook or other papers that show your bank, credit union or savings and loan account number. If you are approved for SSI, you must receive your
payments electronically. Payments may be made via direct deposit, the Direct Express® card program or an Electronic Transfer Account. For more information, visit

How to apply online?
Visit and select 'Apply online for disabilitybenefits.'
Fill out the Disability Benefit Application
Answer the questions on the Adult Disability Report
Mail or take the documents to this Social Security office.

The online forms are available to you seven days a week during the following hours (Eastern time):
Monday-Friday: 5 a.m. until 1 a.m.
Saturday: 5 a.m. until 11 p.m.
Sunday: 8 a.m. until 11:30 p.m.
Holidays: 5 a.m. until 11 p.m.

Opening Up a MySocialSecurity Account
If you paid in to Social Security or are looking for benefits, you will need to open a 'my Social Security' account. This is an online account directly from the Social Security Administration that lets you keep track of and manage your SSA benefits, and allows you to make changes to your Social Security record. My Social Security Account

Getting a Social Security Card OR Replacing A Social Security Card OR Correcting A Social Security Card
1. Learn what documents you'll need to get an original, replacement, or corrected Social Security card, whether it's for a child or adult, U.S. citizen or noncitizen. Documents List.
2. Read the instructions for and fill out an application for a new, replacement, or corrected card. Social Security Forms
3. Social Security cards aren't processed online. Print your application and find out where to take it in person or mail it.

Missing Social Security Checks or Payments
Contact the agency. The paying agency will provide you instructions on how to file a claim File the claim with the paying agency. (800) 772-1213.

Supplemental Security Income
Pays benefits based on financial need.

Social Security Disability
Public social insurance programs that replace income lost because of a physical or mental impairment severe enough to prevent a previously employed person from working. Monthly cash benefits are paid to the eligible individual with a disability and his or her eligible dependents throughout the period of disability.

SSI benefits also are payable to people 65 and older without disabilities who meet the financial limits. People who have worked long enough may also be able to receive Social Security disability or retirement benefits as well as SSI.

Ask a Question

User Questions & Answers

Frequently Asked Questions

Can I do an application online for social security
Yes. You can apply for benefits online (retirement, disability, medicare). Visit
How do I apply for a replacement Social Security number card?
There is no cost to obtain a free or new Social Security Card. Get an application at this web link: Then, either mail in your application or visit your local office. Try to make an appointment before visiting your location Social Security Office.
How do I change or correct my name on my Social Security number card?
If you legally change your name due to marriage, divorce, or any other reason, you need to go to your local office.
How do I apply for Social Security retirement benefits?
It is recommended that you apply for retirement benefits three months before you want your payments to start. Applying online at One or more of the following documents may be needed in order to apply online. The end of the online application will provide instructions on where to submit them. The documents we may ask for are: Original birth certificate or other proof of birth [more info] (You may also submit a copy of your birth certificate certified by the issuing agency); Proof of U.S. citizenship or lawful alien status if you were not born in the United States [more info]; Copy of your U.S. military service paper(s) (e.g., DD-214 - Certificate of Release or Discharge from Active Duty) if you had military service before 1968; [more info]; and Copy of your W-2 form(s) [more info] and/or self-employment tax return [more info] for last year.
How long will it take to get a Social Security card?
The Social Security Administration will mail your Social Security card as soon as they have all of the necessary information and have verified the appropriate documents. Generally, you will get your card within 10 business days from the date on your receipt.
How long would it take to get by mail my Disability Benefits Award Letter?
An award letter, AKA award notice, is what shows that a claim for benefits has been approved.
The Award letter is usually mailed to the recipient within a few months of Social Security approving their benefit application.
The Social Security office does not have an established deadline for mailing the award letters. Some claimants will get their letters even after Social Security has issued their first benefit payment or earlier than that.
The wait is longer if your case was decided on a hearing.
Apply for Benefits Here.
Can I schedule, reschedule, or cancel an appointment with Social Security, through your website?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly.
If I give you my Social Security Number and personal Information, can you check the Status of my case or check my application status?
No. We do not have direct contact with any of the offices listed on our website, we only provide the locations with the contact information, you must call them directly. We strongly advise that you do not provide your Social Security Number or personal information through this website or any other website. Contact your local Social Security office directly in order to obtain your case status or for more information.
What is SSI (Supplemental Security Income)?
SSI provides monthly payments to adults and children who have low income, few resources, and who are blind or disabled. SSI also provides monthly payments to people age 65 and older with limited income and resources, who are not blind or disabled.
How Much Can You Get from SSI?
The basic monthly federal amount for 2021 is the same nationwide:
$794 for one person, or
$1,191 for a couple

Not everyone gets the same amount. You may get more if you live in a state that adds money to the federal SSI payment. On the other hand, you may get less if you have other income such as wages, pensions, or Social Security benefits. You may also get less if someone pays your household expenses. You may also get less if you live with a spouse and he or she has income.
Should I Apply for SSI?
To get a monthly payment you must:
Be at least age 65 OR be blind or disabled;
Have limited income (wages, pensions, etc.);
Have limited resources (the things you own);
Be a U.S. citizen, a national of the U.S., or some noncitizens; and
Reside in one of the 50 States, the District of Columbia, or the Northern Mariana Islands.

Exception: The children of military parent(s) assigned to permanent duty outside the U.S. and certain students temporarily abroad may receive SSI payments outside the U.S.
How Can You Apply for SSI?
You can apply for SSI by calling our toll-free number at 877-483-0689. The phone lines are open between 8 am and 7 pm. Office staff can provide more information about SSI and schedule an appointment to take your application over the telephone.

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